사코역 × 로하스 스타일 숙소고객 서비스 평가가 높은 호텔·료칸

It was two days full of surprise and inspiration. I only knew it was a museum Hotel, and to be honest, I came mainly for Briance—but it truly felt like an actual museum. Even while exploring the building, the staff kindly provided detailed explanations, which made it even more enjoyable. Every piece is one of a kind, and through the art tour program we also received in-depth commentary. I understood why so many guests return again and again, and it made me want to explore even more myself. The Room was very comfortable and easy to use, the lounge food was delicious, and even though we had dinner at Briance—the original purpose of our visit—we ended up fully enjoying the bar and lounge as well. The wonderful smiles and thoughtful hospitality from all the staff were outstanding, allowing us to spend a truly relaxing holiday. Thank you very much. Needless to say, we thoroughly enjoyed Briance as well.

This Hotel is just as wonderful as the Reviews say!! There was a great variety of complimentary drinks, including some unique options like matcha latte and roasted green tea latte, and I was very satisfied. The Room was clean and comfortable to stay in. Above all, what impressed me most was how kind all the staff were!! On the day I stayed, Nagoya had torrential rain with weather warnings issued, and public transportation such as trains had stopped. The concert I had planned to attend was also canceled, which was very disappointing, but I was able to relax in this lovely Room, and it became a good memory in its own way!! I would definitely like to stay here again!

We stayed on the Espacio Floor for a Hotel getaway with our baby as a refreshing break from daily childcare. I had pictured Nagoya Kanko Hotel as a long-established, classic Hotel, but the Rooms, lounge, and spa on the Espacio Floor were all beautiful and sophisticated, making for an extremely satisfying stay. Thanks to our Diamond member benefits, we were upgraded to a larger Room. They also lent us a baby crib and a diaper pail, so even with a baby we had no inconvenience at all and could truly enjoy our stay. The staff’s hospitality was excellent, and their service was consistently pleasant. We especially loved the lounge on the 18th floor and used it for everything—starting with afternoon tea, then the evening light meal, nightcap service, and breakfast. Perhaps because we stayed on a weekday, there were few guests; combined with the generous spacing between seats, we were able to relax in comfort. The sweets and savory items at afternoon tea were all delicious—we were delighted from right after check-in! The Room was spacious and included both a sofa and dining table. With complimentary minibar items as well, we could unwind not only in the lounge but also comfortably in our Room. After our baby fell asleep, my wife and I enjoyed minibar drinks together at ease—it was wonderfully restorative. Although we didn’t use them since it was only one night, it left an impression that the Room came equipped with a mini kitchen, a BALMUDA toaster oven/microwave combo unit (oven range), and a drum-type washer/dryer. We also appreciated the high-quality amenities: BVLGARI bath amenities, a ReFa shower head, and a REPRONIZER hair dryer. We also used the spa located in an adjacent building. It felt slightly compact but wasn’t crowded—almost like having it to ourselves—and we could relax in such a calm space. As someone who loves saunas in particular, I really liked that they have both an over-90°C dry sauna and cold plunge pool (it would be even better with more of a dedicated relaxation area). With my wife’s blessing I went both at night and again in the morning. Overall this stay exceeded expectations by far—we were extremely satisfied. We would love to return to Espacio again whenever we need another refreshing break from parenting!

The eel rice is made to order, and it was even more delicious than expected—I was very satisfied. Even though I was full, I tried the pho as well, and it was also authentic and very tasty. When I visit Nagoya, I’d like to make this my regular Accommodation!

I made a Reservation because it was close to both my destination and the station. The price was low, and I was also drawn by the name “Washington.” Even though I booked the lowest-rate No Meals Included plan just to sleep, the Room was clean, I had a great view from the top floor, and I could enjoy a welcome drink—everything was excellent. I’d like to stay again.

We stayed for a Multiple Night Stay of 3 nights! The Room was clean, with a separate bath and toilet, and the view from the window was amazing—morning sunlight streamed in, and the night view was beautiful. Breakfast was excellent; everything was delicious, and we were able to relax and enjoy a wonderful morning. After checkout, I realized I had left something behind in the Room and contacted them. Everyone was kind, and they carefully mailed it to me later. Thank you!

I stayed here on a business trip. The Room was clean and more than sufficient for business travel. Compared to the size of the Room, the hallway area inside felt a bit wide, and I thought some space was unnecessarily large.

I was able to stay at a reasonable price during the Obon holiday period. There are many restaurants nearby, which is very convenient. It feels like many of the guests are international travelers.

Whenever I come to Nagoya, I always stay at this Hotel. The Facilities are well equipped, and as a smoker, I truly appreciate it. The complimentary breakfast is something I look forward to every time; it’s satisfying and offers plenty of variety. Depending on my mood that day, I enjoy rice with curry or salmon furikake, among other options. Thank you as always.

I stayed here on a business trip. It was very helpful to be able to use the lounge and get some work done even before check-in. I was also happy that welcome drinks are always available, as some Hotels close this service before check-in hours. There was a wide selection of decaffeinated tea bags, which I appreciated. The bathroom felt spacious for the size of the Room. Amenities were kept to the essentials with no waste. There were no charging cables in the Room, but there is a great selection of items available to borrow, and it was convenient to pick them up at the front desk. Every staff member was pleasant and professional, making my stay very comfortable. Breakfast was also well stocked considering it is complimentary. Thank you very much.

The Room was so stylish—it felt like a space I could stay in forever! My 3-year-old child seemed to love it too and had a great time. The lounge was also wonderful, and I ended up using it many times! Compared with the area around Nagoya Station, the area around the Hotel felt quieter and more relaxing. I’d love to stay here again when I visit Nagoya.

I usually can’t sleep on trips and had resigned myself to that, but the choice of pillows was so good that I slept soundly every night! The welcome drink was also great. I was impressed that you can check how crowded breakfast is on the TV screen. The staff were cheerful and professional, which made my stay very comfortable. My only regret is that I wish I had stayed at this Accommodation for my entire trip.

We stayed at the Washington Hotel for four nights from the 20th to the 24th. On the first day, there was a water leak while I was taking a bath, so I contacted the front desk. They promptly prepared another Room for us (an upgrade). Thank you very much for taking such good care of my daughter and me. Since it is located in central Sakae, we were able to use the Sakae subway to visit many places without needing taxis. We also had amazing seats at two live shows. The Hotel staff were all very pleasant, and we would like to stay here again next time. Thank you for a wonderful four-day trip to Nagoya.

The lounge was more affordable than expected, yet the quality was excellent—I really enjoyed it. It’s also conveniently located with easy access from Meieki Station, so I’d like to stay here again.

We stayed during Golden Week. All the front desk staff were kind and courteous. It was great that we could borrow Ichikami and LUX shampoo and conditioner. It was difficult to adjust the shower temperature. We chose the Japanese breakfast, but the pickled ginger flavor had soaked into the teriyaki chicken, so my son, who doesn’t handle spicy food well, couldn’t eat it. Everything else was delicious. I thought it would be nice if there were a stirrer or spoon in the Room. One thing that concerned me: while waiting for the elevator at checkout, a housekeeping staff member was chatting with another housekeeping staff member right next to us, saying things like “I’m on XX today—huh? XX is missing.” I think it would be better to refrain from that in front of guests. It made me feel like I had seen behind-the-scenes operations. Overall, we were very satisfied. Thank you very much.

Everything was excellent.

Whenever we visit Nagashima Spa Land for two days, we always stay here. The location is great, with plenty of nearby coin-operated parking lots, and convenience stores and restaurants within walking distance. It’s quiet at night so we can sleep well, the amenities are so well stocked you won’t know what to choose, and the rooms are very clean and comfortable. This time, the male front desk staff member in the morning was especially memorable for his kind service and wonderful smile. We’ll definitely stay here again when we go to Nagashima Spa Land.

This was my first stay. Starting with the welcome drink service, the Onsen had silky-smooth water, and I appreciated being able to choose pajamas and a pillow. Breakfast was also delicious. Everything was excellent. I felt refreshed and was very satisfied. Thank you very much.

It was excellent value for the price. The Onsen water was silky and wonderfully relaxing, and the staff at reception and during meal service were very kind, making our stay truly comfortable.

The women’s large public bath is very small—more like a small bath. When we went around 9:00 p.m., all 12 lockers were already taken, even for our parent-and-child group. When we entered the bathing area, all three shower stations were occupied and three people were waiting; when we joined the line, it became six. It was my first time having to wait in a naked line in the bath area. By the time we finished, there was a line for lockers stretching out into the hallway. It was so hectic that we couldn’t even think about enjoying the view. If capacity is limited, I wish there had been some kind of limit on the number of users or clearer notice that it gets very crowded—we would have reconsidered using it. Everything from the front desk to our Room had a great atmosphere and was comfortable, but the bath alone was shocking.