시마 요코야마 역 × 온천 × 고객 서비스 평가가 높은 호텔·료칸

We stayed as a family of three. We had an elderly family member with us, and we sincerely appreciate the staff’s thoughtful care. The meals were delicious, just as other Reviews mentioned, and even my mother—whose appetite has decreased—was able to take her time and finish almost everything. The bath, including the handrails by the tub, was easy for an elderly person to use. When we visit Ise again, we would love to stay here.

It had been a long time since I last had the chance to visit Europe, but at Shima Mediterranean Village I was able to experience those nostalgic streetscapes again after so many years. Combined with the beautiful coastline of the Shima Peninsula, it made for a wonderfully relaxing stay, and I truly felt glad that we chose this Hotel. Meals were served buffet-style, and both breakfast and dinner were of a very high standard—I was extremely satisfied. I could also sense the passion and attention to detail of everyone involved in preparing the dishes, which left a strong impression. As we stayed with our pet dog, I had some concerns about our dog’s toilet needs and asked for advice. Thank you very much for your courteous support, including sending photos to help us. I would also like to express my sincere gratitude for your consideration regarding changing breakfast (especially the female staff member at reception). Thanks to your help, we were able to stay with peace of mind together with our dog and enjoy a wonderful time. If we have another opportunity, we would love to visit again.

I travel to Ise-Shima at least once a year. Each time, I look for an Accommodation with a private open-air Onsen bath in the Room. This stay at Haifu was truly wonderful—one of the best I’ve experienced. This time, we stayed in a special suite. First of all, taking a boat to reach the Accommodation really heightened the sense of being on a trip, and I couldn’t stop feeling excited. The Accommodation was beautiful and kept very clean, and the staff were excellent. The Room had an open-air bath with an ocean view. There is also frosted sliding glass that can be used as a privacy screen from outside. Soaking in the Onsen while watching the full moon and stars and listening to the sound of the sea was incredible. We were also able to enjoy our meals slowly in a private dining room. Both the taste and presentation were top-class. Haifu is an Accommodation you’ll definitely want to return to. I hope to stay again soon, and I look forward to visiting again then.

We stayed here on a couples’ trip. The welcome pizza was incredibly delicious, and even though we asked for seconds many times, the staff kindly baked fresh pizzas for us each time with a smile. Thank you very much. Perhaps because there were many families with children, our bathing times didn’t overlap, so even though we used the bath several times, we never shared it with anyone and were able to relax as if it were private. This was my fault, but the pizza was so good that I ate too much and ended up leaving some of my dinner, which I felt sorry about. I thought it would be nice to have an option with a smaller dinner portion. The dessert contained peaches, and when I declined due to my allergy, they offered to prepare an assortment of seasonal fruits instead. Since I’m allergic to fruit in general, I had to decline as well, but I truly appreciated their thoughtful consideration. Breakfast was also very delicious and satisfying. We would definitely like to stay again.

I stayed for one night on March 29. I chose March because it was just before the spiny lobster fishing ban. This time I booked a luxurious spa Plan, so it was pricey, but it was absolutely worth the cost. The cuisine, spa, Onsen, Room Facilities, and service were all top-tier. As expected from HIRAMATSU, every dish was delicious. The dish made with the spiny lobster head felt a bit heavy for me, but everything else was perfect. The spiny lobster bisque at breakfast was outstanding. The bread and butter at both dinner and breakfast were also excellent. The spa was wonderful—comparable to the Mandarin Hotel’s spa. The Onsen and Room Facilities were also superb; there is nothing to complain about. Service from the manager, head chef, staff, and spa team was flawless. I’d like to return next year during abalone season. I recommend avoiding weekends at the end of March. That’s when F1 Japanese Grand Prix qualifying and the race are held at Suzuka, so Nagoya Station gets extremely crowded and nearby roads are heavily congested. On top of that, Ise Jingu Naiku Shrine was also packed due to a yokozuna dedication sumo event—but I consider it a good experience overall.

The Room was spacious and clean, and I was very satisfied, but I would have liked a wash basin in the in-room bath. The Hotel was so large that it felt like a maze—maybe that’s just because of my age. It was very convenient for visiting Shima Spain Village Park. Breakfast offered a great selection of both Western and Japanese dishes. This year, I also enjoyed the Himawari Bath. I’d like to visit again next year.

It was a wonderful stay. It was a hot day, but we had fun exploring by cart even though we were sweating a lot. After that, we used the Onsen in the Hotel building. There were two types of baths, and we really enjoyed both the milky-white water and the other bath as well. The complimentary drinks after the Onsen were also delicious, which made us very happy. Dinner BBQ was tough because, as expected, there were lots of insects drawn to the lights and it was very hot. We cooked outside but ate indoors, which still felt like quite a challenge. However, the food quality and portion size were excellent! I would love it if you could consider offering catering dinner options other than BBQ. Breakfast was beautifully presented, and we enjoyed it both visually and taste-wise. The Room was well stocked with various insect sprays and repellents for bug prevention. The bath area, sink area, and toilet were all spacious and easy to use. Because the sofa is so large, it made the Room feel smaller—so I wondered if it might be unnecessary. That said, it is helpful when four people are staying together. It was a pleasant surprise that a bag with dog treats and dog supplies was provided and could be taken home. It has been extremely useful as our walking bag. With such a large garden and wide wooden deck, it was hard to relax outside during the hot season, so I’d like to visit again in a different season.

We used the round-trip shuttle bus from Kashikojima. Everyone at the front desk and in the dining area was kind, which made our stay very pleasant. There was a wide variety of dishes, and everything was delicious. In the playroom, we could enjoy board games and table tennis, so our grandchildren didn’t get bored while waiting for the return bus. Both the building and the Facility felt a bit old, but it gave us the impression that everything was thoroughly cleaned. The nearby sea at Jirokuro Coast is famous for its beautiful waters. Next time, I’d like to invite friends and enjoy a relaxing resort trip here. There were many clouds, so we couldn’t see the stars or moon clearly during nighttime stargazing. I’ll look forward to that next time as well.

Thank you very much for your hospitality during our recent stay. We were satisfied with everything. In particular, the open-air bath and the tea service were excellent. We would love to visit again. It was truly a wonderful and satisfying time. Thank you very much.

After the festival at Shima Spain Village, I was able to refresh and recover from the fatigue with delicious food and a wonderful bath, so I could take on day two feeling energized! I’d love to come back again for a relaxing stay.

It was a wonderful experience. Thank you to all the Hotel staff. I was worried about the weather, but we were able to enjoy stargazing as planned. They also adjusted the dinner time, and we were able to relax and fully enjoy everything at a leisurely pace—truly Aman quality. The Japanese-inspired cuisine was, of course, delicious. Even the great-tasting coffee showed how much attention is paid to every detail. Above all, the hospitality of every staff member supported and elevated our stay into something truly memorable. We stopped by the thermal spring around checkout time, but the sidewalk had become so hot in the sun that it was impossible to walk on. This is definitely something to visit after late afternoon. Next time, I’ll enjoy it with a Multiple Night Stay. Personally, I love Hawaii, and there’s nothing better than having a beer alone on the balcony at dawn—but drinking coffee while looking out over Ago Bay from my Room at Amanemu surpassed even that. I’ll be back.

We were very satisfied last time, so we stayed again with three generations of our family. The meals were delicious, the renovated Room was clean with a great view, and we were able to relax in the Onsen and feel refreshed. All the staff were kind, and we also enjoyed bowling.

We stayed here as a couple to celebrate my wife’s birthday. Both dinner and breakfast were delicious. The Onsen was wonderful. Thank you for the complimentary champagne service at dinner.

The Shuttle Service driver was very kind and welcomed us with a smile, and also saw us off when we left, which felt very pleasant. We were able to relax and enjoy the entire Accommodation, the Onsen, and the meals, and we were satisfied overall. However, one of the highlights is probably the lounge, but the beer in the lounge server had run out, and even after we informed staff it wasn’t replenished promptly, which was disappointing. Other guests seemed disappointed as well. Since many guests use it during busy check-in times—and I think many people come specifically for the lounge—I would like to see some improvements from the Accommodation side, such as having one staff member stationed there during that time slot only, or if staffing is difficult, providing canned beer just for those hours.

I made a Reservation for two nights and three days while visiting my hometown, and my Room was upgraded, allowing me to enjoy a wonderful view. The buffet offered a wide variety of dishes. In the lounge, soft drinks were available, all-you-can-drink alcohol, and unlimited snacks. I was very satisfied. At short notice, we decided to invite my grandparents as well and consulted about the Room arrangements. I truly appreciated your prompt and courteous support. I’m very happy that we were able to have such a memorable trip. I would like to stay again. Thank you very much.

We stay at Ooedo Onsen every year for our family trip. This time, we stayed here to visit Ise Jingu Shrine and VISON. Just as we saw on YouTube, the Onsen was clean, and the buffet meals were truly delicious both dinner and breakfast—we were very satisfied. We usually buy canned beer or chu-hi in advance to drink in the Room and put them in the in-room refrigerator, but this time we didn’t touch a single one and took them home. That’s because after check-in, drinks were all-you-can-drink in the lounge until midnight (24:00), which was more than enough for us. We would definitely like to stay again. Thank you very much.

We stayed during the Obon holiday. We were looking forward to the meals, and they exceeded our expectations. There was truly more food than we could finish. We had seen reviews saying there would be a lot, so we ate a light lunch before coming, but still… My spouse, who didn’t like sea bream that much, said this stay changed their mind and they ended up loving it. If you want to enjoy delicious fish, Hyosuke is highly recommended.

Even when we arrived early 10 years ago on a family trip, they kindly let us use the pool. This time we stayed as a couple, and just like 10 years ago, all the staff were warm and welcoming, making our stay very comfortable. We would definitely like to stay here again. Thank you very much to the Taiwanese attendant who took such good care of us.

This time, I stayed for one night at the unique Ichiraku Onsen Hotel in Ise, which offers Chinese cuisine. The Onsen was very relaxing, and the food was delicious! I would love to visit again. Highly recommended!

After seeing this on TikTok, we booked a weekday stay for three with the “Bountiful Boat Platter of Spiny Lobster, Flounder, and Abalone <1 night with 2 meals>” plan. Before dinner, we enjoyed the Onsen bath. The water was silky and pleasantly thick—better than expected and very relaxing. Then came the highlight: dinner with the boat platter. It was truly impressive in both presentation and taste. Of course, it featured spiny lobster and flounder as the main items, but it was also a well-crafted course with thoughtful touches such as juvenile fish and deep-fried fish scales. That said, the portions were huge, so we did start to tire of sashimi a bit. Since there were also sashimi options like bonito, spiny lobster, and flounder, we felt ponzu sauce or yuzu pepper would have made it even better. Amenities included only a toothbrush and face towel, so we rated that 4 stars; however, at this price point—and as a Ryokan—we were satisfied overall. As for the Facility features: the foldable hair dryer wobbled at the hinge while in use and was difficult to handle, so we rated that 4 stars. Still, although some parts are old, it’s clear everything is kept clean and well maintained. We’d love to visit again in a different season.