벳푸대학역 × 고객 서비스 평가가 높은 호텔·료칸

The service was outstanding. It was the best hospitality I have ever experienced at any Accommodation. The sashimi of Seki horse mackerel, Bungo beef, and local chicken were all delicious. I was able to relax in the open-air bath while gazing at the beautiful starry sky. I would definitely like to stay here again.

It was rare for our whole family to be together, so we decided to stay on short notice. After check-in, we headed to our Room with a complimentary drink from the lobby (non-alcoholic) in hand. The Room was more spacious than expected, well stocked with amenities, and the view was wonderful. The bedside light brightness can’t be adjusted, but it wasn’t an issue. Both dinner and breakfast were buffet-style with a wide variety of dishes. The freshly grilled Wagyu steak made to order was delicious, but the best was the made-to-order tempura where you can choose the ingredients to be fried. There were also many types of all-you-can-drink alcohol options, which we enjoyed. For breakfast, you can choose the fillings for your omelet, and there were plenty of both Japanese and Western options as well. Towels were provided at the large public bath, and the free ice cream after bathing was great too! All staff provided polite service—especially the restaurant staff, who spoke gently and kindly—and it felt like they paid close attention to guests. After checkout, my daughter was touched by a woman who greeted us cheerfully at the car drop-off area and waved both hands as she saw us off until we left; it made for a very pleasant departure from the Hotel and a wonderful stay overall.

I’ve stayed in many places, but this was the best. The Room was clean and well maintained, and the front desk staff were very polite and attentive. There are no meals provided, but they kindly recommended nearby restaurants. I definitely want to stay here again.

My first time at Myoban Onsen. I’m excited to be able to stay at Okamotoya, which is highly rated in guidebooks. I was very satisfied with the milky-blue water. The Room was just the right size for one person and had a great view, and both dinner and breakfast were delicious. The dessert pudding and the orange juice at breakfast were especially appreciated since I don’t drink alcohol. Since this is a Multiple Night Stay, it really helped that they provided extra yukata and towels. Just one thing: at dinner on the first day, the rice and soup were a bit lukewarm (it was fine on the second day). Also, perhaps due to the season, the seating was quite close to other guests during meals, which made it a little hard to eat comfortably. Still, I’m so satisfied that I’d definitely like to stay again. Thank you very much.

The building is old, but it’s clean and has a nice feel. If the weather is clear, a walk along the seaside would be great. You can also use the rooftop open-air bath anytime during your stay. Breakfast was a good portion and very tasty. However, it seems the menu doesn’t change even for a Multiple Night Stay, so keep that in mind. There’s also a Royal Host next door, so you won’t have any trouble. The Room is spacious enough for the price, but the sofa is small, so it’s hard for two people to relax comfortably together. Staying at a luxury Ryokan and enjoying an upscale Hotel experience is nice too, but Beppu has been getting more lively lately—so I think it’s also fun to stay at a great-value Hotel like this one and enjoy nightlife around town. I’d like to drop by again sometime.

It was my parents’ first long-distance trip in a while, and they were delighted with the lounge upon arrival, enjoying alcohol and desserts. They remained in great spirits thanks to the thoughtful hospitality throughout our stay. At dinner, every dish was delicious, and even I—usually a light eater—found myself eating more than usual. After enjoying the spacious Onsen, we had a wonderful time chatting in the nostalgic Kiku Room while looking out at the garden. Thank you for such a lovely time. I was so happy to see how much my parents enjoyed it—it was truly worth bringing them here. Thank you very much.

It was a wonderful hotel by the sea in Beppu. The location was great, and we were able to see the moonlight path and the sunrise path. The staff provided pleasant service, the restaurant offered a calm dining atmosphere, there was a wide variety of complimentary drinks, and we even received a birthday gift. It made for a great day. Thank you very much.

Beppu for the first time in a year—and GAHAMA Terrace. Nothing to complain about; we had a very comfortable stay. I really do love this place. I also love the view from the maisonette—being at eye level with the sea is wonderful—but it might be better if the plants were trimmed a bit. I know they grow back quickly in summer, so it may be difficult, but from inside, having the ocean fill the entire window is simply perfect. We’ll visit again when it gets cooler. GAHAMA is amazing, and Beppu is amazing too.

Everything was spotless, and we had a very comfortable stay. The food was excellent—especially the sashimi, which was thick and delicious. It even included fugu sashimi, with my favorite skin served on the side, so I was completely satisfied. The bath was also thoroughly cleaned and truly pleasant to use. This time we couldn’t try the nearby Ryokan hot-spring tour, but we’d definitely like to do it next time.

I stayed here with my mother, who is 90 years old. 1. All the staff were very kind, and we had a comfortable stay. 2. Dinner offered a wide variety of dishes, including beef grilled on a lava stone plate, sashimi, fugu sashimi, and fried shrimp—everything was excellent and very satisfying. 3. The bath was very spacious and we fully enjoyed the Onsen, but it would have been even better if there had been a rock seat suitable for half-body bathing. 4. The building and our Room had been renovated, and everything was well cleaned and maintained—very nice overall. 5. Overall: This is a Hotel I would like to stay at again.

We truly enjoyed the delicious meals at both breakfast and dinner. The bath was also very comfortable. The ocean view from our Room and from the large public bath was especially beautiful and memorable. By chance, we were able to see fireworks, which delighted our granddaughter. We would love to stay again. Thank you very much for your hospitality.

We chose the Umitamago Room. There were lots of plush toys in all sizes, and the kids were thrilled! They tucked a big walrus plush into one futon and slept next to mom. While drifting off, they said, “Let’s come again.” The changing area was spacious, with a large mirror and bright lighting—very easy to use. I used to think Hotel towels were limited to one bath towel and one face towel per person and not very absorbent, but here we had one bath towel and two face towels each, and they were nicely absorbent. Both the front desk staff and the dining staff were kind to our children—everyone was wonderful. Meals included dinner and breakfast buffets, and both were delicious! If I had to ask for one thing, it would be a small toothbrush for kids. Overall, we were very satisfied and would love to visit again!

This time, I knew my schedule early and made a Reservation using the early-bird discount, so I was able to stay at a very reasonable rate. On top of that, they even upgraded our Room—it was truly wonderful. The all-inclusive plan, the thoughtful touches throughout the property, and fun ideas like making your own parfait for dessert after meals were everywhere, and I found it impressive. If I had to mention a few points: the lounge had become more of a children’s play area and wasn’t very relaxing; although the floors are tatami-mat style, it was a bit hard to walk on and I wished there were slippers; and while the key is cute, I’m used to auto-lock doors so having to lock it manually felt like an extra step. Still, their hospitality was truly outstanding.

The Room was spacious and lovely, and the meals were wonderful with thoughtful touches. The staff were friendly, and it made for an excellent stay. We had been looking forward to the open-air bath, but at night many small moths flew in and I couldn’t use it. I understand it can’t be helped in a forest setting, but it was disappointing. It’s not a place we can visit often, but it’s a Hotel we definitely want to return to. Thank you very much.

My first stay at Sorakan. The first thing I loved was the welcome drinks. From 2:00 PM to 4:30 PM, soft drinks, light sweets, and beer are all-you-can-drink. The Hotel is also very clean. The open-air Onsen bath was amazing too. The view is so relaxing. I also appreciated that there are smoking areas set up in several places. Sorakan’s dinner buffet was luxurious and delicious. For the all-you-can-drink options, you can even enjoy branded shochu and Dassai sake. With a short walk, you can also use Tanayu, and have fun at the pool as well. Not just Onsen—there’s also a game arcade, bowling, and karaoke to fully enjoy your time here. Just one thing... Even though it’s such a wonderful Hotel, the shampoo and conditioner weren’t great and left my hair dry and frizzy... It would be perfect if they provided better shampoo. Still, I’d like to stay at Sorakan again.

Although check-in is set for later, I was able to leave my luggage with no problem. I relaxed with some tea at the café in front of the front desk, went sightseeing, then came back to check in. I had made a Reservation for a single Room, but they kindly upgraded me to a slightly larger Room, and thanks to that I had a comfortable two-night stay. The free-flowing Onsen soothed my body, and breakfast offered a good variety; there were also some menu changes from the first day, so I enjoyed it. It was my first time visiting Beppu to attend an event, and I would love to stay again if I have the chance.

I stayed here with my loved one for a special anniversary. The Accommodation was very clean, and the hospitality was excellent. I consulted in advance about a surprise cake, and they kindly accommodated my request, making it wonderful on the day as well! Thank you to all the staff.

I always stay here when I’m out drinking in Beppu. This time it was a weekend, so there was also a youth soccer group staying, but the staff let me know in advance which breakfast times were likely to be crowded. It was great to be able to take it easy in the morning.

It was a typical Business Hotel, but the breakfast buffet was satisfying, and I felt it offered excellent value for money.

Five siblings stayed here together. Our Room was on the second floor, but because the Accommodation is on a hill, we had a great view over the green trees and the Onsen town. The spacious bedroom and Japanese-style room can be separated with sliding doors, which helped us catch up on sleep after the ferry ride. The floor chairs were also very helpful for our elderly family members, and we appreciated the thoughtful touch of having a coffee maker in the Room. We were also grateful that you accommodated an allergy request even though we had failed to inform you in advance. The meals were delicious as well—beautifully presented creative dishes with wonderful colors. The Hotel’s atmosphere, furniture, and furnishings felt beautiful, as everything is carefully maintained and used with respect despite its age. We love Kyushu, so when we visit Beppu again, we would like to stay here again.