토미요시역 × 일식이 자랑인 숙소고객 서비스 평가가 높은 호텔·료칸

This was our second stay. We had such a wonderful time last time that I came again with my mother, who loves art. She was delighted by the tower’s distinctive steel framework running through the Room and the many artworks throughout the Hotel. Thank you to all the staff for kindly explaining everything as she asked questions. At night, Accommodation guests only can take an elevator through a hidden door up to the observation deck. The special touch made our hearts race. Spending time looking out over the quiet city at night felt truly luxurious, and I was able to give my mother a moment that only a Hotel stay can offer. Breakfast featured a wide variety of dishes made with local ingredients, and both my mother and I were very satisfied. Afterward, we were even served special petit fours, and we fully enjoyed tea time as well. This time, my mother and I took a relaxing stroll around Sakae on this one-night, two-day mini trip with staying at this Hotel as our main purpose. Thank you for such a comfortable stay. We are grateful for everyone’s thoughtful hospitality. We’ll be back again.

It was two days full of surprise and inspiration. I only knew it was a museum Hotel, and to be honest, I came mainly for Briance—but it truly felt like an actual museum. Even while exploring the building, the staff kindly provided detailed explanations, which made it even more enjoyable. Every piece is one of a kind, and through the art tour program we also received in-depth commentary. I understood why so many guests return again and again, and it made me want to explore even more myself. The Room was very comfortable and easy to use, the lounge food was delicious, and even though we had dinner at Briance—the original purpose of our visit—we ended up fully enjoying the bar and lounge as well. The wonderful smiles and thoughtful hospitality from all the staff were outstanding, allowing us to spend a truly relaxing holiday. Thank you very much. Needless to say, we thoroughly enjoyed Briance as well.

The eel rice is made to order, and it was even more delicious than expected—I was very satisfied. Even though I was full, I tried the pho as well, and it was also authentic and very tasty. When I visit Nagoya, I’d like to make this my regular Accommodation!

This Hotel is just as wonderful as the Reviews say!! There was a great variety of complimentary drinks, including some unique options like matcha latte and roasted green tea latte, and I was very satisfied. The Room was clean and comfortable to stay in. Above all, what impressed me most was how kind all the staff were!! On the day I stayed, Nagoya had torrential rain with weather warnings issued, and public transportation such as trains had stopped. The concert I had planned to attend was also canceled, which was very disappointing, but I was able to relax in this lovely Room, and it became a good memory in its own way!! I would definitely like to stay here again!

Thank you very much for your wonderful hospitality. I met my daughter, who came from the Kansai area, at Nagoya Station and we headed to your Hotel together. Upon arrival, we were impressed by the spacious first-floor lobby with its calm atmosphere, as well as the views and elegance of the Espacio Lounge on the upper floors. We were also very satisfied with our Room and the various services provided. We thoroughly enjoyed a birthday commemorative stay together—my first trip after recovering from illness—and made full use of both the pool and the large public bath. Choosing a stay with lounge access was truly the right decision. From afternoon tea onward, every food presentation offered items unique to Nagoya, all of which we enjoyed very much. I was also deeply moved by the hospitality of all your staff. Saying “We definitely want to come again,” we each began our journey home. Thank you again for helping make this a memorable moment during our summer holiday.

Richmond Hotel has rarely disappointed me in the past, and this stay in Nagoya reminded me why. The rates are not cheap, but the rooms are thoughtfully designed down to the smallest details, and the calm interior decor left a great impression. The bed quality in particular was excellent, offering a level of comfort that feels a step above a typical Business Hotel. I was also looking forward to breakfast at Royal Host. The omelet and pancakes were smaller than expected, but both are cooked to order, which made it more satisfying than a standard buffet. I was especially impressed by a young female staff member with glasses on the floor who smoothly assisted an international guest in English without a Reservation. It was only a brief exchange, but it clearly reflected the high service standards of the Hotel overall. From the room and breakfast to the staff service, I was satisfied with almost everything. Even if it costs a bit more, this is an Accommodation where you can truly feel what you’re paying for.

About a 3-minute walk from Sakae Exit 1, with great access and a convenience store on the first floor, making it very convenient. The front desk staff are welcoming and hospitable. The housekeeping staff also greet you when you pass them, which makes for a pleasant stay. It’s not a new Hotel, but you can feel the team’s effort and pride, and I’m always satisfied. Thank you.

I stayed here for the first time, mainly as a stopover. With the discount on IKYU.com, it was an excellent value. The Facility is luxurious throughout, and the staff were outstanding. Before my stay, I was a bit concerned about access since it’s slightly far from the subway station, but it’s only a few minutes on foot to Hisaya-odori and you can enter the underground shopping area, so it didn’t feel inconvenient. For dining, I used Nadaman in the Hotel with my dinner companion’s arrangements and ordered à la carte; the service was attentive and the food was delicious. It was such a comfortable stay that I regret not choosing this Hotel sooner.

Great value for money and excellent service—I’ve become a fan of this Hotel. I’ll definitely stay here again on my next business trip to Nagoya!

A few years ago, I borrowed a pillow and a humidifier, and ever since then they have always been placed in the room for me. I recently visited again after quite some time as Nagoya has become farther away, and they were properly prepared. Thank you very much. I’m not sure when my next visit will be, but whenever I go to Nagoya, I will definitely stay here.

- I stayed here on a business trip from Tokyo to Nagoya. - I also borrowed a few amenities (a smartphone cable and nail clippers), and the staff were kind and welcoming with warm smiles. - The breakfast buffet offered a wide variety of delicious options, and the energetic service from the staff was impressive. - The double Room was comfortable, and I was able to use the large public bath (a bit small) almost privately. - The only downside was that the elevator was crowded in the morning, and some guests couldn’t get on, so I recommend allowing extra time when leaving. Thank you very much for your hospitality. I’ll be back, and I’ve already recommended it to my colleagues!

Our family of four stayed on the concierge floor, split between two Rooms. The location was extremely convenient, right above the station. The Rooms were spotless and very comfortable, with wonderful views, and we also felt at ease thanks to the warm hospitality of all the staff. We also enjoyed the lounge services. I would recommend this Accommodation to friends and would love to stay again.

We stayed for a Multiple Night Stay of 3 nights! The Room was clean, with a separate bath and toilet, and the view from the window was amazing—morning sunlight streamed in, and the night view was beautiful. Breakfast was excellent; everything was delicious, and we were able to relax and enjoy a wonderful morning. After checkout, I realized I had left something behind in the Room and contacted them. Everyone was kind, and they carefully mailed it to me later. Thank you!

This was my first time staying at this Hotel, and every staff member greeted me with a smile and provided courteous service. The interior was also very clean. The large public bath was spacious, and I was able to relax. I also had breakfast. There were many local dishes, all delicious—I ended up eating too much in the morning. It became a wonderful memory of my trip to Nagoya. Thank you very much!

The front desk staff were very helpful, and the Room was clean and well equipped.

As it’s new, it was clean and the Facility was great. However, it was inconvenient that I couldn’t reach the front desk by phone. I left something behind and had to communicate by email. I was able to go there in person and retrieve it safely.

I chose this place because the breakfast looked appealing. The Room was on the top floor and close to the bath, so I was very satisfied. As the Reviews said, you need to go early for breakfast or you’ll have to wait in line, but the food was delicious. The bath was a bit disappointing due to the crowds, and the changing area was small, so we had to take turns getting changed.

This was my first stay. The Hotel is adjacent to the station, making it convenient for sightseeing, and since my friend who traveled with me smokes, they were grateful to find a smoking Room, which is rare these days. The service was excellent, and from our Room on the 24th floor the night view was beautiful. We were also able to watch the sunrise and enjoy a quiet, dreamlike scene. The Room was thoroughly cleaned and well stocked with amenities. Coffee, tea, and sugar were provided, and while the drinks in the refrigerator are paid items, there was a wide selection. There is also a convenience store nearby, but we were able to relax comfortably in the Room without any hesitation. The breakfast was carefully prepared with thoughtful touches; including local dishes, it ranks among the best Hotels I have stayed at so far. Elevator security also felt reassuring, as the key card only worked for our Accommodation floor. I would definitely like to stay again.

As the title says, I used this Hotel as a base during my sightseeing trip in Nagoya. It was about a 15-minute walk from the station to the Hotel, so I walked there. It was a very hot day, and although I walked through the underground shopping area for part of the way, once I came up to street level I immediately started sweating. I was thirsty, so the complimentary bottled water I received upon arrival at the Hotel was really helpful. In summer, it would have been even better if it had been chilled. The Hotel itself was quiet, and since it’s located away from the station, I couldn’t hear any noise from crowds or footsteps in the hallway. With the pillow I chose, I slept comfortably for the first time in a while, which was great. I checked in early and was able to choose my pillow, so that worked out well. Breakfast items like miso katsu and eel were delicious, but they felt similar to breakfasts at other hotels and didn’t leave much of an impression. If there had been one standout dish that really stuck with me, I might have given it five stars. It’s a Hotel I’d like to use again if I visit Nagoya in the future.

I stayed here while attending a sports event at Aichi International Arena. The Room was clean, reasonably spacious, and comfortable. At first, it felt a bit unusual to have the sink set up right in front of the bed, but it turned out to be convenient. This time I chose a Plan without breakfast due to my schedule, but next time I’d like to stay with breakfast included. Great value for money and a Hotel I’d recommend!