와타세역 (군마현) × 고객 서비스 평가가 높은 호텔·료칸

My late wife used to stay here often, so I stayed for one night this time while attending her memorial service. I stayed in Room 212. The air conditioning cooled well, but the operating noise was loud. Also, the remote control for the room lights did not work, and there were some lights that would not turn on even when using the switch. I recommend that these be inspected and repaired.

I stayed here again following last year. From check-in, the staff welcomed me with friendly, familiar service. I accidentally left my music player behind the bedding, but they called me and kindly arranged to send it back. Thank you very much.

From the nearest station, cross the children’s park and you’ll arrive without getting lost. I was excited to try the local ramen at the shop right in front, but it was closed for a regular day off. Stopped by on the way to Flower Park—drawn in by the high ratings—and it was well worth the detour. Everything was excellent; a rare find for such a quiet area.

This is a repeat stay. Every year, avoiding the Obon season, I travel to Moka City to visit family graves, then stop by here on the way back to Kanagawa. This Hotel is calming and relaxing, with soothing views of Bannaji Temple. It’s quiet, and although breakfast doesn’t have a huge variety of side dishes, it’s delicious and satisfying. I will stay again next year. Thank you in advance.

This was my first time staying at the R9 Hotel. As it is the largest Room, it has a prefab-like exterior rather than a container. Up to four guests can stay, but there are only two double beds, which feels like too few beds for the size of the Room. The toilet is right next to the dining table, so I was concerned about odors. The sink is set up for light cooking, but it would have been nice to have tableware such as glass cups. When you open the entrance door, you’re right at the parking lot, which makes loading and unloading luggage easy, but the inside of the Room is fully visible, so it would have been better to have a partition. I was happy that we could get a free frozen bento meal. I’d like to stay again.

The Room was small, but it was very good. The breakfast was also delicious.

This was my first time using it. I have used nearby chain Hotels several times, but I chose this one because it is closer to my destination. It was very good. Above all, the response of the front desk staff was excellent. Also, I enjoyed both dinner and breakfast as they were delicious. If there is an opportunity, I would like to use it again.

I was impressed by the view from the 10th-floor room—seeing the familiar scenery around Ota Station I always use felt completely different. The self-serve coffee available from 6:30 a.m. was much appreciated. I checked in at 10:00 p.m. and it was a short stay, but I was able to relax comfortably. Thank you very much. (I rated it 3 stars because I did not use the Onsen.)

I stayed here the night before my trip. I had to work early the next morning, so it was very helpful.

It’s close enough for a day trip, so I’d never stayed in this area before, but this time I did. For this price, having breakfast included and five baths is beyond amazing. I didn’t expect much from the breakfast given the price (sorry), but it’s outstanding value for money. The staff’s guidance and hospitality were also excellent. I hesitate to leave a Review because it might make Reservations harder to get, but next time I’d like to try the evening restaurant too (it was closed on its regular day off). There are several Sano ramen shops nearby, so you can enjoy a ramen-hopping tour as well.

I think the Facility and cleanliness are good. However, I arrived before check-in time, so I spoke to the front desk and waited seated nearby until the scheduled time. Even when it was time, no one called out to me. The staff were chatting among themselves the whole time. There was also no explanation that towels for the public bath were provided in the Room. If they are going to give a lifeless, monotone explanation, then a self check-in machine would be fine. They should learn from front desk staff at other Hotel properties. Other than the front desk staff, there were no issues.

The front desk staff were polite, kind, and provided clear explanations. We were offered American coffee at check-in and check-out, and it was refreshing and delicious. The Room was also very clean. I would like to stay here again when I visit Ashikaga.

I stayed in a double room. It was quiet, clean, and very comfortable. Since the railway tracks are nearby, you may feel a slight vibration when trains pass, but it wasn’t bothersome. Amenities do not include makeup remover or skincare products, so women should be sure to bring their own.

I found this place while looking for somewhere to spend New Year's with my dog. The entire facility was clean and comfortable. There were plenty of amenities for dogs, and the spacious dog run allowed my dog to run around happily! The BBQ offered a wide variety of meats, which was very satisfying! There was also a campfire event where we could enjoy marshmallows. Roasting marshmallows over the fire made them taste exceptional. Since it’s a villa, we could enjoy a private space and had a wonderful New Year's experience!

As the facility includes an Onsen, I was able to spend a very enjoyable and comfortable time. I heard the tuna is delicious, so next time I would like to take my time and enjoy the meals as well.

Thank you very much for offering such an affordable stay with breakfast included. It’s very conveniently located near the station, and there are many restaurants nearby, so finding a place to eat is easy (though many are closed on Sundays). Surrounded by nature, the setting is wonderful as well. Thank you again for your hospitality.

I stayed with my wife and daughter. There is a parking lot next to the Hotel, with direct access. Great location—right outside the Hotel there are a convenience store, restaurants, and izakayas nearby. The front desk staff member was friendly and helpful. The explanations were also thorough. Our Room was on the 5th floor of the annex building. It had four beds, and the bed width was generous and comfortable. The toilet, shower, and bathtub were separated, which was very convenient. We ordered breakfast; the rice was just okay, but the curry was delicious. There were no soup options. It’s nice that the drip coffee machine is available 24 hours a day.

It was conveniently located near Sano Station, convenience stores, and restaurants. The building is old, but it was clean. I had to leave early in the morning and couldn’t have breakfast, which was a shame, but it looked delicious.

The Room is always clean, and I was very satisfied. The breakfast is also delicious, and this is my go-to Accommodation.

Conveniently located near the station. The front desk staff were courteous, and I appreciated the calm atmosphere. The room was also clean. I left early so I didn’t have breakfast, but I’ve had lunch here before and it was delicious, so next time I’d like to stay with breakfast included.