대아타역 × 꽃을 즐길 수 있는 숙소온천・목욕 평가가 높은호텔·료칸

This was our first trip as a couple, and we made a Reservation to celebrate our 20th wedding anniversary. Since we’re not very experienced travelers, we were nervous at first, but the Ryokan staff were so kind and friendly that our worries quickly disappeared. I’m not usually comfortable with open-air baths, but I worked up the courage to try—and it was truly relaxing and soothing. The changing area was clean and easy to use as well. And the meals we had been looking forward to exceeded all expectations—I was genuinely satisfied from the bottom of my heart! Everything was delicious. There was venison tataki, which I wasn’t sure about at first, but it had no strong taste at all and was truly wonderful. Our attendant explained each dish carefully, which helped us appreciate the ingredients even more—thank you so much. What made us even happier was that they took photos for our anniversary and gave them to us as a gift when we left. The handwritten letter from the proprietress also deeply moved me. This is the first time my heart has felt this full—just like my stomach! We are filled with gratitude for everyone’s thoughtfulness, kindness, and warm support. We will definitely come back again! Thank you very much for everything.

I am writing only about the service. At check-in, there were two staff members at the front desk and one was available. I gave my name and said I was checking in, but a male staff member told me to “wait on that sofa, as we are guiding guests in order,” so I waited. It did look busy, but even after no one was at the front desk, no one came to assist me. When I asked a passing staff member whether it was still okay to keep waiting as instructed, a female staff member apologized sincerely and guided me right away. Her manner was very polite, which made me wonder why I had been told to wait in the first place. After entering the Room, when I tried to have tea, the teacup was slightly dirty (which could be washed), but when I emptied the teapot there was leftover tea still inside. When I called about it, the same female staff member came immediately and apologized profusely. She seemed so apologetic that it almost made me feel bad for her—so I couldn’t help thinking this should have been taken care of beforehand. The female staff member who served us at dinner and breakfast was perfect. In particular at breakfast she even showed us around the VIP room we were interested in, which truly impressed us. However, at checkout: I was told that in addition to drinks from dinner there would also be charges for souvenirs. Since we had not purchased any souvenirs, I asked to see an itemized statement. They said they had apparently added another guest’s charges by mistake; after removing those items they processed payment by card. In general, an itemized statement should be shown and confirmed before payment is taken—it is not normal for this to be handled only verbally. Especially since this became a minor dispute where I had to request proof of details first, it should have been presented immediately. Moreover, after payment they handed me only the card slip. Only after I requested it did they give me something like an itemized Receipt as well; normally customers should receive not only the card slip but also an itemized statement—especially when there has been a billing error like this. Because they handled all of this so casually, it felt pointless to continue arguing and I gave up requesting issuance of a Receipt. I am reporting this because there were both excellent aspects of service and aspects that were more than simply disappointing mixed together. I hope improvements will be made.

This was my first time visiting Yoshino. The cherry blossoms had not yet started to bloom, but we were shown to a Room with a wonderful view of the Ryokan’s courtyard. I can imagine how spectacular it must be when the blossoms are in full bloom. The meals (dinner and breakfast) were very delicious. The Onsen was just right, and I could enjoy it as many times as I liked without feeling unwell from the hot water.

I stayed for one night and two days as a solo female guest. It was very comfortable. I felt the hospitality was truly heartfelt. I will visit again.

As I prefer sleeping on a futon in a Japanese-style room, I was able to relax and sleep very comfortably. I went hiking the next day, so it really helped that I could get a good rest. The bath, toilet, and washbasin were clean and felt just like home, which was great. I would love to stay here again.

Stayed with the One-Night Stay with Breakfast Plan. The bath in the Room was unexpectedly spacious and allowed me to enjoy the view while relaxing, which was very satisfying. I would love to visit again during cherry blossom or autumn foliage season. The breakfast was also satisfying in both content and taste.