가와치 마쓰바라역 × 넓은 숙소고객 서비스 평가가 높은 호텔·료칸

Whenever I shared requests or questions with the front desk (such as how to get additional coffee or amenity requests), they responded promptly. I asked the front desk several times during this stay, and each time they kindly assisted me with a smile, for which I am very grateful. The location is close to the station, and the Room was very clean and hygienic—I would like to stay again next time.

The front desk staff came from various countries, but everyone spoke excellent Japanese and was incredibly kind. The property was clean, and the Room was spacious. I would like to stay here again.

I stayed for a Multiple Night Stay. The staff were very helpful, and when I returned the next day, I was happy to find fresh towels hanging on the doorknob. The bathroom was small, but I had a comfortable stay. Thank you for your hospitality.

Unlimited fun—all free, including karaoke, a hot stone spa, arcade games, and massage chairs. All-you-can-drink alcohol from check-in was very satisfying. The “light” evening snacks were more than enough—an all-you-can-eat spread… I couldn’t eat much myself, but there was even a bartender who made cocktails for us! Breakfast was excellent! Personally, the sweets were a bit too sweet for my taste… In any case, thank you very much to all the staff.

The hotel is comfortably pleasant and clean, so you can stay without any inconvenience. The breakfast is delicious, and the staff are wonderful. If you’re coming from another prefecture to visit Suminoe Boat Race Track, it’s an ideal choice. There are many great places to eat nearby, and it also has easy access to the subway, making it a very convenient hotel to use.

It’s conveniently close to Sakaihigashi Station, and it has become my regular Accommodation.

I stayed here because I had a concert at Gorilla Hall Osaka. It was in a convenient location and easy to reach from the station without getting lost. The Hotel was clean overall, but there was one disappointing thing... The TV remote control was so dirty that I hesitated to touch it, and that was the only downside. The free massage chairs were perfect for relaxing my tired legs and lower back after the concert. I also appreciated the free breakfast. I will stay here again when there is another concert at Gorilla Hall Osaka. I rated my satisfaction as 4, hoping for improvement with the remote control. Thank you.

Even before our stay, you emailed to let us know that the Room we had reserved would not have the view we requested, which left a very positive impression on us. After reading these Reviews, I was a little worried about how long check-in might take and about the Room’s smell, but there were no issues at all. That said, I felt the check-in process could be made a bit quicker. We were completely satisfied with everything—the view from the Room, the atmosphere, and how easy it was to use the bathroom area. Above all, every staff member was full of hospitality and truly wonderful. It made us feel reassured and happy. We also liked the Club Lounge’s pleasantly casual atmosphere—it wasn’t stiff or formal at all. We enjoyed drinks such as vodka freely. When we visit Osaka again, I’d like to make a Reservation for a Room with a north-facing view and stay here again.

I stayed here along the line for a concert in Takaishi City. The location was convenient, check-in was straightforward, and the room was spacious—overall a very comfortable stay. As a personal note… the bathtub felt a bit shallow. Also, my name was entered incorrectly at check-in, but the front desk staff were very pleasant, so it didn’t leave me with a bad impression. If I have the chance, I’d like to stay again and make use of the on-site Facilities as well.

I chose this Hotel for my trip to Osaka because of the spacious Room and convenient access. It was about a 5-minute walk from the station, and I was able to get there without getting lost. The Room was very spacious and clean, and I was happy that the bathroom and toilet were separate! There was also a washing machine and microwave in the Room, and the front desk had an ice machine and kitchen items available to borrow, so it felt like it would be comfortable even for a long stay. There were many restaurants nearby that stayed open late, which made it great for going out for food and drinks. The front desk staff were kind and courteous, and it’s a Hotel I’d like to stay at again if I have another chance to visit Osaka.

Located in the heart of Shinsekai, it was very convenient and I was very satisfied. I would have preferred a slightly larger toilet, but the value for money is excellent. I would like to stay again.

My mother in her 70s stayed here the night before visiting relatives. This was her third stay. There are many Hotels in Tennoji, so I suggested we try a different Hotel for a change, but she said, “Via Inn is the best! If there’s availability, I want to stay here!” The staff were friendly and welcoming, the Room was clean, breakfast was delicious, and it’s just a short walk to Tennoji Station. Security also felt solid, so I think it’s a Hotel where you can stay with peace of mind.

The Hotel is very clean, and the Room is comfortable. A welcome drink is available, and it exceeded expectations for the price. The only downside is that it's a bit of a walk from the station. However, passing through the famous shopping street makes it manageable even in bad weather. The station layout was confusing, and navigating with my smartphone was challenging at first. If you're heading to the Hotel late at night for the first time, it might be tricky. Now that I know my way around and enjoyed exploring the unique shopping street, I would love to stay here again!

I was a bit worried since it’s basically unmanned, but the email communication was courteous and thorough. The Room was clean and spacious, and the bathtub and shower were separate, so I could relax and enjoy a long bath. I think there were other guests based on the number of shoes at the entrance, but it was surprisingly quiet. There are slippers (sandals) to get from the entrance to the Room, but if you’re concerned about hygiene, you might want to bring disposable slippers. Thank you for your hospitality. I’d like to stay again.

Since we stayed on a Friday, it was very affordable, and the top-floor view was great—my elderly father was delighted. The Room was clean, and since we only needed a place to sleep, it was more than enough. Being in the city, we expected parking to be expensive, but it only cost 1,100 yen, which was a great deal. The front desk staff were very polite. However, because there were many international guests and check-in took time at reception, I think it would be helpful if Japanese guests had the option of self check-in.

We stayed here for sightseeing in Osaka. As it is a new Hotel, it was very clean, well located, and conveniently close to the station. The Room was also well cleaned, and the staff were excellent. The price was reasonable, and we are considering making this our regular place to stay. We will use it again on our next trip to Osaka.

I’ve stayed here many times. The rates are affordable, the Hotel is clean, and I can fully enjoy Spa World for two days, so I’m always grateful! It would be even more appreciated if the parking fee were not limited to a 24-hour period, but instead set as a flat rate (e.g., 1,000 yen) from the check-in day through the end of the check-out day.

The food and the staff’s service were excellent. The show was fun, too. I’d love to visit again! The Onsen was very relaxing as well. Thank you very much.

I think this building was renovated from a former studio apartment into a Hotel. The Room is spacious for the price. The bath is small, but the toilet is separate. Next time I stay in Tsuruhashi, I’d like to use it again.

A disability-friendly Facility with perfect barrier-free access. Automatic doors and a large elevator make it easy to use with a stroller. Direct access to the station, Takashimaya, and Panjo. The restaurant is open until 9:00 PM and the food is delicious. The front desk staff are also very kind. It’s such a wonderful Facility that I almost don’t want to tell anyone about it.