후지오카역 × 시설・설비의 평가가 높은 호텔·료칸

The bath, the room, the sauna, the food, and all of the staff were outstanding. The goats were incredibly cute and so relaxing! My daughter was totally absorbed in feeding them and said on the way home that she definitely wants to stay again! We plan to visit again if we have the chance!

Recently, I had been staying mostly at foreign-owned Resort Hotels, but I was truly impressed by the outstanding balance and high standards in every aspect—service, cuisine, Room quality, and the Onsen. It reminded me of the exceptional level of Japanese hospitality.

This was my second visit this year, and it’s soothing no matter when I come. The service strikes just the right balance of attentiveness and privacy, the rooms are spacious, and the meals keep evolving—overall, it’s a place with an exceptionally high level of satisfaction. 　This time in particular, the breakfast—renewed since this spring—was outstanding. In contrast to the gorgeous French dinner, it’s a simple Japanese-style meal, but each dish is truly delicious. They’ve also changed how they cook the rice, and the finishing bowl topped with dashi was superb. 　I’m already looking forward to being impressed again on my next visit.

We are always very satisfied with the pleasant hospitality, delicious meals, and relaxing Onsen. This time, we chose the teppanyaki dinner course for the first time, and it was delicious and very satisfying. It made us want to visit again right away, so as soon as we returned home, we promptly made our next Reservation. We look forward to staying with you again.

We stayed here for our silver wedding anniversary trip. Every meal was delicious!! The in-room open-air bath was wonderful, and we were able to relax in the Japanese-Western style Room, which we were very satisfied with! They even prepared a celebratory plate during dinner—it truly made for a happy one-night stay! Thank you very much. We were also happy that the drinks in the refrigerator were complimentary! We would love to stay here again when we visit Hakone!

We stayed in a special Room as three generations during the Obon holidays this year. First of all, we were amazed at how spacious the Room was! The bath was also large, and our 3-year-old daughter was thrilled. Both the sushi kaiseki dinner we had been looking forward to most and the breakfast were truly delicious. We could enjoy our meal at a relaxed pace in a private dining room, and the fountain show was beautiful. The service was excellent as well. There isn’t a playroom for children, but our daughter seemed to have lots of fun feeding the koi in the garden, reading picture books in the library, and doing the stamp rally. The adults were also able to enjoy some relaxing time for the first time in a while. We’re already talking about how next time Italian would be nice, teppanyaki would be great too, and kaiseki was wonderful as well. We’d love to visit again. Thank you very much.

We stayed here to celebrate our dog’s first birthday. It was our first family trip with the puppy we had just welcomed home, and we had many worries, but thanks to the kindness of the staff and the well-stocked amenities, we were able to relax and enjoy a comfortable stay. And above all, the meals were delicious!! We had both breakfast and dinner, and both left us completely satisfied—full in body and heart. The Onsen in the large public bath was wonderful as well. The open-air bath in our Room is not an Onsen, but it was spacious and relaxing. Our family has already been saying how we want to come back again soon.

Stayed with my dog. Due to my mistake, I had made a Reservation for a different Room than intended, but they kindly helped me change it, which was a great relief. Both the Room and the in-room open-air bath were wonderful. The large public bath was spacious with excellent water quality, and I enjoyed it many times. The meals were excellent in both quality and quantity for both breakfast and dinner, and I thoroughly enjoyed them. It seems the owner will be changing, but I hope everything will continue just as it is now.

I’ve stayed at other Dormy Inn Hotels several times on business trips, and everything—cleanliness, the Onsen, and the meals—has always been excellent. This time we visited for a family trip, and my wife and child were thrilled. It made our trip truly enjoyable, and we’d love to stay again!

The lakeside views of Lake Ashi were stunning, the building was lovely, and with Kuzuryu Shrine nearby and the ropeway just a short walk away, we had a wonderful time. We also enjoyed a French meal at Trianon, which was absolutely delicious and very satisfying. Thank you very much. We would love to visit again.

As a returning guest, I’m impressed every time by the wonderful meals and the staff’s hospitality. I truly enjoyed the rich, flavorful cuisine, and I deeply appreciate the staff’s thoughtful care. This is an Accommodation I want to visit again and again. Thank you.

It was a very comfortable stay. The French dinner was outstanding, and we were truly satisfied! The bread was also excellent. We hope you will maintain this level of quality. The bath and the room layout were well designed, and we felt thoughtful attention to detail from the guest’s perspective. We would love to visit again.

I made a last-minute reservation two days before my stay. The front desk staff were very kind and attentive, and their friendly, approachable manner left a great impression. Even though I booked at a very low rate, they upgraded my room because there was availability. The room and bathroom were spacious, and my child really enjoyed it. I will stay here again when visiting the Gotemba area. Thank you very much.

With only a small number of Rooms, we were able to enjoy the Facility without much contact with other guests. As for the baths, we were able to take our time and enjoy all of them—the private open-air bath, the in-room open-air bath, and the in-room indoor bath. We’d also like to try the stone sauna next time. There were hours when we could use the lounge for beer, alcohol, coffee, and more. Although we couldn’t make it for cocktail time, we still made good use of it. It would be even better if the lounge stayed open a little later. Every dish had a gentle flavor and there was an impressive variety; everything was delicious and beautifully presented, so we enjoyed it with our eyes as well. Being able to choose three desserts ourselves was also great. Because we could dine at a relaxed pace, the portions felt just right and everything was very tasty. The Room was so clean that it didn’t feel like 15 years had passed at all, and we stayed very comfortably. If I had to mention one thing, it would be that the wash area was a bit small. We also appreciated the thoughtful touches, such as having separate towels prepared for the open-air bath and the indoor bath. We would definitely like to stay again. Thank you very much.

We have stayed with our dog at many luxury hotels in Japan and abroad, and this was honestly one of the very best—easily competing for No.1 or No.2. If I were to compare it internationally, it was so exceptional that I couldn’t decide which is better: this stay or The Manor at Capella Singapore. It was a magnificent detached villa suite that stands proudly alongside the world’s top luxury hotels. We stayed for two nights from 9/20 with three family members and our dog. Because a typhoon was approaching, we arrived early, but the staff handled everything politely and smoothly and escorted us to our Room about two hours earlier than usual. Before our stay, I read every Review on IKYU, and I felt that many of the points raised in the past had been improved. I was also impressed by how sincerely they take guest feedback to heart. Since this was a two-night stay costing around 1,000,000 yen, I was slightly concerned about whether the experience would truly match the price—but the sense of exclusivity in the detached Room (No.100) far exceeded my expectations. A dedicated parking space; an approximately 300㎡ private dog run; a two-story layout with two bedrooms; in-room dining available exclusively for this Room; complimentary champagne and free drinks in the refrigerator; private dining rooms when using the restaurant—these thoughtfully differentiated touches made perfect sense and felt genuinely worth it. The meals were especially outstanding—clearly a level above any Hotel we have stayed at before. The matsutake course and clay-pot rice were exquisite, and on the second day of our Multiple Night Stay they prepared an entirely different menu from the first day. For anyone considering RETONA, I strongly recommend staying at least two nights—and if possible, specifically in this villa suite—to truly experience what makes it special. (I’m sure other Rooms are wonderful as well.) It became an unforgettable three days worthy of celebrating my daughter’s 12th birthday and our dog’s 6th birthday. We are deeply grateful to all staff members for their kindness throughout—including their attentive email support even before arrival. If I may mention just one small request: there was a spider web on the ceiling above the sink area. We fully understand that insects are common given the lush natural setting—and it’s something we could remove ourselves—but checking higher areas as well would make everything even more perfect. Next time, we will definitely return as a family to stay in the same Room in spring or summer to enjoy seasonal dishes again. This has become one of my favorite luxury hotels—thank you very much for everything.

The facilities, bath area, and Room were all clean and tidy, making for a very comfortable stay. There was a great variety of food we enjoyed, along with many kinds of alcohol and drinks—it felt like a luxurious Business Hotel. The staff were very kind, and check-in and payment were smooth. The weather wasn’t great, but it was still a fun golf trip. The misty garden had an almost magical atmosphere and was lovely too.

Magnificent views of Mt. Fuji and a stylish Fuji Onsen, conveniently located with easy access from the interchange. The Room was clean, and we were very satisfied. On the way back, we enjoyed strawberry picking at a nearby farm called Agri Monster.

After retiring, my spouse and I have been enjoying traveling since we couldn’t take much time off when we were working. Hakone is close so we visit from time to time, and we found a wonderful Hotel. The staff service, meals, and Onsen were all excellent, and we had a very comfortable stay. It was raining that day, so I called to ask if we could check in early; they replied that because of the rain they were preparing our Room earlier. We headed there right away. There isn’t much variety in welcome drinks, but we could relax in the Room, and I was surprised by how large the bath in the Room was. Both dinner and breakfast were outstanding. 　It’s a Hotel where you’ll want to take your time until checkout. Thank you very much.

This was our first stay, and it was extremely convenient as the only Accommodation located within the Gotemba Premium Outlets grounds. We arrived at the Hotel early in the morning, and the front desk staff were very kind and attentive. They also stored our luggage for us, so we could head straight to the outlets. Check-in was at 3:00 PM, and when we returned to the Hotel, we were promptly shown to our Room.\n It was also great that guests can use the adjacent bathing Facility free of charge.\n Dinner and breakfast were buffet-style at the Hotel restaurant, with a wide variety of dishes—we were very satisfied.\n In addition, the view of Mt. Fuji from both the large public bath in the bathing Facility and from the Hotel lobby was truly spectacular.\n We will definitely stay here again.\n Thank you very much.

Since we reserved a detached Room, we were able to check in early and enjoy the open-air bath at the large public bath at our own pace. The Room was spacious and spotless, and above all, the charming open-air bath was outstanding. The meals were not only made with quality ingredients but also thoughtfully prepared with extra care, which we enjoyed to the very end. Every member of the guest room staff was pleasant, chatting with us in a friendly way while keeping a comfortable distance. This is an Accommodation we would love to stay at again.