노기자카역 × 고객 서비스 평가가 높은 호텔·료칸

With Hotel rates rising lately, I hadn’t had many chances to stay, but with my birthday coming up, I visited again for the first time in a while. These days, many Hotels seem busy with inbound travelers, and it’s often hard to receive Diamond member benefits. Here, even though the Hotel was nearly full, they still provided them, which made me very happy. The Room was just as before—very clean, with large windows and a great view. It felt like a unit in a luxury apartment building, and I was able to truly relax. The service was excellent and made me want to stay for as many nights as possible. I can’t visit often, but I hope to come again soon. Thank you very much.

I stay here every time I visit Tokyo. This time it was cold, so I borrowed a circulator fan. Thank you for your kindness and support. All the staff were very pleasant. Thank you again—I would love to stay here again.

Since there is no bath, I went to a public bath before checking in. It’s close to the station and has a laundry room. There’s also a convenience store nearby, and in the building next door there’s a sushi restaurant where you can enjoy reasonably priced sushi for lunch. I was happy to be able to choose and drink KEY COFFEE drip packs. I usually have trouble falling asleep at a Hotel, but I slept very well. The breakfast curry was incredibly delicious. I made another Reservation.

Stayed here to visit Akasaka ACT Theater. Simple and stylish, with an amenity bar; the location was great and it was very comfortable. Free coffee was available anytime, and we also enjoyed self-serve donuts as a snack.

This was my first time using Booking. I made a last-minute request to have champagne set up in the Room so I could enjoy it with someone special, and I truly appreciate your kind support. The Room was spacious, and both the bed and sofa had a comfortable firmness and cushioning, which helped me relax. Next time, I look forward to staying on a clear day and seeing Mt. Fuji.

My two daughters stayed here and were well taken care of. I heard that the staff communicated well with each other and provided excellent service. Thank you for making their stay comfortable.

I stayed here to celebrate my son’s birthday and mine. Even though I mistakenly made a Reservation for a twin room instead of a double, they kindly changed it for me. We also received celebratory chocolates, and as always, The Ritz makes me feel elegant every time I visit. The staff and the food were outstanding. I would like to come again next year. Thank you very much.

I made a Reservation for a single Room, but they upgraded me to a larger Room as a complimentary service (a twin Room). It was great that the coffee in the first-floor lobby was available 24 hours a day.

With the recent stretch of very hot days, I was glad to have a Room with a washer-dryer. The breakfast and simple gym services were also nice. It’s conveniently located near Gaien, and I’d like to stay here again.

I stayed here because there was a live event in Minami-Aoyama. When making the reservation, only smoking rooms were available instead of non-smoking ones, so I was initially concerned about the smell. However, it wasn't as bothersome as I had expected. The proximity to Akasaka Station was also very convenient. I would like to stay here again if I have another opportunity.

The Room was too dark and difficult to use, and it was disappointing that there was no information on how to use the parking lot. I think the front desk staff handled things well.

This was my first time using Livemax. The Room was clean, and I could use the refrigerator and microwave. I set the air conditioner to turn on at my planned return time, so it was cool when I got back, which was great! I would like to use it again if I have the chance. The breakfast bento box was also delicious.

The location is excellent, and the staff provided friendly service, making for a comfortable stay.

It was close to the station, and check-in was easy with the self-service machine. The Room was clean, which was great. I used the shower late at night, and it was nice that it didn’t make much noise—maybe because of how the bathtub is designed. One disappointment was that there’s a TV on the wall by the desk but no mirror. The unit bath is too dark for doing makeup, so I would have liked a mirror in a spot with natural light.