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It was very clean and comfortable. The large public bath was not crowded, so I could relax. The microbubble bath warmed me up nicely. The Room was spacious for the price, and I had a relaxing stay overall. However, the pillow was firm and high, so I would appreciate having a soft

Upon entering, it felt like a dreamland with Kumamon dolls, two sets of bunk beds, a slide (super fast!), free-flow drinks including juice and alcohol, toys placed everywhere, and a huge cypress bath—truly a special room for both adults and children to enjoy. Watching my child p

I have used Route Inn Hotel many times. It was my first time in Kumamoto, but like other Route Inns, everything from the welcome coffee to the large public bath, eco-cleaning service, and breakfast buffet was of high quality. If you're looking for an affordable Business Hotel,

After the marathon, I enjoyed a relaxing soak in the large public bath. The changing room is quite compact and can get crowded with 3 to 4 people, but it was still nice to unwind in the spacious tub. It's unfortunate that it will be closing at the end of February. The convenience

Cleaning was thorough, and as someone who often uses Business Hotels in Tokyo, I felt it was a highly satisfying Hotel. There is also a famous ramen shop nearby, which I couldn't visit this time, so I'll try again next time. Thank you for your flexible responses to various re

The bathroom and washing area are separate, allowing for a leisurely experience. It was a bit disappointing that there were no coffee, tea, or tea bags among the amenities. However, there is a convenience store nearby, so it's manageable... Other than that, it was a very good

This was my first trip to Kumamoto, and I stayed at this Hotel. Here are the good points: The service was excellent, the Onsen was relaxing, the welcome bar was a nice touch, and the food was delicious (especially the bread!). The Room was also clean and comfortable. However

Above all, it’s inexpensive. Getting a JPY 3,000 dinner voucher and free breakfast for JPY 10,000 is excellent. Most of all, the izakaya inside the Hotel on the first floor was incredibly delicious and clean—I was completely full and very satisfied. I ordered a course of around J

The location, facility, and service are all excellent. Although it is said to be part of the JR hotel group, it is far superior to the Nagoya Gate Tower Hotel where I stayed two weeks prior. All the staff greeted us with smiles and cheerful attitudes, which was very pleasant.

On the morning of checkout, she was so sad to part with Kumamon that she burst into tears (laugh). Both dinner and breakfast had a wide variety of delicious options. The staff were all very kind and attentive. We would love to stay here again. Highly recommended Hotel!

Thank you so much for your exceptional hospitality and ensuring our comfort during our stay at your hotel; it allowed us to relax both physically and mentally. Thanks to your thoughtful arrangements, my mother had the best birthday ever. This is definitely a place we'd love to

The Chinese restaurant, Togen (Tougen), was incredibly delicious no matter what we ate, especially the chili sauce prawns and Chen Mapo Tofu, which were particularly excellent. Thanks to Castle Hotel, we were able to spend a wonderful and comfortable time. Thank you very much.

I ended up creating a membership card. When leaving the Hotel, the staff would say "Have a nice day," and upon returning, "Welcome back." The staff's service was excellent. The Room was clean, and I enjoyed the delicious breakfast. I would like to stay at this Hotel again

Thank you for your stay. Conveniently located near the bus terminal, Kumamoto Castle, and the downtown area, yet very reasonably priced. The front desk and breakfast staff provided excellent service, and when I dropped my chopsticks, they promptly brought me a new pair. The s

I was there for a live event, and the access was great, so I was very satisfied. The best part was definitely the front desk staff's service. When I went out, they said "Have a nice day," which made me a little happy. The chair in the room was comfortable to sit on, and the

Also, the good taste of that space is wonderful. I occasionally have a one-night stay in Kumamoto, but it was truly an excellent hotel where I could spend my time comfortably. I'm surprised at why I hadn't noticed it until now. I will definitely stay again; thank you to al

First, I arrived at the hotel, went for a walk to Sakuramachi, shopped at places like Kaldi, soaked in the hot spring, and indulged in reading manga while eating ice cream, a blissful time. I had ramen at 9:30 and went to bed. Breakfast was a delicious local menu. I took another