이치역 × 고객 서비스 평가가 높은 호텔·료칸

The private family bath was spacious and even had a waterfall feature, with the water at just the right temperature, so we could soak and relax. The atmosphere of the large public bath was also wonderful. The meals featured local ingredients, the portions were just right, and we were very satisfied! If you have mobility issues, going up and down to the first floor may be difficult, but it was a quiet place to spend time. We’d love to visit again after a hike in the mountains.

I was able to spend a truly luxurious time surrounded by peaceful, lush greenery. The hospitality was outstanding. The Room and the meals—everything exceeded my expectations. I’d love to visit again in a different season.

Our dog weighs around 10 kg, so we really appreciated being able to walk him on a leash. The building is spacious, so we were able to relax without running into many other dogs. Both dinner and breakfast were excellent. The meat and fish were very fresh, with a wide variety of dishes—we were completely satisfied. Every staff member was kind and welcoming. We would love to stay here again if we have the chance. Thank you very much.

We stayed here on a trip with my parents-in-law. Our top priority was finding an Accommodation that could provide a low-sodium diet for my father-in-law, who became seriously ill last year. If possible, we also wanted to bring our dog along, since my parents-in-law adore him. Those two points are why we chose this Accommodation. From the parking guidance to our Room, we were warmly welcomed by staff with wonderful smiles. They also prepared chairs for my elderly father and even a chair for the in-room Onsen bath, so within 30 minutes of arriving at the Ryokan we already felt truly happy. What impressed us most was the meals. We were told they would “accommodate as much as possible,” and they really did—removing mentaiko, providing low-sodium soy sauce, and preparing dishes without salt or pepper. Thanks to all these adjustments, my father was able to finish almost everything. Since his illness, even eating out requires constant caution, so being able to enjoy a meal together at the Ryokan made us genuinely grateful. Some Reviews mentioned there were no dog amenities, but there were lint rollers and paw wipes available, so we had no issues. The usual overnight set you’d bring when leaving a dog at a pet hotel (pee pad tray, food bowl, water bowl) was enough. The in-room Onsen bath was very spacious, with perfect water temperature—I used it many times. All of the staff at this Accommodation were kind and pleasant throughout our stay; it was truly two days of happiness. We would love to visit again!

The bath and the meals were excellent. The dinner felt a bit too much, but they kindly arranged the leftover meat into the next morning’s breakfast. The staff who took care of us were very kind, and we were able to enjoy our stay with peace of mind. This is an Accommodation I would love to stay at again.

Everything about the Accommodation—the Room, the meals, and the staff—was excellent and very satisfying. In particular, I was soothed by the soft, gentle waters of Sujiyu Onsen. The bath in the Room was wonderful, and I was able to relax and take my time.

At IKYU, it was categorized as casual, but we enjoyed a luxurious Onsen experience that felt like staying at a private villa. The Room had a spacious washroom, and the toilet being separate was also convenient. The heater in the Room was turned on in advance, so we stayed warm without needing to use the air conditioner. Various thoughtful touches were noticeable throughout, and I heard that adjustments are made regularly. It had such a pleasant atmosphere that made us wish to stay longer. Here are some points of concern: It would be helpful if spare foot mats were provided for the private bath so they can be replaced after use. The abundance of wash towels was very convenient. A single fresh flower in the Room would add charm since there were flowers in the dining area. During meal service, providing more details about local ingredients or cooking methods would be appreciated by travelers—it may require extra effort from staff but makes for enjoyable conversations while savoring meals. Having a menu list would also enhance the dining experience further.

This was our first visit for a birthday anniversary trip. Everything was outstanding. There are only 13 Rooms, and each is a separate, unique detached villa. The interior is thoughtfully designed down to every detail, spacious and comfortable, and the garden is beautifully maintained, making it a very relaxing stay. As Onsen lovers, we barely had time to rest—we fully enjoyed all seven private baths as well as the bath in our Room. There is no large public bath, but there are six private Onsen baths that you can use freely at any time. The water is free-flowing and feels wonderful. The meals were also beautifully presented with great attention to appearance as well as ingredients—decorated with orchids, stunning to look at, and very generous in portion size. From wagyu beef to lobster and shark fin, it was an incredibly luxurious and delicious dining experience. I recommend arriving with a big appetite. The staff’s hospitality and service were excellent too. We were truly glad we chose this place for our anniversary trip—it’s an Accommodation worth visiting even if you have to fly there. I’d love to come back in another season, and I’m also curious about other Rooms, so I’m sure we’ll return. If you’re unsure where to stay, I highly recommend this place.

Despite changing the number of guests just one day before, they kindly called back and responded promptly. The private bath and the meals were excellent; the hot pot broth was so delicious that we drank it all and ended up completely full. The handmade soba had a great bite, and the freshly cooked rice was glossy and so good that we had seconds even though we were already full. The bath water had natural mineral deposits, leaving our skin smooth and soothing both body and mind from everyday fatigue. Thank you very much.

We stayed for two nights and three days during the Silver Week holidays in September, traveling from Aichi, and had a wonderful time. Before our stay, we contacted Yufuin Hana-yu by email to confirm details, and just before departure we also received a phone call with further confirmation. Thanks to this, my mother and our whole family were very satisfied. We especially appreciated the thoughtful consideration given to our meals and the in-room amenities. Although the weather was not ideal, the staff’s cheerful and considerate service made our stay very pleasant. We would love to stay again if we have another opportunity.

I stay here frequently. I always feel relaxed thanks to the hospitality, meals, Room, and Onsen. The meals are very delicious—so much so that I end up overeating. The Room is also great: it’s comfortable for working and comes with an Onsen, making it perfect for a refreshing break. I will definitely stay again.

We stayed in a detached annex. The website said “indoor bath type,” and there were no photos, so we expected a regular bath—but it pleasantly exceeded our expectations. I really think you should post photos of that bath on the website! We originally planned to use the open-air bath, but ended up using the in-room bath the whole time (lol). Also, I believe it was fully booked, yet while we were in our Room we couldn’t hear any voices or noise from other guests at all. You can definitely feel its age, but as a Ryokan it had everything we were looking for. Both dinner and breakfast were delicious and very generous in portion size. In particular, I made a Reservation for the half steamed chicken at dinner and it was quite an experience (in a good way). From the website photos I (wrongly) imagined a bone-in thigh, but it truly was “half.” It was very tasty, but you’ll need to save room in your stomach (especially women). When we asked, they even prepared the leftover steamed chicken so we could eat it in our Room! All staff members were wonderful—everyone was pleasant and welcoming. This quiet mountain Ryokan fulfilled everything I wanted: simply enjoying the Onsen and great food. Thank you very much.

Six of us (all men) stayed here. We were very satisfied with the Onsen. The staff were also very helpful and pleasant. When we made the Reservation, we worried there might not be enough food, but we were fully satisfied. However, there are no convenience stores nearby, so if you want to drink in your Room, it’s best to buy what you need on the way (there is a refrigerator). Also, since the only smoking area is in one corner by the main entrance, it would have been nice to have one near the emergency exits on each floor as well.

I stayed with my Chi-poo. The Room was clean, and it was great to have a private open-air bath. It would have been perfect if we could dine in the restaurant together with our dog. The on-site dog run is covered with wood chips, which is a thoughtful, dog-friendly touch. The staff were pleasant, and it was a wonderful Accommodation. At check-out, we also received a discount voucher for our next stay, which makes it easy to return.

We stayed at the property after climbing Mount Kuju. It was close to the Maki-no-toge trailhead, and after having tea at Shetani, we headed to Hanashinobu. We arrived at 4 PM and received a detailed explanation of the stay from the proprietress before heading straight to the onsen. The quality of the water was good, and there were various onsen options to choose from, which was very pleasant. Dinner was at 6 PM, which was perfect timing. The dinner was luxurious and very delicious. The room was warm, and we slept comfortably. Breakfast had a wide variety of dishes, and we were very satisfied. We would like to visit again. The owner and the proprietress were kind, and it was a warm property.

Having a free-flowing natural Onsen in the Room that you can enjoy 24 hours a day is truly luxurious. The night we stayed, we experienced torrential rain and thunder for the first time and felt the power of the Aso mountains, yet even then we could hear bush warblers singing. It was a trip where we fully enjoyed nature. The hosts were wonderful people, and I understand why this Accommodation is so hard to book. Breakfast was generous, and above all, every dish was delicious—another highlight of our stay. We would love to stay again if we have the chance.

The Onsen was excellent. The staff were very kind, and I had a comfortable stay. In the private bath, I couldn’t find the power outlet for the hair dryer, which was a bit disappointing. I will visit again. I’ve found a favorite Accommodation.

Oguni Auberge Waita-kan The Onsen was amazing, and the game cuisine was delicious. We’ll be back!

Both the Onsen and the food were excellent, and we were very satisfied. The irori-style cuisine was especially outstanding, and together with the atmosphere, it made for a truly luxurious time. The Onsen was also very relaxing, allowing us to unwind and forget about everyday life. Overall, it was very comfortable, and we felt completely refreshed. A wonderful place that we would definitely like to visit again.

We stayed as a family of three, and the front desk staff were kind and attentive. The meal was duck hot pot, and the portion was more than enough for three—we were completely full. After bathing, our skin felt smooth, which was great. Next time we stay, we would like to make a Reservation for a cottage.