후지데라 역 × 만족도 평가가 높은 호텔·료칸

This was my first stay. I visit Osaka every 2–3 months, and this hotel provided an outstanding experience in every way. Check-in was smooth, and the amenities were the most extensive I’ve ever seen. Since I take baths more than three times a day, the complimentary bath salts, bath towels, and hand towels were especially appreciated. The 24-hour free drink bar and complimentary alcohol meant there was no need to stop by a convenience store. The free popcorn, chocolate snacks, and candies were also a delightful touch. The room had a smart TV, delicious bottled water in the fridge, and even a microwave in each room. The bathroom and toilet are separate, making it very comfortable. There’s also a jet bath and a TV in the bathroom. There were plenty of amenities inside the room as well—ones I didn’t use myself but would be great for women. With complimentary breakfast service, late-night noodles in the evening, and afternoon tea in the afternoon, there were so many wonderful services included. With prices rising everywhere these days, I almost felt sorry paying this rate for such great value. Every staff member showed exceptional hospitality—I was completely satisfied. The location is excellent as well: Namba Station on the subway line(s), JR Namba Station, and Nankai Namba Station are all within about five minutes’ walk. This is a fantastic hotel that I can confidently recommend to others. It’s definitely a hotel I want to stay at again whenever I’m in Osaka. Thank you very much.

I chose this place after hearing that the Horyu-ji storytelling tour was fascinating, and it was even more enjoyable than I imagined. If I hadn’t known anything, I might have just walked around for a few dozen minutes and been done, but the guide’s talk—full of knowledge and humor—made the two-hour tour fly by. The room was comfortable, and all the staff were courteous, so I had a very pleasant stay. It also made me realize how nice it is to take your time exploring a single temple in depth.

Thank you for upgrading our Room, which made our stay very comfortable. After working up a sweat at the gym, we took a shower and headed to the lounge. The champagne we enjoyed while feeling the evening breeze became a wonderful travel memory. The freshly cooked rice at breakfast was also delicious, and the hospitality of all the staff was impeccable. This is an outstanding Hotel that I would consider number one among all the Hotels I have stayed at so far. When visiting Osaka, I would definitely like to stay here again.

Booked a twin room. The staff were great, and above all it was extremely comfortable. Most importantly, I didn’t notice any dust at all—my allergy sensor didn’t react even once. The bed wasn’t too soft and felt supportive, so even though I’m sensitive and usually can’t fall asleep easily, I slept well. I was also happy there was a small pillow (cushion?). The green bath additive had an amazing scent. With the ReFa hair dryer, my thick hair dried quickly. They make good use of the lounge—you can enjoy welcome drinks and have the breakfast buffet there as well. When I go to Osaka again, I’d like to stay at this hotel again.

The Room was clean and well maintained, and we had a comfortable stay. The staff provided pleasant service, which made our trip even better.

I stayed for two nights with my daughter with breakfast included. First of all, the Hotel was clean, and the staff had a great, welcoming atmosphere. The drink bar, one complimentary alcoholic welcome drink, and the fun service of making and eating takoyaki ochazuke yourself were also a nice touch. From the Room, Tsutenkaku looked absolutely beautiful, but the Room felt smaller than I expected—you can’t really open two suitcases. The shower water pressure was strong, and it was easy to adjust the temperature. Amenities: towels are exchanged upon request, and you can take as many loungewear sets and toothbrushes as you need from the lobby. There was also a hair iron in the Room, which was very helpful for women. It was also great to have a coin laundry on the first floor. Everything at the breakfast buffet was delicious; I just wish there had been kushikatsu on the second day’s menu. It was also very helpful that they could store our luggage both before check-in and after check-out. I would definitely stay here again when visiting Osaka.

We stayed on the last day of Silver Week with my son. It was a stay to celebrate him, and when we entered the Room, we found a thoughtful gesture from the Hotel, which truly moved him. Every member of the Hotel staff greeted us with warm smiles and professional service, and we could feel the tradition of this long-established Hotel that represents our country. The view from the Room was also wonderful—Osaka Castle spread out right before us—and simply staying there felt like an extraordinary escape. On our way home, my son seemed to have really fallen in love with New Otani as well. We sincerely appreciate the service and stay that exceeded the price. Thank you very much.

We stayed for three nights. Although it’s a new Hotel and not particularly spacious, we had a very comfortable stay. The bed was very comfortable, and the lighting could be adjusted in three levels, which was convenient. The air conditioning worked well throughout the entire Room, making it pleasant. The TV was also large, and we were able to fully enjoy watching sports. When we arrived before check-in, the staff kindly stored our luggage with a smile, which we really appreciated. The Room was kept very clean, and amenities and supplies were replenished perfectly. Our whole family was completely satisfied in every way. We will definitely stay again.

The staff at the first-floor reception and lobby lounge were very pleasant and made me feel welcome. The Room had a separate washing area, which made bathing very comfortable as well. The variety and quality of the breakfast were excellent—I’d almost like to make this my regular Accommodation in Osaka. Just one thing: at the breakfast restaurant, a man who seemed to be the person in charge was giving quite strict instructions to an older female staff member, and his voice could be heard by guests. It didn’t leave a good impression. That female staff member was working very hard and sincerely.

The best part has to be the amenity buffet in front of the lobby. They have not only toner and lotion, but also nose pads, eyeglass wipes, and even items for reducing foot swelling. It’s also nice that they offer drip coffee and tea. Toner and similar items are also available in the large public bath area, along with several types of shampoo and conditioner. The large public bath and sauna are a bit small, but more than sufficient if you avoid peak times. The sauna is set quite hot, and you can relax and fully enjoy the cold tub as well. The vending machine area is well stocked too. There’s an “otsumami” snack gacha, freshly baked bread, and drinks; beer and chu-hai are sold at regular prices or slightly cheaper, which is very helpful. Since it’s located in Americamura (Amemura), it can feel a bit unsafe if you go out at night, but there’s no need to worry because almost everything can be done within the Hotel. The staff are polite as well, and I expect I’ll stay here again.

Unlimited fun with free access to karaoke, a hot stone spa, arcade games, and massage chairs. All-you-can-drink alcohol from check-in was very satisfying. The “light” evening snacks were more than enough—an all-you-can-eat spread… I couldn’t eat much, but there was even a bartender who made cocktails for us! Breakfast was also excellent! Personally, the sweets were a bit too sweet for my taste… In any case, thank you very much to all the staff.

The hotel is comfortably pleasant and clean, so you can stay without any inconvenience. The breakfast is delicious, and the staff are wonderful. If you’re coming from another prefecture to visit Suminoe Boat Race Track, it’s an ideal choice. There are many great places to eat nearby, and it also has easy access to the subway, making it a very convenient hotel to use.

The sushi and champagne pairing was a wonderful first-time experience. The Room was spacious, and it was great that we could bathe 24 hours a day. I would like to stay in a different Room next time as well.

This is my second stay. The staff, the cleanliness throughout the property, the bath, and the Room were all very comfortable. I also love the atmosphere—it really feels like Nagata, or Osaka. The location near the station and the excellent access are perfect! I will definitely stay again!

The Hotel and the Room were very clean, and the bathtub was larger than those in a typical Business Hotel, which was great. It is close to Osaka Castle, NHK Hall, and the station, and this price is excellent. The front desk staff were very pleasant and helpful, and I was very satisfied. I would definitely stay here again.

This was my first stay here. When I went to the large public bath, I forgot to bring a bath towel from my room and panicked, but I managed to dry off with a small towel. For forgetful guests like me, it would be reassuring if bath towels were also available at the public bath. (This was entirely my mistake—the hotel did nothing wrong.) The amenities were well stocked, and I was happy they even had face masks. Breakfast was stylish and delicious; I wanted to try the croissant too, but I was too full. The pudding in a jar was delicious. It would be perfect if there were hangers in the room for hanging clothes. Overall, I had a comfortable stay and would like to return if I have the chance.

This was my third stay. Compared to before, the hospitality around the front desk had improved even more. Thank you for your thoughtful care. This time, I tried lunch at the 1F restaurant “P72” for the first time, and I was very satisfied with the comfortable atmosphere and service, as well as the beautifully presented and delicious dishes. Breakfast was outstanding as always. I was able to relax and fully enjoy my time in my Room. I look forward to visiting again.

I made a Reservation at this Hotel for a concert at Kyocera Dome and stayed here. It was very comfortable, and the location was excellent. There are many stylish cafes and great restaurants nearby, so I really enjoyed it and would like to stay here again. Thank you to all the Hotel staff for your kindness.

Everything was well provided, which was very helpful. The room was clean, the bathroom was easy to use, and it was comfortable. There was also a coin laundry and an ice machine with disposable paper cups. A phone charger was available as well. It was very convenient. The amenities such as the bed and TV were also comfortable. Several Hotel staff members were kind and helpful, and I would like to stay again.

The location is excellent, which makes shopping and dining very convenient. Today I came back around 3:00 PM and took a break in the lounge. There were also families with small children, but the parents properly reminded them even if they got loud, so it wasn’t as noisy as last night. When I entered the Room, it had been cleaned beautifully again today, and the amenities were neatly arranged. The woman I met near the elevator and the woman who kindly carried my paper bag—everyone not only cleans thoroughly but also greets guests with a smile, which really lifts my mood. It’s a small thing, but it’s also nice that the elevator arrives quickly.