도라노몬역 × 일품요리를 즐길 수 있는 숙소식사의 평가가 높은 호텔·료칸

This was my first stay since the COVID-19 pandemic. They upgraded our Room, and the service had improved wonderfully as well. I stay on the club floor every time, and I could feel the staff’s thoughtfulness in every detail, making my time comfortable both in the lounge and in the Room. The lounge food was delicious, and the Chinese cuisine at Hoshigaoka was also excellent. The Chinese tea in particular was outstanding—I wanted to buy some to take home, but it wasn’t available for sale, which was disappointing. I would like to stay again for next year’s vacation. Thank you very much for your hospitality.

This time, I stayed in a Heritage balcony Room. I wondered if it might be too hot this season, but the evening breeze was pleasant, and I was able to relax with drinks from room service. For dinner, I dined at Toh-Ka-Lin, and the next morning I had breakfast at Nouvelle Epoque. Everything—from delicious dining to the gym, spa, and pool—was available within the Hotel, so I could truly unwind and enjoy a genuinely luxurious stay. The entire property was clean and quiet throughout, and the staff’s hospitality struck the perfect balance: not too close or too distant, yet always attentive with thoughtful care. An unexpected issue came up during my stay, but even then the Hotel team responded with kindness and meticulous consideration. It reminded me once again of how exceptional Japanese Hotels are—especially Okura. I would love to visit again.

Once again, we had a wonderful time and were able to relax. We enjoyed the beautiful night view from the Aqua Lounge, and lunch at Rendez-Vous was also delicious. As always, all of the staff were very kind and friendly, and every time my mother and I say, “That’s the Imperial Hotel.” Ever since we held our wedding here 35 years ago, it has been our favorite Hotel. We will visit again.

Although it is one of Tokyo’s long-established Hotels, I did not feel any aging or deterioration in the Room at all, unlike what some other Reviews mentioned. Everything was very clean. We stayed as a family of three, and the extra bed was also comfortable and well made. From the bathroom, we could relax while enjoying an exclusive view of Tokyo through a large open window. The club lounge offerings were excellent. We went from tea time, and the shrimp avocado roll and roast beef sandwich were outstanding. I was also delighted to find Laurent-Perrier champagne available. The selections during evening time and morning time were both wonderful—I ended up having champagne in the morning as well. Above all, I truly appreciate the superb service from the lounge staff, which made our time there so pleasant. That said, when some items ran out, it took a while for them to be replenished; I thought it couldn’t really be helped and it didn’t disappoint me. As a Diamond member, we had a 1:00 p.m. checkout, so we were able to take our time and relax. I would definitely like to stay again, and next time I’d like to plan a Multiple Night Stay.

There is no bathtub, but the massage chair and rain shower were very relaxing. The area is convenient, with many commercial facilities nearby and the station within easy reach.

Thank you very much for such a comfortable stay. The Room was extremely user-friendly, and I was especially impressed by the spacious sofa set along the window. Being able to relax while taking in the Tokyo view and enjoy a drink meant there was a comfortable place to spend time besides the bed, which made staying in the Room itself truly enjoyable. It felt less like being in a Hotel Room and more like spending time in a living room. Combined with the view from the high floor, it was a wonderfully cozy space. The bed was also generously sized and very comfortable, allowing me to rest well until morning. What left the strongest impression this time was the Club InterContinental Lounge. It offered unusually generous spacing between seats for a Hotel in central Tokyo, so I could spend time there in complete calm. Cocktail hour was excellent as well—not simply about offering more food, but thoughtfully designed so guests can enjoy an unhurried evening with a cold tapas buffet, made-to-order hot tapas, champagne, and cocktails. In particular, I appreciated that cocktails were properly prepared and delivered to my seat; that original cocktails such as the Saketini were available; and that when my glass of Moët & Chandon started running low, staff kindly asked “Shall I bring you another?” before I even needed to request it. When people talk about lounges they often focus on the variety of food and drinks, but what I found most appealing here was how attentively the staff looked after guests while maintaining such a relaxed atmosphere. Also, although all key Facilities—such as the pool, restaurants, and lounge—were available within the property, each area felt comfortably spacious. Even spending an entire day inside the Hotel never felt cramped. After using the pool we also ordered French onion gratin soup in our Room; it warmed us up perfectly after getting chilled from swimming, and we were grateful to be able to use our Hotel credit as well. We were also able to enjoy breakfast at leisure until later hours in the club lounge. In addition to both Japanese breakfast options and buffet selections, we unexpectedly received one of the chef’s signature dishes—it was delicious and became a wonderful memory. Having everything we need readily available—and being able to use it freely at our own pace—is what makes this Hotel so appealing. This stay has made it one of those Hotels I would happily return to again whenever timing works out. Thank you very much to all of your staff.

It was clean, pleasant, and comfortable. All the staff provided very courteous service. However, there was one issue: the cleaning was not thorough, and I found some hair left behind, so I rated the Room a 3. The location is also great, and I would like to stay here again.

It was very efficient and nice overall. The only issue was that I couldn’t figure out how to operate the air conditioner at first, but I eventually found the controls on the bed’s headboard. The large public bath was great.

"Hotel Toranomon Hills" Above all, the location is outstanding. The view from the Room is truly “Toranomon.” Just looking out over the cluster of high-rise buildings somehow lifts your spirits. Another personal favorite was the lounge on the 11th floor. There are light cakes and drinks, it never feels too crowded, and it’s wonderfully quiet. It’s perfect for relaxing at your own pace, or opening up a laptop and getting some work done. Having a calm place like this inside the Hotel is a real treat. Breakfast also offers a wide variety of options, making it easy to enjoy a satisfying start to the day. Most memorable of all was the staff’s hospitality. As this stay was for my birthday, I had made a few requests in advance, and an experienced concierge handled everything with impressive ease. Even without detailed explanations, they understood what I meant and took action accordingly. Luxury Hotels matter for their Facilities and views, of course—but in the end, it really comes down to people. The Room, the view, the lounge, breakfast, and above all the staff. Rather than one standout feature, everything is consistently excellent across the board. A place you can choose with confidence for an important occasion. I’d love to stay again—truly.

The Room was lovely, and the view was spectacular. I prefer a clean, uncluttered Room, so this is the best Hotel I have stayed at so far. If I had to mention one thing, as others have noted, the shower water pressure was a bit weak, which was slightly disappointing; otherwise, it is an excellent Hotel with nothing to complain about. I would love to stay again.