하마노 역 × 자연 체험 숙소고객 서비스 평가가 높은 호텔·료칸

We stayed for one night and two days. After passing Kurokawa Onsen, the Accommodation appeared quietly tucked away. Inside was very clean with an elegant atmosphere. The Room had tatami flooring and a bright, stylish design. It seemed everyone was spending a relaxing time in their Rooms. The open-air bath was spacious, and no matter when we went in, we had it all to ourselves—such a luxurious time. The water quality was excellent, and we were very satisfied. The meals were well balanced and truly delicious. Since it is not in an Onsen town, this Accommodation is recommended for those who want to rest and relax at the Accommodation.

We were a bit anxious as it was right after the Kumamoto earthquakes, but our whole family was able to fully enjoy Aso (Kumamoto). At dinner, the irori hearth-cooked meal was wonderful—the fried tofu and konnyaku were delicious, and the Akaushi beef, Akadori chicken, and horse sashimi were all excellent. Even our son, who usually doesn’t like grilled meat, really enjoyed it. We were also surprised by how many dishes there were at breakfast. Each item was carefully explained to us, and everything was delicious. The rice was especially good—we had seconds again and again. The bath was spacious and very relaxing, and we were happy to be able to try a Goemon bath. As a coffee lover, I was also delighted to grind beans in the Room and enjoy freshly brewed coffee. After we got home, our daughter said she promised Grandma we would go again, and as a family we talked about how much we’d like to return. Thank you very much for your heartfelt hospitality.

Thank you for your hospitality the other day. Your attentive service was outstanding, and we were completely satisfied in every way. This is an Accommodation we would love to stay at again. The in-room Onsen was also excellent.

Both breakfast and dinner offer a wide selection, including meat, fish, tempura, noodles, salads—everything you could want. The food is delicious. There are many kinds of desserts, and you can also take them back to your Room to enjoy. The herbal tea was excellent. The staff’s friendly greetings were wonderful. It’s a Hotel that’s hard to book, so if you get the chance, definitely give it a try.

I stayed here again for the first time in 15 years. When staying in Kuju, this Accommodation is definitely the right choice. I was satisfied with everything—the views, the open-air bath, the service, and the meals. One small thing: the faucet at the Room sink was a bit too short and slightly inconvenient to use (haha). I made wonderful memories.

There was a great selection, from treats like crab and grilled eel steak to local specialties such as ramen and dango-jiru. They also had ice cream for dessert, which was very satisfying. I used the large public bath early, so it wasn’t crowded and I could relax. There is also a private family bath, making it convenient for families with small children.

The front desk staff provided very thorough explanations, and it made me feel glad I chose to stay here. If I have the chance to visit again, I would love to stay here again.

Surrounded by Aso’s great natural scenery, the views were amazing! We were upgraded, so our Room was a Japanese-Western style room with a wonderful view. The food was also excellent—Akaushi roast beef and steak, sashimi, and more—with an all-you-can-drink plan, so we were very satisfied! It was only one night, but we really enjoyed the stargazing walk at night, fireworks, the pool, the massage room, and manga—everything was great. The open-air bath was a bit too bright in the daytime because of the sun, so I’d like some measures for that. I wanted to soak in the open-air bath under the night sky, but I drank too much and fell asleep. The next morning we could even see a sea of clouds—it became a truly wonderful memory!

The star-filled night sky was breathtaking, and the night trekking—something you rarely get to experience—was simply amazing. I was able to make irreplaceable memories with my 8-year-old daughter. Thank you so much.

We stayed in the Kids Terrace Room with our children during summer vacation. They were thrilled with the bunk beds and the tent. Best of all, the terrace connects directly to the lawn area, so we could relax on the terrace while watching them play. They enjoyed experiences that are hard to find in the city, like driving RC carts on the grass, feeding ponies, and playing with water guns. The meals were also excellent, with many dishes featuring local ingredients. The late-night tantan noodles and complimentary ice cream after a bath were wonderful touches. The Facility had been renovated and felt new inside, making our stay very comfortable. Even after returning home, our kids still say they want to stay again. We’d love to visit again when we have the chance.

The road leading to the Hotel was bumpy, but the front desk staff were kind and guided us. The bed was comfortable and the air was fresh, so I would like to stay again next time.

What is glamping like? For us, long-time outdoor campers, it was our first time. It was affordable, the tent was warm, and ingredients were available for purchase at reasonable prices; bringing your own was also OK. If there’s one thing to say, it would be perfect if Kuju Onsen were on-site within the Facility. Thank you for the power of nature.

About a 15-minute taxi ride from the nearest Miyaji Station, it’s accessible even without a car. The atmosphere is simply outstanding. Dining with the majestic Aso mountains and endless grasslands as your backdrop is truly irreplaceable. The Facility feels like a hotel restaurant in the American West. As it’s located on a ranch, there are plenty of horses on the premises, and of course you can also enjoy horseback riding experiences. With good weather, you should be able to catch the sunset sinking into the vast Aso landscape, a sky full of stars, and refreshing sunrise views with seas of clouds. There is also a large public bath. It’s a bit small, but it includes a dry sauna and cold plunge pool—perfect for unwinding while looking out over the Aso grasslands. It’s slightly disappointing that there’s no outdoor air-bath space (for safety reasons, the windows are kept fully closed), but you can still spot horses in the distance. Depending on the Plan, private time slots may be available as well, making it convenient for families.

After climbing Mt. Inaboshi in Kuju as a couple, we stayed here. It rained throughout the hike and we got quite cold, but after coming down, soaking in the warm Onsen, enjoying our favorite beer, and having a delicious course meal was the best. We were comforted by the warm hospitality of the couple who run this Accommodation. We would love to stay again if we have the chance.

After check-in, we were informed that the Onsen at the affiliated Facility was still under renovation, so we received admission tickets to a nearby hot spring Facility and were able to enjoy Aso Onsen. In the morning, we had breakfast while taking in the magnificent panoramic views of Aso—it was a truly luxurious moment. Our grandchildren were very happy as well, and we’ll be back again next year!

A few days ago, I stayed at a Marriott in another location, and the room layout and design were exactly the same. It was easy to figure out things like the light switches right away. As with my previous stay, both the lobby and room were clean this time as well. Since it was a slightly chilly day and my body felt cold, I did notice that there was only a shower booth available.

Stayed in mid-November. The room type was a Japanese-style room, and we stayed with three people. It was spacious and comfortable to relax. There was a slit under the sliding door at the entrance, and cold air came in while sleeping, making it a bit chilly. It might be cold during winter? For some reason, there were many ladybugs stuck on the window, and even though we didn’t open it, they were inside the room. (There was a notice in the elevator, but it was more than expected.) The Onsen and meals were very satisfying. If I have another chance, I would love to stay again!

The retro design created a great atmosphere. The property was well-maintained, and I enjoyed my stay with care. Since I couldn't afford an expensive Hotel, the affordable price left no complaints.