니시에이후쿠역 × 고객 서비스 평가가 높은 호텔·료칸

I’ve been staying here for years, so I always feel at ease. It’s close to the station, and there are plenty of supermarkets, convenience stores, and reasonably priced places to eat nearby. It’s also fun to take a walk around town.

It was my first time staying in a capsule, but I was pleasantly surprised by how solid the service was. The place was very clean, and the other guests were well-mannered, so I had a comfortable stay. Being able to eat rice, miso soup, curry, and more for free is a great value. This is an Accommodation I’d like to stay at again.

Although I live outside the area, my son lives in Koenji, and this was my second stay. The Room was thoroughly cleaned, spotless, and very comfortable. Above all, the staff were kind and welcoming, and I truly appreciated their heartfelt service. Thank you very much for your hospitality. I have already made a Reservation for November as well, and I look forward to staying with you again.

The staff were very helpful, and I felt comfortable staying here.

It’s just a short walk from the station, and there are plenty of places to eat nearby, so I always stay here. The Room is clean, it’s quiet with no noise from next door, and I can relax well. The front desk staff and the breakfast staff are always friendly and pleasant.

It was a quiet, relaxing, and stylish Accommodation. From the Setagaya-Daita ticket gate, the lush green path felt like arriving at a sightseeing spot you wouldn’t expect to find in the city center—it was wonderful. The late-night ochazuke and breakfast were both delicious, the Room was spotless, and I slept soundly—an amazing staycation. I worried the bath might be crowded if there were day-use guests, but it wasn’t at all; both at night and in the morning I had it all to myself, which was great. It was very clean as well. There is no cleansing oil or face wash in the bath area, so be sure to bring your own from your Room. I couldn’t make it to the tea lounge or bar because I was already full, but everything looked delicious. My child happened to be quiet so it was fine, but since this is a calm Accommodation, energetic kids might stand out. I didn’t see many families with children. Also, there are shoji screens in the Room, so if you have a child who might tear them you may feel on edge during your stay. At meals they provided a child’s chair and cutlery for us, which was extremely helpful. Going far for an Onsen can be tough, but here you can relax and enjoy an Onsen and great food with satisfaction comparable to an Onsen resort—right in central Tokyo—so I highly recommend it!

I stayed for five nights as part of a movie promotion. It’s close to the station, so I made a Reservation right away. Although it was a complicated Reservation with the number of guests changing depending on the day, you suggested arrangements so I could move between Rooms smoothly, and I had a very comfortable stay. Thank you very much.

Thank you for your hospitality. I made a Reservation because I couldn’t rest right away after moving. The Room was spacious and comfortable, and having a washing machine was fantastic. I was able to relax in the roomy bathroom where I could stretch out, and then sleep soundly. For breakfast, the two of us tried both the Japanese-style and Western-style options, and everything was delicious. Thank you very much. I’d love to stay again!

There was no noise from neighboring rooms, and I had a comfortable stay. The bed and pillows were very comfortable, and I slept well. The large TV was also a great feature, and I was glad I could watch YouTube. It would be even better if makeup remover were provided among the amenities.

This was my first stay at the accommodation, and the front desk staff provided excellent service. The hotel does not have an elevator, so you need to climb stairs to reach the front desk or entrance. I had a large suitcase with me, and during checkout, a male foreign staff member at the front desk kindly carried my suitcase down to the ground floor. I was very grateful for his help and touched by his kindness. There is a convenience store next to the hotel and a supermarket along with various shops right in front of it, which made my stay enjoyable without getting bored. I would like to use this accommodation again if I have another opportunity. Thank you very much for your hospitality!

Although I arrived later than my scheduled check-in time, the staff were very courteous. The Facility was clean, and most amenities were provided. Since I had a leg injury and could not climb the ladder, they kindly accommodated my request to sleep on the lower bunk, which I truly appreciated. The air conditioning felt a bit too strong at night. I also think the lighting could be a little brighter. I would like to stay again.

I stayed with a friend as two guests. The Hotel lobby was fully open and felt like a wonderful space where many people gathered. We also enjoyed it with coffee in hand, sitting on the benches outside. The Room was simple, and the mattress had just the right firmness for me, so I slept well. The service that lets you listen to records in each Room was unique, and we were able to enjoy some records we’d been curious about.

This was my first time staying here. The female staff at the front desk was very kind and helpful. The check-in and check-out procedures were simple and smooth. I stayed alone, but the Room was very spacious and clean. If I have another chance to visit Tokyo, I would love to stay here again.

It was great. Everything was well equipped, and I was especially happy that there was a washing machine. The supplies and detergent were provided too, which really helped since I was drenched in sweat. It was so much better than a Hotel.

I stayed with one owner and a small dog. The semi-basement cafe offers breakfast and lunch, is pet-friendly, and allowed me to relax with my dog the next morning. There are stairs up to the Room on the second floor, but the staff helped carry my luggage. The design and construction are very stylish, everything was spotless, and I was extremely satisfied with the Room. The size was just right for a single stay, and there was also space by the entrance to easily place a large suitcase or a pet stroller, so it felt spacious. A pet crate and all necessary supplies were provided, so I had no issues at all. Luggage storage before check-in is also available at the first-floor cafe. There are conveyor-belt sushi restaurants and family restaurants nearby, so finding dinner is easy. Since the Room has a kitchen and washing machine, it’s also suitable for a Multiple Night Stay. I highly recommend this Hotel—there’s nowhere else in central Tokyo where you can stay this cheaply. I plan to stay again.

The front desk staff were courteous, and the Room had everything I needed. I stayed for three nights, and it was a big help to be able to secure a Room even with a last-minute Reservation. Hatagaya Station and Sasazuka Station are within walking distance.

We were upgraded and given a Room on the top floor. The Room was spacious with a double bed, and although we weren’t expecting much of a view, we could see high-rise buildings from the window, which created a nice atmosphere and made it easy to relax. About 90% of the guests were international, and the friendly, pleasant staff were also mostly from overseas. It felt like being in another country. Perhaps because our expectations were too high, breakfast didn’t quite meet them—while the bread was delicious, we wished there had been a few more Japanese-style options. Overall, it was great to enjoy an international vibe.

It was my first time using it. The room had an auto-lock system, so even as a woman, I felt safe staying there! I was looking for a place just to sleep, and the amenities were sufficient and the inside was clean, so I was satisfied with staying at this price! With No Meals Included, I received 600 PayPay points and could stay for 5400 yen. I definitely want to use it again!!