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The Hotel is very clean with thorough cleaning. I chose a Plan with breakfast included, and there were many of Nagoya's specialties, which were delicious and very satisfying. The entrance (at night) and the elevator require a card key to use, ensuring solid security. I would like

The Long Plan was extremely helpful and comfortable as I had a night bus ride the next day. The compact Room was well-equipped with all necessities, the welcome free drink time was extended, and each item at breakfast was delicious, making it a very pleasant Hotel stay. Aroun

The hot spring was also very nice. I was able to check the congestion status from the TV in the room and enjoyed it in a private state. It was convenient and helpful to be able to check the usage status of the laundry from the TV in the room. As for breakfast, although there w

I often use this service. I love the ladies' pillow, and I am grateful for the service of having it prepared when I check into the room (no matter which property I stay at across the whole country), and I am happy that the information is shared. I went for breakfast after 8 o'clo

(I could hear voices from the next room a little, but once I fell asleep after a few drinks, it didn’t bother me at all.) The bath that alternates between men and women by time slot was also clean and comfortable. If I have the chance, I would like to stay again. There is a

We stayed here again for a bowling tournament! It’s close to the bowling alley and has parking, and there are also a café and a pasta restaurant nearby, so we really like it. Also, since the room has tatami mats, it’s very relaxing. Last time we stayed, there was a retro hair d

The air conditioning unit is positioned in a way that may blow directly onto the bed, which could affect sleep quality. We apologize for the vending machine malfunction and will ensure access to cold beverages. Breakfast was served with excellent seasoning and was very delici

The best part was the DIY afternoon tea time offered in the lounge, which could be enjoyed with champagne. The locally sourced food and drinks provided in the other lounges were also very delicious, and the service from the staff was impeccable, making it a dream hotel stay.

I will definitely use it again next time. I want to complete staying in all the rooms on the Executive Floor. At the Executive Lounge, the staff's service is always excellent. There is a wide variety of drinks, plenty of food options, and everything tastes great—especially

However, thanks to their prompt and flexible response, they quickly prepared a comfortable room that met my preferences, allowing me to enjoy a memorable trip in Nagoya. The room I stayed in had a spacious bed and a large bathroom, making my stay very comfortable. In addition

Although it was a Room with just a shower booth, I had no issues as the public bath was almost like having it all to myself. I used it both at night and in the morning. The public bath also provided Snow Skin Essence amenities, allowing me to relax fully. Access to the stati

I am truly grateful for everyone's heartfelt hospitality. It was helpful that the bath and toilet were separate. The train was clearly visible from the room, and my son was delighted. We chose a plan with a train-shaped cake, and both the appearance and taste were wonderful,

The scent is completely different from locations like Ginza—relaxing, almost like New Caledonia's niaouli. The staff at the front desk were incredibly polite and attentive. Despite interacting with about five staff members, all of them displayed perfect manners and care, even tho

The bathroom with a separate washing area, unlike a unit bath, let us soak and relax without worrying about getting the surroundings wet, which was truly refreshing. Everything at breakfast was delicious, and we fully enjoyed Nagoya specialties. Since the Hotel is directly connec

I also visited Nagoya Castle for the first time in 50 years and was impressed. The hotel staff had wonderful smiles, and their service was pleasant. The view from the room was amazing, and the breakfast restaurant had a great view as well, and we enjoyed delicious melon.

There was also a toaster, so it’s great for anyone who wants to warm things up or toast them properly. Drinks were also plentiful: specialty coffee, tea, juice, milk—lots of options. Some staff members were from overseas as well, but everyone had a gentle demeanor and made my sta

While completing check-in procedures in the lounge accompanied by matcha tea hospitality, I was greeted personally by the General Manager and even had a commemorative photo taken—an unforgettable experience that heightened my excitement further. From my upgraded room, I enjoye