이치역 × 고객 서비스 평가가 높은 호텔·료칸 - 2페이지

In early June, we stayed at Kuju-san in search of fireflies. Dinner at this Accommodation was amazing! Freshly cooked, steaming rice was served with a smile at just the right times as our meal progressed, and we could really feel their thoughtful hospitality. The portions were so generous we thought we couldn’t finish, but we ate almost everything!! Even the staff were surprised!!! After dinner, the fireflies welcomed us with a jewel-like sparkle—an unforgettable natural spectacle that made us forget everyday life. Truly moving, again and again... When we asked the staff for advice about our trip the next day, they kindly offered helpful suggestions, making it a memorable journey. This was an Accommodation that is truly kind to travelers. Sorry for the late note of thanks—thank you very much to everyone for taking such good care of us.

Bringing our two preschool grandchildren with us, choosing the detached Accommodation was the right decision. It was even the same Room my husband and I had stayed in before! It seemed to be their first time experiencing an open-air bath attached to the Room, and they were thrilled. Since it’s a standalone house, we could relax and enjoy ourselves without worrying about disturbing others even if they got a little noisy. Meals were served in a private dining room, and not only was the food excellent, but above all the service was outstanding. All of the staff were from overseas, but they welcomed us with wonderful smiles, making our meal truly pleasant.

I’ve stayed at this Accommodation quite a few times recently, and the Onsen after hiking really helped relieve my fatigue and left my skin smooth. I also enjoyed a proper morning bath—it was pure bliss. The accommodation fee is reasonable, and this was my first time choosing yakiniku for dinner; both the beef and pork were excellent. One thing I noticed was that the ventilation in the dining area felt a bit weak. For guests who aren’t eating yakiniku, having other dishes in that environment might be somewhat uncomfortable. That said, I really liked the Room and its atmosphere—it suits my taste, and I can relax and spend time at ease—so I’d love to stay again next time. I’d also like to try staying in a Room with an open-air bath inside! Thank you very much.

The Accommodation buildings are scattered across a spacious property, offering a relaxing escape from the bustle of the city. But the greatest highlight here is the wonderful dinner. The menu is thoughtfully crafted, with many unique and unusual dishes. The chef’s dedication really shows in the food, and I was very satisfied. The Onsen is also excellent, with free-flowing natural hot spring water. I didn’t know there was such a great place in Kokonoe.

A charming accommodation limited to only three groups per day, offering an exceptional stay with its location and outstanding hospitality, allowing guests to fully enjoy a country-like retreat from check-in to check-out. The twin room features a veranda overlooking a vineyard, with trains running almost parallel to the accommodation at its edge. In the evening, you can witness the slow passage of night trains against the backdrop of a serene countryside sunset. The bathroom is designed with glass walls (ensuring privacy from outside), allowing guests to gaze at the night sky and stars when turning off the lights during nighttime baths. This unique feature, combined with silky-smooth onsen water directly sourced from natural hot springs, invites repeated indulgence throughout your stay—enjoying unlimited access without any interruptions. Additionally, meals include handmade dishes such as Bungo beef and pot-au-feu in perfect portions that are simply delightful. Guests can also savor wine made in-house from grapes grown on-site—a rare treat due to its limited production. Located in Yufuin, one of Japan's most famous onsen destinations, this is truly an extraordinary accommodation experience!

Thank you for your warm hospitality—we headed home with gratitude. It’s a traditional Japanese house we’d love to stay at again.

This is my third visit. The meals are delicious, and since there is a bath in the Room, you can enjoy it 24 hours a day. The resident dog, Luna, is also very calm and adorable! It’s a Ryokan I truly love—quiet, relaxing, and an extraordinary space where you can unwind. There’s also a dog run where they can run around freely, so the dogs are thrilled! Next time, we’re talking about coming back for a Multiple Night Stay with my husband.

Thank you for hosting us during Silver Week. It was very quiet and relaxing, and we were able to unwind. Both breakfast and dinner were delicious. Dinner in particular was more than we could finish—everything was wonderful, including the freshly grilled char and the freshly cooked kamameshi rice. The private hot spring bath was also great. It’s a family-run place with a warm, homey atmosphere. It seems each room has different decor, which was very charming.

Run by a warm and thoughtful couple. The entire property is spotless, and we were truly impressed by the carefully prepared breakfast and dinner. An outstanding Accommodation in every way.

This was my first stay in Yufuin Onsen. A week before my stay, there had been heavy rain and I was told train services were suspended, but the staff’s phone support left a very positive impression. I chose a detached Accommodation, and the Room was clean and the Onsen was excellent. There was something like insect repellent spray in the Room, so I wondered if there might be a lot of bugs, but it didn’t bother me at all. Both dinner and breakfast were very generous portions and simply delicious. The amount is more than I can finish, so I feel bad leaving food; I would appreciate it if you could offer a smaller-portion Plan as well.

It was a wonderful Accommodation. The room aroma, hand soap, trash bin, and other thoughtful touches—likely chosen by the proprietress—were all lovely. The Onsen water quality was excellent. I would definitely like to stay again when I visit Kumamoto. The proprietress’s personality was also wonderful. Even though you kindly set aside ice for me, I accidentally forgot to take it out of the freezer—I'm very sorry.

This was our fourth stay. Ever since our first visit, we’ve been impressed by the delicious meals, the relaxing Onsen, and the wonderful hospitality of the proprietress and all the staff—an Accommodation that always makes us want to return. It also has a charming, nostalgic atmosphere, and the Room was spotless and beautifully maintained—nothing to complain about. We’re planning to visit again next year, and we’re already looking forward to it.

Simply the best. The Onsen, cuisine, atmosphere, and service—everything was outstanding. Above all, the hospitality from the staff was truly exceptional, and I felt comfortable from arrival to departure. Soaking in the Onsen in the quiet mountains and enjoying delicious food. It was a luxurious time like no other. I will definitely come again. Next time, I’d like a Multiple Night Stay.

The villa was more spacious and cleaner than we expected—almost too luxurious for just the two of us. The large open-air bath outside was wonderfully relaxing, and we enjoyed the Onsen while feeling close to nature, soaking many times. Mt. Yufu looked beautiful right in front of us, and the indoor Onsen bath was also great. We only had breakfast, but it was prepared in the refrigerator, so we could eat at whatever time we liked in the kitchen, and it was delicious. We’d love to stay again in a different season.

Dinner was very satisfying, featuring unique and delicious creative dishes and other tasty items made with local ingredients such as Oita beef. The bath was also wonderful, with a great view from the open-air bath that felt very relaxing.

Very satisfied. The hostess was friendly, and the food was extremely delicious. The Onsen town had a charming atmosphere, was quiet, and allowed for a relaxing stay.

I stayed here again for the first time in a while since the renovation. The open-air bath was different from before, and I enjoyed it with the men’s and women’s baths switching. The Room was a Japanese-Western style, so it was spacious, but the bed was narrow and the pillow was high, making it hard to sleep. The meals were very delicious, served at just the right timing. The salmon sashimi was a little unique—well thought out and tasty. The ayu sweetfish also had just the right amount of salt and was very enjoyable.

Everything—from the meals, baths, and Room to the staff’s hospitality—was absolutely satisfying. Both breakfast and dinner were beautifully presented and truly delicious. In addition to what was served at the table for dinner, a separate table was set up with obanzai (Kyoto-style small dishes). Everything I tried was delicious. The broccoli salad, marinated tomatoes, and pickled quail eggs in particular were so good I wanted to try every single dish. Breakfast offered both Japanese- and Western-style options, which I really enjoyed. The baths and Room—and in fact the entire Ryokan—were spotless and very clean. Thoughtful touches were everywhere: trays for jewelry in the bathroom and at the sink in the Room, as well as a warm note about what to do if insects appear along with insect spray provided. It made me feel genuinely happy. And at this price point—I’m truly grateful. I don’t usually want to return to the same Accommodation, but this is a wonderful place that makes me want to come back.

I felt completely relaxed. If the private family bath was available, I could use it, so when I wanted to warm up a bit before bed, I went there. In the open-air bath, all I could hear was the sound of the stream, water falling from above, and the calls of frogs—it was incredibly quiet. I soaked absentmindedly for about an hour, then ate when I got hungry. During my Multiple Night Stay, both breakfast and dinner had different menus each day, and everything—including the rice and water—was delicious, so I ate too much. I came by bus instead of renting a car; the bus stop is right in front of the property. There are also places within walking distance in Bungo-Mori, such as a roundhouse museum, so I enjoyed sightseeing as well. I’d love to visit again. The proprietress’s thoughtful hospitality was wonderful—I truly felt at ease. Thank you very much.

We stayed for one night from July 4 to 5. The building looks quite old from the outside, but the interior has been beautifully renovated, and we had a very comfortable stay. My spouse and I travel every year, and this place was a real find. Every dish was delicious, and there was so much food that we were completely full—very satisfying. Above all, the hostess’s personality made the biggest impression. Her warm, pleasant hospitality made our stay truly enjoyable. We would love to return if we have the chance again. Thank you very much for everything.