호타루다역 × 웰컴 라운지에서 쉴 수 있는 숙소만족도 평가가 높은 호텔·료칸

The Room, room service, meals, and Onsen were all truly wonderful—we were completely satisfied with our stay! Thank you very much to all the staff. The pajama fabric was soft and very comfortable to wear, so I bought a set as a souvenir. I’d love to come back again as a treat for myself.

Although we only stayed for just under six hours on a day trip this time, it was a soothing space where we could relax and feel refreshed after a long time. The full-course kaiseki dinner was beautifully presented with a seasonal touch and was absolutely delicious. Next time, we would definitely like to return for an overnight stay.

My spouse and I stayed for one night and two days. We love traveling and usually stay at luxury hotels, and this Hotel was truly wonderful! We stayed in the Deluxe A type. The Room was very spacious and spotless. All minibar items (snacks, coffee, drinks in the refrigerator, etc.) were complimentary, and everything felt carefully selected with no compromises—really enjoyable. The best part was the in-room Onsen with an open view! Since our Room was on the first floor, there were no tall fences or glass panels, so all we could see was the forest scenery—it felt incredibly open. It was one of the best open-air bath experiences we’ve ever had. All staff members were kind and attentive, without the forced politeness or stiffness that can be common at Hotels. Thanks to that, we felt comfortable throughout our stay. We also used the private bath, which was great as well. It could be used contactlessly with a dedicated card key, cold water was prepared in the refrigerator, and there were coffee milk drinks and ice cream placed along the hallway—thoughtful services clearly designed with guests in mind. This time we made a Reservation for the shabu-shabu Plan, and we were surprised by how much food there was. We assumed it would be a simple course with a small appetizer plus shabu-shabu, but it turned out to be more like a full standard course meal with shabu-shabu served as the main. It felt like more than double a typical course portion size, so I recommend arriving very hungry. Breakfast—both Japanese-style and Western-style—was delicious, with plenty of variety and satisfying portions. One regret is that both dinner and breakfast were served in an inner private dining room, so we couldn’t enjoy any views while eating. Out of three parties who arrived around the same time as us, two were seated by windows while only we were guided to an inner private room—that was a bit disappointing. I understand window seats are limited so it may not be avoidable; still, if we have another chance next time I’d love to dine by the window. Overall, it was an amazing two days enjoying exceptional service and our in-room Onsen. We would definitely love to return!

Walking from Hakone-Yumoto Station while browsing for souvenirs, then passing through the main street lined with shops, it was also a delight to reach the Accommodation while being soothed by the lush riverside scenery. The all-you-can-drink service during our stay was also great, with a wide selection including draft beer and sparkling wine. For dinner, we chose the seafood shabu-shabu Plan, and it came not only with several kinds of fish but also scallops and crab; there were plenty of vegetables as well, and everything was delicious. The other dishes were served in small portions so we could enjoy a variety of items, and they looked beautiful too—we enjoyed them very much. Breakfast was also colorful and wholesome, with steamed vegetables, grilled fish, rice accompaniments, and more—delicious food that felt gentle on the body. Neither meal felt lacking at all, but it also wasn’t so much that we couldn’t finish—just the right level of fullness. The Room was clean, comfortable, and easy to relax in. The view from the Room was green and pleasant as well, though artificial fencing made it slightly disappointing. The Onsen was comfortable in temperature and very relaxing in both the large public bath and the private bath. The ice pops after bathing were also a welcome service. All of the staff had wonderful smiles and were kind throughout our stay, making us feel very comfortable. We would love to stay again. Thank you very much.

I stay in Hakone every year. This Hotel was relatively affordable among those in Hakone with private open-air baths in the guest rooms, so I made a Reservation without expecting too much. But the service was exceptionally attentive, the Room was spotless, and the Facilities were extremely well maintained... In short, it exceeded all expectations. The staff struck the perfect balance—warm and respectful—which made my stay truly comfortable. I’m sincerely grateful. Thank you very much.

The Room had a private Onsen with an amazing view, and being able to soak in it again and again was truly soothing. My wife and I also had a wonderful time together. Thank you very much for your courteous, kind service, including the teppanyaki dishes we ordered additionally. Reservations are rarely available, but if possible, we would love to stay at this Accommodation again.

I stayed with my two sons, aged 19 and 17. The seafood bowl at breakfast was outstanding. In the evening, we enjoyed bowling and photo booths like when the kids were little. The Room was clean and wonderful. Perhaps because the large public bath uses natural Onsen water, it felt a bit slippery.

We chose the Surprise Plan for a celebration, and the communication was very courteous. The Room and open-air bath were spacious, relaxing, and very clean. We were also happy to have plenty of free drinks. We chose the wagyu course, and everything was delicious. The staff were friendly, and we enjoyed chatting with them as well. Being able to adjust the open-air bath ourselves meant we could always soak at just the right temperature, which was a great feature. Breakfast was also excellent. We felt refreshed in both body and mind, the surprise was a success, and we’re truly glad we chose this place. We’d love to stay in one of the other Rooms too!

Twice a year, our family treats ourselves to a slightly luxurious trip. This time it was just the two of us, and considering the location and the Room, the price felt surprisingly reasonable—so I was a bit worried. Still, we decided to stay at Kajikaso because of its great location near the shopping street.\n\nUntil we arrived by car and were waiting to check in at the Hotel, I honestly thought we might have made the wrong choice. But after check-in, everything changed: a spacious, bright Room; a garden open-air bath with perfectly heated water flowing continuously; very comfortable beds; and even two TVs. The large public bath was impressive—big enough to swim in—and the temperature was just right.\n\nDinner was excellent, especially the appetizers and sashimi. Drinks ordered via tablet were delivered quickly, and chatting with the staff was truly soothing. We also enjoyed the karaoke room and breakfast—everything was wonderful.\n\nMy husband especially loved the complimentary beer server in our Room.\n\nThank you very much for taking such great care of us!

If possible, I’d rather not let too many people know about this incredibly great-value Accommodation. The food is delicious, and the staff are wonderful. This was my first stay in summer, and the pool was neither overcrowded nor too quiet—everything felt perfectly comfortable, so I could truly relax and enjoy it.

A cozy, family-run Onsen Accommodation with a warm atmosphere and a nostalgic Showa-era charm. The meals were outstanding, and the open-air bath was more than satisfying. The proprietress’s tea room next to the entrance was a relaxing space.

It was a family trip where relatives who usually live far away got together for the first time in several years (including seniors and a toddler). All the staff were kind and courteous. The meals were delicious and more than enough in quantity (we had a late lunch, so we were too full and sorry we left quite a lot). The view from the bath was lovely as well—right by the river, with a great atmosphere. We stayed in one Room with six people, but it was spacious enough for our toddler to run around, and the view from the window was amazing (river side). We were very satisfied.

We had a wonderful time in the beautiful garden and Room. My daughter was also very happy. Thank you very much. We would love to visit again.

Two 350ml cans of craft beer and a frozen pizza made with carefully selected ingredients from "Moriyama Napoli" were provided. The black beer, chosen by the staff, was refreshing, easy to drink, and delicious. The pizza was so tasty that it didn’t feel like it was frozen.

It was a very beautiful place, the food was delicious, and we had a very comfortable stay. If we had known earlier that the number of private baths differs between the lobby building and the Accommodation building, we could have enjoyed it even more.