시모마루코역 × 웰컴 라운지에서 쉴 수 있는 숙소식사의 평가가 높은 호텔·료칸

I stayed at this hotel to visit the Pokémon Observatory ~Sagamihara City Museum~. Although I was initially confused about access from Musashi-Kosugi, it became easy to travel back and forth afterward. The natural onsen, which is one of my key points when choosing accommodation, was great, and the selection of pillows was also nice. Breakfast was delicious! Since it was an unmanned reception system, I deducted one star as I couldn't evaluate that aspect (though I didn't feel any inconvenience). I would like to stay here again if given the chance (I really liked the town of Musashi-Kosugi).

I have stayed with the Hotel Mets brand several times, but this was my first time in Omori. Thanks to your efforts to accommodate my Room assignment request as much as possible before check-in, I had a comfortable stay. The front desk staff also kindly supported me during the check-in process, so everything went smoothly without any major issues. The Room cleanliness and Facilities were what I have come to expect from Mets, and overall I was satisfied. In particular, I needed to use the internet in my Room for an online interview this time, and it worked without any problems. However, I felt the carpet design in the guest Room was a bit busy, and I would have preferred calmer colors and a simpler design. For foreign tourists like me, the Omori area feels a little far out, but since I was satisfied overall, I would consider staying here first if I have another chance to visit Tokyo.

I could tell there were thoughtful touches throughout, with comfort and convenience well considered. What impressed me most was the breakfast—especially the spice curry and croissants. They were delicious. The second best part was the smiles of the front desk team and staff. I had a very comfortable stay. Thank you very much.

We chose the residence-type option to find a Room with flooring where our family member with limited mobility could stay barefoot, and it was very comfortable. It was helpful to have a microwave, refrigerator, and tableware for a stay of several days, and the bed was also very comfortable. We were satisfied with the kind support for our inquiries, including installing the bed guard we requested in advance.

The building was new, spotless, and very clean. The Room was well cleaned, and daily housekeeping was done properly. The pajamas provided were comfortable and felt luxurious. The coffee machine and ice were available at any time, and we could also have matcha latte and cocoa; with ice, we could make an iced latte. Coming back to the Hotel on a hot day and having a cold drink right away was the best. It was great to be able to eat breakfast in the Room, which really helped when traveling with children. I thought we might be able to try Omori nori seaweed, but it wasn’t included at breakfast. Overall, I was very satisfied considering the price and location.

The refrigerator doesn’t come with an ice tray, but we were able to get ice, so it wasn’t a problem. The towels feel great on the skin, and the tissues are soft, which made me happy every time I used them. The bathroom is also stress-free because the shower curtain is very easy to use. The only thing I’d like improved is that the shower head tends to move on its own. All of the staff provided very polite service. It would be better to ensure that the order of guests waiting for check-in does not change, as guests may be waiting for various reasons.

I stayed for business. The Hotel is conveniently located near the station, making it very accessible. The evening oden snack service was thoughtful and much appreciated.