하마노 역 × 시설・설비의 평가가 높은 호텔·료칸 - 2페이지

The road leading to the Hotel was bumpy, but the front desk staff were kind and guided us. The bed was comfortable and the air was fresh, so I would like to stay again next time.

Both the cuisine and the service are excellent. The Room has a traditional Japanese farmhouse style, and we were able to relax.

This is a Hotel where you can truly experience Aso! The five peaks of Aso seen from the 7th-floor panoramic bath were amazing. Being able to enjoy the Onsen while looking at the beautiful mountains was the best. As mentioned in other Reviews, the initial explanation at the front desk felt brief, but they provided the minimum necessary information, so it wasn’t a problem. Our Room faced the town side, but it had a nice view of the outer rim mountains.

The dishes were well-seasoned and delicious. The variety of dishes was just right and very tasty, making it a perfect experience. Additionally, the desserts such as pudding, ice cream, and zenzai were delightful. The staff's service was excellent as well. Thank you very much!

After check-in, we were informed that the Onsen at the affiliated Facility was still under renovation, so we received admission tickets to a nearby hot spring Facility and were able to enjoy Aso Onsen. In the morning, we had breakfast while taking in the magnificent panoramic views of Aso—it was a truly luxurious moment. Our grandchildren were very happy as well, and we’ll be back again next year!

The Japanese-style Room was spacious and clean, allowing us to relax and enjoy a comfortable stay. The Onsen was excellent—at first it felt a little mild, but after soaking for about 10 minutes, my body warmed up and I could truly unwind.

Thank you very much for everything. Was it my first time staying at a pension in 40 years? We have stayed at many Ryokan and Hotels, but the meals here were outstanding. At our age we can’t eat large portions anymore (laugh), so having small amounts of truly delicious food was perfect for us. We were very satisfied with both dinner and breakfast—we even felt compelled to express our thanks from our side. The private bath exceeded our expectations, with everything prepared, even a body-washing towel. My husband, who is usually quite strict in his opinions, gave full marks for the food and said he would definitely like to return. We hope to visit again in autumn. Thank you as well for seeing us off when we left. Thanks to the warm hospitality of such a lovely couple, we departed feeling wonderful. Please take good care of your health and continue running this wonderful pension for many years to come. Thank you again. My husband loves golf more than anything—so next time, we would be delighted if he could chat about golf with the owner as well.

I was a little unsure about where the reception was, but they kindly assisted me over the phone and I found it right away! The Room and kitchen were both very well equipped, and the Facility amenities were excellent. There were also plenty of amenities for dogs, which was really helpful!! We were able to let our dog run around in the outdoor garden, and we were very satisfied! Thank you!

Stayed in mid-November. The room type was a Japanese-style room, and we stayed with three people. It was spacious and comfortable to relax. There was a slit under the sliding door at the entrance, and cold air came in while sleeping, making it a bit chilly. It might be cold during winter? For some reason, there were many ladybugs stuck on the window, and even though we didn’t open it, they were inside the room. (There was a notice in the elevator, but it was more than expected.) The Onsen and meals were very satisfying. If I have another chance, I would love to stay again!

The retro design created a great atmosphere. The property was well-maintained, and I enjoyed my stay with care. Since I couldn't afford an expensive Hotel, the affordable price left no complaints.

What is glamping like? For us, long-time outdoor campers, it was our first time. It was affordable, the tent was warm, and ingredients were available for purchase at reasonable prices; bringing your own was also OK. If there’s one thing to say, it would be perfect if Kuju Onsen were on-site within the Facility. Thank you for the power of nature.