토다역 (아이치현) × 고객 서비스 평가가 높은 호텔·료칸 - 3페이지

This was my first trip to Nagoya. I originally planned to stay at the Marriott directly connected to Nagoya Station, but something drew me to this Hotel, so I changed my reservation. You contacted me in advance, and I could already feel the high level of service before arriving. You also upgraded our Room, and while access is honestly better around Nagoya Station, this Hotel’s Facility is new and spotless. The Room was spacious with two closets, the bed was wide enough, and the mattress was excellent. Since the mattress at the Legoland Hotel we stayed at the night before didn’t suit us, I’m truly glad we stayed here for two nights. We slept very well each night. There was also turndown service—overall, we were extremely satisfied with the service. We only used the restaurant for breakfast, but everything was delicious. Our child especially loved the Totoro wooden plate and cup. On our first morning we didn’t have much time, so I planned to try the donuts and curry the next day—but they weren’t available that morning. I should have eaten what I wanted on that same day. The flat-rate taxi to Ghibli Park was also greatly appreciated. We initially planned it one-way only, but decided that morning to request a return ride as well, and your lobby staff handled it immediately. I also asked for taxi arrangements on both check-in day and at check-out; everything was very smooth and helpful. We felt comfortable throughout our stay, and I even wrote a thank-you message at check-out. Since it was my son’s birthday, he was delighted by the towel-cake surprise and message card. We would definitely like to stay here again when we visit Nagoya next time. Thank you very much for everything.

Since I mainly walk around the Sakae to Osu area, I initially chose Forza for its great location. I thought that as long as the location was good, everything else could be just decent. But once I stayed there, the Room was great, the bathroom was excellent, and the Facility was clean. That’s why Forza has become my base for my twice-a-year trips to Nagoya. To enjoy the local atmosphere, last time and this time I booked No Meals Included and went out for a morning set at local coffee shops, but it still doesn’t compare to Forza’s breakfast. Next time, I plan to book a stay with meals included.

It was conveniently located near the subway station, with many restaurants and other options nearby. The guest room and bathroom were more spacious than the Business Hotels I usually stay at, making for a very comfortable stay. Breakfast offered a good variety of Japanese and Western dishes, along with local specialties, and I was very satisfied. I would like to stay here again when visiting Nagoya. Thank you very much.

I stayed alone, and the location was close to the station. The staff were also very courteous. The Room was comfortable, and I had a pleasant stay. I was surprised that all the water was purified. Breakfast was delicious as well. I would like to stay here again when I visit Nagoya.

I made a Reservation for a concert at Niterra Civic Hall (Nippon Tokushu Togyō). It was perfectly close—just a 30-second walk to the venue. Even though the Hotel is in a lively area, it was very quiet, and the staff were kind and attentive. The Room was spacious and relaxing, and I was very satisfied with the perfectly sized shelf in the changing area—just the right height and width. The lounge coffee was delicious, and although the manga corner is small, it had an appealing selection and I really enjoyed it! For breakfast, I had a Japanese set meal at “Tenya” on the first floor. The salmon, spinach ohitashi, and miso soup were all deeply comforting and delicious—I felt happily full from the morning for the first time in a while. I’d love to stay at this Hotel again—so much so that I’m thinking of checking upcoming concerts at Niterra Civic Hall just as an excuse to come back. Thank you very much for your wonderful hospitality.

I used it for a day stay, and the Room was spacious and very clean—excellent value for the price.

The Room was clean as always, and I was able to relax. I understand the air conditioning is shared across all Rooms, but it was still hot even after turning off the AC, so it would be appreciated if the window could be opened even a little. I know this may be for fall-prevention reasons, but aside from that, it was affordable and I was very satisfied.

The lobby is dazzlingly bright with luxurious chandeliers, and the rooms, amenities, and baths are all excellent. I was very satisfied and would definitely like to stay again next time.

This was my first stay. The room was clean, and there was a large public bath, which helped me relax and recover from fatigue.

I was able to stay at a reasonable price during the Obon holiday period. There are many restaurants nearby, which is very convenient. It feels like many of the guests are international travelers.

The Room was more spacious than expected and very clean, making it a pleasant stay. The bed was especially large and comfortable, allowing for a relaxing rest. However, the pillow felt a bit firm, and having an extra hand towel (for washing my face in the morning) would have made it perfect. It was very quiet and peaceful, allowing me to unwind. I would love to stay here again when I visit Nagoya.

It’s rare to find a Hotel with such attractive Accommodation Fees that also includes parking. Plus, the underground parking garage is ideal in any weather—hot days, cold days, or rainy days. As for things I’d like improved… checkout is at 11:00 anyway… I was satisfied enough to overlook the small details.

I stayed here for a concert. It was conveniently located for visiting Sakae and Nagoya Castle, and No Meals Included was more than sufficient. The Room was clean and easy to use.

This was my first time staying here. I had wanted to stay for a while, but never had the chance until now, and I was finally able to do so. Check-in was via a self-service machine, but a staff member explained everything and it went smoothly. Thank you as well for your courteous guidance afterward. Whenever I went out or came back, the staff always greeted me, and I was impressed by how attentive they were. Thank you very much for arranging such a nice Room; thanks to that, I had a very comfortable stay. If I have another opportunity, I would be happy to stay again—thank you in advance.

I was glad that the toilet and bath were separate. I also appreciated being moved to the ladies’ room. I had a comfortable stay.

I had a very comfortable stay. There was a drink bar at the front desk, and the Room had a water dispenser, so I never had any trouble getting drinks. The bed was large and I slept very well. The shower in the bathroom was ReFa, and the bathtub also had a bubble switch, leaving my skin smooth. The ReFa hair dryer was also well equipped, and I was able to relax. I would like to stay here again when I visit Nagoya.

This was my first stay, and because it was close to the subway station and located in a business district, it was quiet at night and I felt safe. There was also a convenience store nearby, which was very convenient. I made Reservations for two Rooms, and I appreciated that you arranged them directly across from each other. For breakfast, there were Nagoya specialties such as miso kushi-katsu and kishimen noodles, so I could enjoy local cuisine. I would like to stay here again when I visit Nagoya.

I stayed here to attend a live concert. Thank you for kindly accommodating my request to store my luggage before check-in. After check-in, I had a very comfortable stay thanks to the clean Room and delicious breakfast. Thank you very much.

I stayed here for an event at Wink Aichi. The Room was thoroughly cleaned down to every corner, and I had a very comfortable stay. I also liked the system of picking up amenities and loungewear as needed, as it reduces waste.

This is my favorite Accommodation where I can always enjoy a comfortable stay. This time, I forgot my smartphone charger and panicked, but they kindly lent me one. I was also happy to be on the top floor with a great view, with a clear sight of the newest buildings and the TV tower. I will stay here again.