사코역 × 일품요리를 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸

It was two days full of surprise and inspiration. I only knew it was a museum Hotel, and to be honest, I came mainly for Briance—but it truly felt like an actual museum. Even while exploring the building, the staff kindly provided detailed explanations, which made it even more enjoyable. Every piece is one of a kind, and through the art tour program we also received in-depth commentary. I understood why so many guests return again and again, and it made me want to explore even more myself. The Room was very comfortable and easy to use, the lounge food was delicious, and even though we had dinner at Briance—the original purpose of our visit—we ended up fully enjoying the bar and lounge as well. The wonderful smiles and thoughtful hospitality from all the staff were outstanding, allowing us to spend a truly relaxing holiday. Thank you very much. Needless to say, we thoroughly enjoyed Briance as well.

Thank you very much for your wonderful hospitality. I met my daughter, who came from the Kansai area, at Nagoya Station and we headed to your Hotel together. Upon arrival, we were impressed by the spacious first-floor lobby with its calm atmosphere, as well as the views and elegance of the Espacio Lounge on the upper floors. We were also very satisfied with our Room and the various services provided. We thoroughly enjoyed a birthday commemorative stay together—my first trip after recovering from illness—and made full use of both the pool and the large public bath. Choosing a stay with lounge access was truly the right decision. From afternoon tea onward, every food presentation offered items unique to Nagoya, all of which we enjoyed very much. I was also deeply moved by the hospitality of all your staff. Saying “We definitely want to come again,” we each began our journey home. Thank you again for helping make this a memorable moment during our summer holiday.

I’ve recently become a fan of Route Inn and often stay there on road trips. The Room was brand-new and functional, which was great. A short drive away, there were some delicious seafood restaurants, making it an enjoyable stay.

This Hotel offers outstanding staff service.

When I stopped by to leave my luggage before check-in, the staff were very kind and helpful. I checked in late after a concert, but they still assisted me politely and attentively, which made my stay very comfortable. It’s a bit of a walk from the station, but it didn’t feel far at all. I’d love to stay here again the next time I visit Nagoya.

There are not many restaurants or convenience stores nearby, but the room service offers a family-restaurant-level selection, along with a drink bar, and there is also a water dispenser in the Room, so we had no inconvenience at all. Even after 1:00 a.m., light meals and alcohol are available until 6:00 a.m. Both the Room and the bathroom were spacious, clean, and well stocked with amenities. However, the TV remote control was so unresponsive that it was difficult to use.

The Room was clean and comfortable. Not only the front desk staff but also the housekeeping team were polite and pleasant.

The Room was clean as always, and I was able to relax. I understand the air conditioning is shared across all Rooms, but it was still hot even after turning off the AC, so it would be appreciated if the window could be opened even a little. I know this may be for fall-prevention reasons, but aside from that, it was affordable and I was very satisfied.

The lounge was more affordable than expected, yet the quality was excellent—I really enjoyed it. It’s also conveniently located with easy access from Meieki Station, so I’d like to stay here again.

The Hilton Group always feels reassuring—casual, yet just right, and never a disappointment. The lounge is also excellent. Thank you as always.

I stayed one night in a twin Room. I made a same-day Reservation and checked in a few hours later, but the Room was ready and I was able to go in right away. I’m not a fan of unit baths, so this Room—with a shower room only and separate sink and toilet—was perfect for me. It was compact yet well laid out, and I had a very comfortable stay. This is a Hotel I’d like to stay at again.

The Facility isn’t particularly new, but it has two large public baths and was very comfortable. The Room our family stayed in was quite spacious, and the kids were thrilled. There is no toilet in the Room, but it was just outside and very close. Since it’s not an in-room toilet, we can’t bring a towel every time, so it would be helpful if disposable paper towels for drying hands were available in the restroom. One strange thing: the TV turned on several times even though we hadn’t touched the remote. When it suddenly turned on in the middle of the night while we were sleeping, it woke us up.

Conveniently located near the station, and just the right walking distance to the ruins of Kuwana Castle. With an izakaya right next door, you won’t have to worry about finding a place to eat when you don’t feel like searching.

The room, facilities, bath, and meals were all extremely satisfying. The meal menu was diverse, and above all, the drinks were incredibly affordable. The morning plate was warm and delicious. Thank you for the wonderful experience. Although there are some reviews mentioning "hair," we found no such issues at all; the cleanliness was impeccable. The bath was very spacious with a large-screen bath TV to enjoy, and there were plenty of amenities available. We stayed as an elderly couple and found it more than satisfactory—truly exceptional! Our future travel plans will likely revolve around Fine hotels in various locations. We're already considering when to stay at this hotel again next time! Despite calling multiple times, we deeply appreciate the staff's prompt responses and their heartfelt service.