도라노몬역 × 만족도 평가가 높은 호텔·료칸

Once again, we had a wonderful time and were able to relax. We enjoyed the beautiful night view from the Aqua Lounge, and lunch at Rendez-Vous was also delicious. As always, all of the staff were very kind and friendly, and every time my mother and I say, “That’s the Imperial Hotel.” Ever since we held our wedding here 35 years ago, it has been our favorite Hotel. We will visit again.

I always stay here to enjoy an extraordinary and special time away from everyday life. The cocktail-time dishes, carefully prepared right in front of us by the dedicated Club Lounge chef, are of outstanding quality and impress me every time. Also, on the second day, the executive chef came around to greet guests, and I was honored to meet them. All of the lounge staff always provide warm, personal service with a smile. Even after checkout, they kindly saw me off until I got into my taxi. Once again, I was truly soothed by the delicious food and exceptional hospitality. I am deeply grateful to all of the staff. I look forward to seeing you again.

This time, I stayed in a Heritage balcony Room. I wondered if it might be too hot this season, but the evening breeze was pleasant, and I was able to relax with drinks from room service. For dinner, I dined at Toh-Ka-Lin, and the next morning I had breakfast at Nouvelle Epoque. Everything—from delicious dining to the gym, spa, and pool—was available within the Hotel, so I could truly unwind and enjoy a genuinely luxurious stay. The entire property was clean and quiet throughout, and the staff’s hospitality struck the perfect balance: not too close or too distant, yet always attentive with thoughtful care. An unexpected issue came up during my stay, but even then the Hotel team responded with kindness and meticulous consideration. It reminded me once again of how exceptional Japanese Hotels are—especially Okura. I would love to visit again.

I was very satisfied with this excellent Hotel. The morning curry and risotto, as well as the late-night noodles, were outstanding. I also enjoyed free soft drinks and alcohol. The amenities were well stocked, and they stored my luggage free of charge until the end of the checkout day. The staff were very helpful—they even looked for a place where I could get my broken watch strap replaced, which was a huge help. Thank you very much.

Although it is one of Tokyo’s long-established Hotels, I did not feel any aging or deterioration in the Room at all, unlike what some other Reviews mentioned. Everything was very clean. We stayed as a family of three, and the extra bed was also comfortable and well made. From the bathroom, we could relax while enjoying an exclusive view of Tokyo through a large open window. The club lounge offerings were excellent. We went from tea time, and the shrimp avocado roll and roast beef sandwich were outstanding. I was also delighted to find Laurent-Perrier champagne available. The selections during evening time and morning time were both wonderful—I ended up having champagne in the morning as well. Above all, I truly appreciate the superb service from the lounge staff, which made our time there so pleasant. That said, when some items ran out, it took a while for them to be replenished; I thought it couldn’t really be helped and it didn’t disappoint me. As a Diamond member, we had a 1:00 p.m. checkout, so we were able to take our time and relax. I would definitely like to stay again, and next time I’d like to plan a Multiple Night Stay.

I always stay here. I’m glad the rates have become more reasonable than they were for a while. The Room is also clean after the renovation, and I’m very satisfied. I look forward to staying again.

It was very efficient and nice overall. The only issue was that I couldn’t figure out how to operate the air conditioner at first, but I eventually found the controls on the bed’s headboard. The large public bath was great.

There is no bathtub, but the massage chair and rain shower were very relaxing. The area is convenient, with many commercial facilities nearby and the station within easy reach.

I stayed here to celebrate a friend’s birthday. When making the Reservation, I wrote, “It’s their birthday, so please take care of us,” which was probably a rather unclear request. Even so, thank you very much for preparing a wonderful Room with a beautiful view of Tokyo Tower. When we entered the Room, there was also red wine and a “Happy Birthday” plate waiting for us. I was truly moved by the unexpected surprise. Thanks to your thoughtful hospitality, it became the best birthday for both my friend and me. We were able to spend an unforgettable time filled with happy memories, and I sincerely appreciate it. The Room was very clean and comfortable, and the restaurant had a wonderful atmosphere as well. We felt at ease throughout our stay. I’m truly glad we chose your Accommodation for such an important day. I would love to visit again. Thank you very much for such a wonderful time.

Thank you for hosting us for one night. Thank you very much for kindly moving us to a Room with a washing machine. In summer, having a washing machine in the Room is essential. The Room was clean, and amenities such as cleansing oil and toner were provided, so we had a comfortable stay. We would love to stay again in a Room with a washing machine.

The Room was very comfortable and easy to use. The location was convenient, and I was able to spend fulfilling days there—more satisfying than I expected. I stayed for four nights and needed help with various things, but all the staff were always smiling and courteous, which made my stay very pleasant. Breakfast offered a wide variety and was enjoyable. I was also interested in dinner, but unfortunately couldn’t try it this time due to my schedule. The bathroom was spacious and it was nice to have a TV as well. I would like to stay here again when visiting Tokyo. I would be happy if the amenities in the suite could be improved a bit more. Also, surprisingly, I didn’t see any Japanese guests.

It was clean, pleasant, and comfortable. All the staff provided very courteous service. However, there was one issue: the cleaning was not thorough, and I found some hair left behind, so I rated the Room a 3. The location is also great, and I would like to stay here again.

The front desk staff were very kind! It was also heartwarming to find a handwritten message in the Room and a little duck in the bath. It said the duck could be taken home, so I brought it back and have it on display at home.

It was my first time staying here again in a while. As always, both the Hotel and the Room were kept very clean, and I had a comfortable stay. The staff member who came for turndown service was cheerful and friendly, and handled everything efficiently, which made me happy. Everyone in the lounge and restaurant was also very courteous, so even though it had been some time since my last visit, I felt very comfortable throughout my stay. Thank you very much. I would definitely like to stay again.

Access from the underground parking garage is also very convenient. The Room was spacious and comfortable with a great atmosphere, and the large windows let us fully enjoy the night view. Above all, we are truly grateful for the thoughtful care shown by the staff. We were pleasantly surprised at the restaurant, and our hearts were filled with both amazement and gratitude. Thank you very much. We highly recommend staying here for a special anniversary as well!

I used to stay at Mercure quite often overseas, but since I travel less these days, this was my first stay in a while. The location is very convenient—just a short walk from Shimbashi Station and Uchisaiwaicho Subway Station. I believe it was originally an office building, later converted into an annex of a neighboring Hotel, and then rebranded as Mercure. Since the property is scheduled to close soon for renovations, I was grateful to be able to stay at a very reasonable rate. Perhaps because of the location and the brand, most guests were international, and many of the front desk staff were as well (they assisted me in flawless Japanese). With an interior design inspired by a “theater,” the whole place feels even more international. The Room design was also quite bold. There is a couch-like platform near the window where you can lie down and watch trains passing by (Shinkansen, Tokaido Line, Keihin-Tohoku Line, etc.). However, getting up onto it takes some effort, and opinions may differ on how practical it really is. Aside from the décor and these design choices, it felt like a slightly upscale Business Hotel. I’m looking forward to seeing what concept it will adopt after the renovation.

The title may be a bit over the top, but this is my absolute favorite place—one that needs no introduction. Because of 1899, I can truly rest and then return to everyday life feeling ready to do my best again. This time, I enjoyed matcha every day and felt peacefully fulfilled. I’m also always excited that the breakfast selection has grown even more. It warmed my heart to know the front desk staff remembered me—I was truly happy. Thank you very much. I’m looking forward to the Autumn Rest Plan. I’ll be back again, and I appreciate your continued support.

This was my second stay! Everyone at the Hotel was very kind. The location is great, and it’s a Hotel I’d love to stay at again! The little bath duck was also adorable and made me happy!

I stayed here for business. The property and the Room were clean, and I was able to relax.

This new capsule hotel in Shinbashi felt brand-new inside—everything was spotless, clean, and very comfortable!!