로쿠타역 × 식사의 평가가 높은 호텔·료칸

入力欄の先頭で左矢印キーを押すと、選択中の検索条件に移動できます。chip上では左右矢印で移動し、DeleteキーまたはBackspaceキーで削除できます。

어른2명아이들0명1개 방
40  시설
세계유산 ‘요시노산’과 ‘긴푸센지’ 바로 인근에 위치한 대표적인 숙소입니다.

I am writing only about the service. At check-in, there were two staff members at the front desk and one was available. I gave my name and said I was checking in, but a male staff member told me to “wait on that sofa, as we are guiding guests in order,” so I waited. It did look busy, but even after no one was at the front desk, no one came to assist me. When I asked a passing staff member whether it was still okay to keep waiting as instructed, a female staff member apologized sincerely and guided me right away. Her manner was very polite, which made me wonder why I had been told to wait in the first place. After entering the Room, when I tried to have tea, the teacup was slightly dirty (which could be washed), but when I emptied the teapot there was leftover tea still inside. When I called about it, the same female staff member came immediately and apologized profusely. She seemed so apologetic that it almost made me feel bad for her—so I couldn’t help thinking this should have been taken care of beforehand. The female staff member who served us at dinner and breakfast was perfect. In particular at breakfast she even showed us around the VIP room we were interested in, which truly impressed us. However, at checkout: I was told that in addition to drinks from dinner there would also be charges for souvenirs. Since we had not purchased any souvenirs, I asked to see an itemized statement. They said they had apparently added another guest’s charges by mistake; after removing those items they processed payment by card. In general, an itemized statement should be shown and confirmed before payment is taken—it is not normal for this to be handled only verbally. Especially since this became a minor dispute where I had to request proof of details first, it should have been presented immediately. Moreover, after payment they handed me only the card slip. Only after I requested it did they give me something like an itemized Receipt as well; normally customers should receive not only the card slip but also an itemized statement—especially when there has been a billing error like this. Because they handled all of this so casually, it felt pointless to continue arguing and I gave up requesting issuance of a Receipt. I am reporting this because there were both excellent aspects of service and aspects that were more than simply disappointing mixed together. I hope improvements will be made.

ビラス 2026. 4. 7.
객실・플랜을 보기
비즈니스 거점으로 추천. 차분한 공간에서 일상의 피로를 치유하는 숙박을

We would be happy to stay here again next time.

Yahoo!トラベルユーザー 2026. 7. 27.
객실・플랜을 보기
간사이의 가루이자와에서 명수 두부와 온천을 만끽하세요.

I am a senior resident of Osaka, and this was my first visit to Tenkawa Village. Thank you for taking such good care of us. From my 30s onward I was constantly away on long business trips, then worked overseas from my late 40s through late 50s. After retiring at 60, I was assigned alone to a domestic affiliate company—15 years living apart from my family in total. During that time, I left all childcare and household responsibilities to my wife. Now that I have reached my second retirement at 65, I wanted—at the very least—to make it up to her. Because she loves nature (gorges, limestone caves, views from high elevations, and more), and because seeing fireflies was her top wish, we chose Nishisei as a Ryokan with delicious cuisine in an area where we could enjoy firefly viewing as well as an Onsen. We stayed one night from July 10 to 11. We arrived a little early for check-in, but you kindly welcomed us right away. While sightseeing, my wife lightly twisted her ankle. When I mentioned it to the female staff member in charge, she immediately brought us a cold compress patch. After dinner, you also drove us to a spot where we could see fireflies. Just as we had heard beforehand, everyone in this area is truly kind—I felt genuine hospitality throughout our stay. The manager told us that it might be hard to know whether we would be able to see any fireflies due to the timing of the season; however, at the riverside spot he guided us to, there were what seemed like well over one hundred flying about—a sight that even surprised him! We were deeply moved by the incredible swarm of fireflies unlike anything we had ever seen before. My wife said that every part of this trip matched her tastes perfectly and that she enjoyed it immensely. Personally as well—the Onsen (a bit hot but wonderfully refreshing afterward), the delicious meals served in our spacious private dining room-style setting, and the dancing fireflies—everything impressed me greatly. Thank you very much for your wonderful care and hospitality.

Yahoo!トラベルユーザー 2026. 7. 27.
객실・플랜을 보기

식사

모두 보기

시설 유형

객실 조건

모두 보기

객실 내 욕실

모두 보기

욕조 및 온천

모두 보기

침대 유형

모두 보기

시설 및 서비스

모두 보기

숙소 예산
(1박 1실당) (KRW)

0
제한 없음
-

리뷰 평가

전망

식사 장소

특전

늦은 체크아웃