이케가미역 × 웰컴 라운지에서 쉴 수 있는 숙소만족도 평가가 높은 호텔·료칸

We chose the residence-type option to find a Room with flooring where our family member with limited mobility could stay barefoot, and it was very comfortable. It was helpful to have a microwave, refrigerator, and tableware for a stay of several days, and the bed was also very comfortable. We were satisfied with the kind support for our inquiries, including installing the bed guard we requested in advance.

I have stayed with the Hotel Mets brand several times, but this was my first time in Omori. Thanks to your efforts to accommodate my Room assignment request as much as possible before check-in, I had a comfortable stay. The front desk staff also kindly supported me during the check-in process, so everything went smoothly without any major issues. The Room cleanliness and Facilities were what I have come to expect from Mets, and overall I was satisfied. In particular, I needed to use the internet in my Room for an online interview this time, and it worked without any problems. However, I felt the carpet design in the guest Room was a bit busy, and I would have preferred calmer colors and a simpler design. For foreign tourists like me, the Omori area feels a little far out, but since I was satisfied overall, I would consider staying here first if I have another chance to visit Tokyo.

We kept saying to each other, “This place is really nice,” again and again—about the café space, amenities, the compact yet very user-friendly Room, and how good the breakfast tasted. There were so many thoughtful touches too, like a charger set, a foldable table, and an extra-large luggage rack—we loved it. Access to Haneda Airport is excellent as well.

The refrigerator doesn’t come with an ice tray, but we were able to get ice, so it wasn’t a problem. The towels feel great on the skin, and the tissues are soft, which made me happy every time I used them. The bathroom is also stress-free because the shower curtain is very easy to use. The only thing I’d like improved is that the shower head tends to move on its own. All of the staff provided very polite service. It would be better to ensure that the order of guests waiting for check-in does not change, as guests may be waiting for various reasons.

I could tell there were thoughtful touches throughout, with comfort and convenience well considered. What impressed me most was the breakfast—especially the spice curry and croissants. They were delicious. The second best part was the smiles of the front desk team and staff. I had a very comfortable stay. Thank you very much.