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I have stayed here multiple times, and everything is perfect—the calm atmosphere, the pleasant scent from the lobby, the professionalism and word choice of the staff, their customer-first mindset, and the comfort of the Room. The location is also excellent, right in front of Mar

The exquisitely delicious bird's nest superior soup, almond tea, luxurious rolled omelet breakfast enjoyed through room service, and the ultimate Eggs Benedict with original tea while admiring breathtaking views—all these moments at the Hotel were unforgettable bliss. Congratula

The room is clean and functional, and you can see the Tohoku Shinkansen tracks from the window. The front desk is on the 27th floor of Sapia Tower, and guest rooms are accessed via a dedicated elevator, providing excellent security. The staff are friendly and courteous, which lea

Above all, we were truly touched by the thoughtful care of all the staff. Thank you very much. We are sincerely grateful to have found such a wonderful place as Shangri-La Tokyo and met such wonderful staff. We hope to cherish this connection for years to come. Thank you again.

Thank you for your warm hospitality, including the surprise chocolates and the Room upgrade. From the entrance to the restaurant, I was impressed by the attentive service from all staff members. It is a lovely Hotel where history and modern comfort are beautifully balanced, and

The spacious and clean room allowed for a relaxing stay, making it comfortable both physically and mentally. Traveling with my child, we were delighted by the thoughtful celebration prepared for Children's Day, which added to the excellent hospitality. Looking forward to stayin

Tasteful touches could be felt everywhere, and it was a wonderful Hotel that made me want to take lots of photos. The Bulgari Bar was a spacious, relaxing place that made me feel like I was abroad. In the Room, they had kindly prepared fresh fruit for us, which helped soothe