토미요시역 × 놀이 가능한 호텔고객 서비스 평가가 높은 호텔·료칸

This was our second stay. We had such a wonderful time last time that I came again with my mother, who loves art. She was delighted by the tower’s distinctive steel framework running through the Room and the many artworks throughout the Hotel. Thank you to all the staff for kindly explaining everything as she asked questions. At night, Accommodation guests only can take an elevator through a hidden door up to the observation deck. The special touch made our hearts race. Spending time looking out over the quiet city at night felt truly luxurious, and I was able to give my mother a moment that only a Hotel stay can offer. Breakfast featured a wide variety of dishes made with local ingredients, and both my mother and I were very satisfied. Afterward, we were even served special petit fours, and we fully enjoyed tea time as well. This time, my mother and I took a relaxing stroll around Sakae on this one-night, two-day mini trip with staying at this Hotel as our main purpose. Thank you for such a comfortable stay. We are grateful for everyone’s thoughtful hospitality. We’ll be back again.

It was two days full of surprise and inspiration. I only knew it was a museum Hotel, and to be honest, I came mainly for Briance—but it truly felt like an actual museum. Even while exploring the building, the staff kindly provided detailed explanations, which made it even more enjoyable. Every piece is one of a kind, and through the art tour program we also received in-depth commentary. I understood why so many guests return again and again, and it made me want to explore even more myself. The Room was very comfortable and easy to use, the lounge food was delicious, and even though we had dinner at Briance—the original purpose of our visit—we ended up fully enjoying the bar and lounge as well. The wonderful smiles and thoughtful hospitality from all the staff were outstanding, allowing us to spend a truly relaxing holiday. Thank you very much. Needless to say, we thoroughly enjoyed Briance as well.

Thank you very much for your wonderful hospitality. I met my daughter, who came from the Kansai area, at Nagoya Station and we headed to your Hotel together. Upon arrival, we were impressed by the spacious first-floor lobby with its calm atmosphere, as well as the views and elegance of the Espacio Lounge on the upper floors. We were also very satisfied with our Room and the various services provided. We thoroughly enjoyed a birthday commemorative stay together—my first trip after recovering from illness—and made full use of both the pool and the large public bath. Choosing a stay with lounge access was truly the right decision. From afternoon tea onward, every food presentation offered items unique to Nagoya, all of which we enjoyed very much. I was also deeply moved by the hospitality of all your staff. Saying “We definitely want to come again,” we each began our journey home. Thank you again for helping make this a memorable moment during our summer holiday.

This was my first time staying here. The large public bath was great, and the complimentary drinks were also nice. The amenities were plentiful and everything was excellent, but I was surprised by how loud it was—possibly from people coming and going in the separate area of the Room. Other than that, I was satisfied with the Hotel. The location is also great, just a short walk from the subway, making sightseeing easy. I would stay again.

Our family of four stayed on the concierge floor, split between two Rooms. The location was extremely convenient, right above the station. The Rooms were spotless and very comfortable, with wonderful views, and we also felt at ease thanks to the warm hospitality of all the staff. We also enjoyed the lounge services. I would recommend this Accommodation to friends and would love to stay again.

I’ve stayed at capsule Hotels before, but this capsule Hotel was excellent. The amenities were well stocked, and the lounge offered meals and drinks—plus free alcohol at night, which was a pleasant surprise. Everything was clean, and it’s rare to find a capsule Hotel like this. I’d love to stay again if I have the chance.

I stayed here while sightseeing in Sakae and Osu. There is a book café on the 1st floor that you can use 24 hours a day. I received a welcome drink and was able to relax while reading any book I liked, and the Room was clean as well. It was a little disappointing that the bathroom only had a shower.

I stayed here to attend a game at the dome. I have a hearing impairment, and I sincerely appreciate your kind and attentive support at check-in. The Room was clean, and I also enjoyed the large public bath. The breakfast bread and soup were very delicious. I travel to many places following the Tigers, but for Nagoya, I will definitely stay here again next time.

Although the parking lot is a bit far, considering the accommodation rate, this is a very reasonably priced and pleasant Accommodation.

This was my second stay, following my visit in June, and I was even more satisfied than last time—it feels worth coming to Nagoya just for this Accommodation. The Room’s ambiance and the staff’s calm professionalism truly embody the hospitality of a top-tier Hotel. Next time as well, I’d like to come to Nagoya just for this place.

There are few restaurants or convenience stores nearby, but the in-room dining offers a family-restaurant-level selection, along with a drink bar, and there is also a water dispenser in the Room, so we had no inconvenience at all. Even after 1:00 a.m., light meals and alcohol are available until 6:00 a.m. Both the Room and the bathroom were spacious and clean, and the amenities were well stocked. However, the TV remote control responded so poorly that it was difficult to use.

We visited LEGOLAND for the first time on a birthday trip for my son, who just turned 7. Before heading to LEGOLAND, the Hotel stored our luggage (you can also check in, but you can’t enter the Room until after 4:00 PM). We played from the 10:00 AM opening all the way until closing at 6:00 PM (we went on a total of 24 rides—so much fun!), then headed back to the Hotel. As soon as you exit the park gate, the LEGOLAND Hotel is right in front of you. It’s colorful and adorable, and the dragon statue by the entrance is impressive. It also looks beautiful when lit up at night! In the lobby there’s a large LEGO pool (a play area filled with LEGO bricks) and a gift shop. On the second floor there are immersive play areas themed like a Western castle, pirate ship, and ninja castle—kids will be thrilled. The buffet-style restaurant has LEGO-built chefs and waiters everywhere, which makes it so exciting. There were so many spots in this Hotel that made me want to take photos. The breakfast buffet (included for all guests) has an unbelievable variety—you can’t possibly choose everything! They even have ready-to-eat baby food. In addition to standard Western breakfast items, there are also Japanese dishes like kishimen noodles and obanzai-style sides—and it’s all delicious. There are plenty of drinks and desserts too. The elevator won’t operate unless you tap your Room key. Inside, a mirror ball spins while it’s moving and fun music plays. In the hallway there are vending machines and a free ice machine (super convenient). The vending machines are pricey—one bottle of Coke is 300 yen—but there aren’t any convenience stores nearby, so if you want something you’ll need to buy it here. In the Room they provide four small bottles of I LOHAS water plus drink options like cocoa powder, coffee, black tea, and green tea. You can make hot cocoa with boiled water and quickly chill it with ice from down the hall. Both the hallway and Rooms are packed with LEGO details—it’s amazing! From the adults’ bedroom you can see illuminated LEGOLAND right in front of you. The kids sleep in a separate space across from them with the bathroom in between: bunk beds plus a puzzle treasure box. My child kept playing with LEGO while watching NINJAGO on TV. The bathroom was a unit bath style but spacious enough, and it dried quickly after use so it didn’t feel damp. The Hotel staff were mostly young people, but everyone was very kind—especially to children—and worked energetically with big smiles. It was truly a wonderful Hotel. I’d love to stay again!

Unlimited access to the neighboring spa Facility is a great perk. With so many types of baths, my favorite is the carbonated spring in the open-air bath.

The Room was so stylish—it felt like a space I could stay in forever! My 3-year-old child seemed to love it too and had a great time. The lounge was also wonderful, and I ended up using it many times! Compared with the area around Nagoya Station, the area around the Hotel felt quieter and more relaxing. I’d love to stay here again when I visit Nagoya.

Having a sauna in the room is a real highlight—you can use it as many times as you like, whenever it suits you, without worrying about the time. Self löyly is available, and because you can adjust the temperature and humidity to your preference, I was able to work up a good sweat. Sauna-specific amenities such as sauna hats and ponchos are not provided. If you plan to use the sauna, I recommend bringing your own from home. The flow to the cold bath and relaxation area is smooth, and I was able to enjoy a calm, private experience. Breakfast was carefully prepared and thoughtfully presented—stylish in appearance and enjoyable visually as well. The seasoning was well balanced and made the most of the ingredients’ natural flavors. The portion size was just right, too. I could enjoy a delicious breakfast at a relaxed pace. Being able to check in in advance on my smartphone felt very efficient, making arrival procedures quick and smooth with on-screen steps. The Hotel’s location is conveniently close to the downtown area, with plenty of restaurants nearby, so finding dinner isn’t an issue. I think this Hotel is ideal for anyone who wants to spend quiet time at their own pace.

The Hilton Group always feels reassuring—casual, yet just right, and never a disappointment. The lounge is also excellent. Thank you as always.

Despite its name, this is a very ordinary Hotel. Since there is no staff at the front desk, it may be a good choice for guests who prefer minimal interaction. The services are neither particularly good nor bad. The biggest advantage of this Hotel is that you can stay at a low price despite its convenient location.

For this stay, after my daughter’s family stayed on August 21, my husband said he wanted to stay as well, so we decided to make a Reservation. We requested the same Room my daughter’s family had used, and from the Room window we could see our home building, which truly moved my husband. This time, we were especially looking forward to dining at the teppanyaki kaiseki restaurant. The dishes—black abalone, lobster, and Matsusaka beef tenderloin—were beautifully creative. They were a delight to look at and so delicious that I couldn’t help saying “Delicious” out loud. I often have teppanyaki at other hotels, but it can feel heavy afterward and is difficult once I return to the Room. However, the teppanyaki at Conrad Hotel did not feel heavy at all. As for the breakfast buffet, it was excellent. I am a regular guest of Nagoya Marriott Hotel and have been staying there every month since it opened 25 years ago, using its restaurants weekly. I have also stayed at several other hotels after they opened (including iCoc Hotel in the Chunichi Building area), but their breakfast buffets were somewhat disappointing. In contrast, the breakfast buffet at Conrad Hotel Nagoya is the best among hotels in Nagoya. The restaurant was spacious, and the staff’s warm smiles were very comforting. Thank you very much for your hospitality. I already have an Accommodation Reservation for next year as well and look forward to staying again.

Although it’s a small Hotel, the Room was spacious and very clean. The mini-kitchen, water purifier, microwave, toaster, and more really showed how thoughtfully everything is set up for guests. The amenities were also Sekkisei, which I was very happy with. However! My image of the Sakae area was department stores and PARCO near the station, so I didn’t realize it was right in the middle of Nagoya’s biggest nightlife district... Since you’ll need to make your way past street touts to get there, I should mention that it may not be ideal for families.

Despite my oversight in not checking the email, I truly appreciate your prompt response on the day of contact! Your flexibility and kindness in handling shuttle service and even accepting luggage in advance were incredibly helpful, and I am deeply grateful. This was an accommodation I would confidently recommend to friends and family! Thank you so much!