칸나미역 × 고객 서비스 평가가 높은 호텔·료칸

This was a return visit, and I was delighted that you remembered me and greeted me. Once again, it was a stay that made me want to come back. The free-flowing hot spring water was wonderful, and I stayed warm long after my bath. I also truly appreciated the thoughtful touches, such as the proprietress kindly offering extra yukata and towels. Every dish was genuinely delicious—not only the sashimi and simmered dishes, but even the rice left a strong impression. I was told it was “Milky Queen glacier rice,” and it was sweet and pleasantly chewy; the rice itself felt like a feast. The dried fish at breakfast was also grilled to crispy perfection all the way to the head, and I ended up eating it neatly to the last bite. I’m grateful for such a delicious meal. Being able to have dinner served in the room is one of this inn’s charms. This time, since I wanted to get some work done in my room as well, I chose to dine in the dining area instead. In that spacious room with large windows—without turning on the TV—I found it incredibly relaxing to take my time and focus on each dish. The chair and table placed in the sunroom area of my room were also perfect for light work and very comfortable. It’s also nice that plenty of coffee and tea are provided. The flowers in the alcove were beautiful and lifted my spirits. The futon bedding was fluffy, too—I slept very well. If I could make just one request, having a power strip in the room would be even more helpful. Other than that, everything was excellent. I’d love to return again for the hot springs, wonderful food, and warm hospitality.

This was our first trip with my daughter and her husband, our grandchild, and two dogs. The Room was very spacious, and our 2-year-old grandchild was thrilled—running around until bedtime. Our Room was on the second floor, and the area below seemed to be around the front desk, so we didn’t have to worry too much about noise for guests downstairs. It was also our dogs’ first overnight stay, so we were a bit anxious, but most guests on the same floor were traveling with dogs as well. We could hear barking here and there, which made it feel relaxed and heartwarming. Having meals served in the Room was wonderful. If I could make one request: dessert and soup were served at the same time during dinner, so I would appreciate it if the soup could be served first. The Onsen was excellent—I went in three times. A typhoon was approaching so unfortunately the weather wasn’t great, but when the rain stopped we took a walk with our dogs and grandchild. The Onsen town at night had a lovely atmosphere and was really nice. All of the staff were friendly and spoke kindly to both our grandchild and our dogs—we truly felt their warmth. It was a very enjoyable Accommodation that left us with lasting memories. P.S.: The Room had everything prepared, including a crate, pet sheets/pads, a lint roller (sticky roller), deodorizer spray, and more.

Everyone at the Ryokan was very attentive and provided excellent service, so I felt completely at ease during my stay. The meals were also kaiseki cuisine, and both dinner and breakfast were filling—I was very satisfied. The indoor bath also had a wonderful atmosphere and was great. I would love to visit again. Thank you very much.

We traveled with our dog. We’ve traveled to many places with our dog, and the meals here were by far the best. The portions were generous, and it’s a real shame we couldn’t finish everything. Having the meals served in our room was also a great choice. The building feels a bit old, but it was very clean and well maintained, and we really enjoyed using the large public bath. Our dog seemed to love the tatami mats and was more relaxed than ever before. All of the staff were cheerful, energetic, and very kind. We would definitely like to stay here again.

The staff’s attentive hospitality and thoughtful care were truly wonderful, and I was able to spend a very comfortable stay from check-in to check-out. The interior of the property and the room features a calm Japanese-modern design in greige tones, with impeccable taste in decor. It was exactly my kind of style, so I found myself simply gazing around and feeling soothed. The rooftop lounge offered an abundant selection of juices, alcoholic drinks, coffee, Atami’s famous sweets, and light snacks. I couldn’t believe I could choose so freely—can I really have any of these?—and I got genuinely excited. Sipping drinks, enjoying sweets, soaking in the foot bath… it was such a luxurious time taking in the views of Atami. The staff also maintained the perfect level of attentiveness—providing towels to dry our feet and preparing drinks—so considerate in every way. I’m truly grateful. What especially impressed me was the full-course dinner. Each dish was beautifully presented—not only a feast for the eyes—but also had deep flavors with sauces crafted down to the finest detail. I was genuinely moved. Even now, looking back at my photos brings back that lingering feeling: how beautiful it was and how delicious everything tasted. Everything—the room, the meals, and the hospitality—was perfect. It was a place where I could truly refresh from the heart. I feel fully recharged; I’ll do my best day by day and hope to return again someday. Thank you very much.

The Onsen, the food, the service, and the Room were all beyond our expectations, and we were able to truly relax. It had been a while since we stayed in a Japanese-style room; lying on the tatami and gazing at the garden, we enjoyed the luxury of doing absolutely nothing. The only disappointment was that while the private bath has a wonderful ocean view, there is an apartment building directly in front of it, and I was quite concerned that the washing area might be visible from there.

We stayed here to celebrate our 30th wedding anniversary. As soon as we drove up to the entrance, the staff—already waiting—welcomed us with amazingly smooth, attentive service. I was nervous in an unfamiliar place, but before I knew it I was in the lobby with Bach playing softly, looking out at the sea and enjoying a chilled glass of champagne, my excitement building. The space was spotless and warmly appointed, and the selection of sweets, drinks, and amenities showed impeccable taste. The toothbrush was the most comfortable I’ve ever used. Above all, the bath was outstanding. With the window open, listening to birdsong and gazing at the ocean—and because it’s free-flowing—I even tried skipping a rinse-off and body cream afterward, yet my skin stayed moisturized without drying out! At dusk, the view from the lounge was beautiful. The British ginger lemonade was delicious, and we’re especially grateful to the elegant and attentive female staff member who made the lounge so wonderfully comfortable—thank you as well for preparing an orange liqueur for us at the end. Both dinner and breakfast were excellent; not only did everything taste wonderful, but the ingredients and presentation were beautiful too. That said, I couldn’t stop eating bread and butter and ended up too full by the time we reached the main course! Even so, it was cooked perfectly and tasted superb—I finished it all. Next time I’ll pace myself so I can fully enjoy everything through to the main dish. The young service staff were also highly professional and impressive. Even without mentioning that it was an anniversary—and even as first-time guests simply dropping by—we received consistently thoughtful hospitality throughout. Thank you very much.

The staff’s attentive service and the cleanliness of the room were excellent, and the room layout—especially the flow—made it very comfortable to stay in. The meals and hot springs were also wonderful. We will definitely stay again. P.S. We would appreciate it if the in-room bath tub could be a bit larger.

I am an Onsen enthusiast who stays over 80 nights a year, mainly in Izu. I have stayed at Kameya Keian more than 30 nights in the past, and this year I stayed for 4 nights. The cuisine was artistic in presentation, and the flavor—especially the richness of the dashi—was something no other Hotel or Ryokan can match; it was absolutely outstanding. The Onsen water quality is excellent, as expected of the historic Izunagaoka Onsen, making this a top-rated Onsen Ryokan. I will visit again.

This was our second stay. We stayed here as a couple this summer and loved the ryokan so much that we returned this time with my parents to celebrate my father’s 77th birthday. We chose one of the detached guest rooms again, and since there are several, it was a different room from last time. The garden was beautiful, and my parents enjoyed admiring it morning and evening. Both the private open-air bath and the large public bath were wonderful—my parents were absolutely delighted! In addition, since we had visited recently, they thoughtfully arranged our meals so that the menu would not overlap with our previous stay. We hadn’t mentioned in advance that this trip was for my father’s celebration, but when the proprietress came to greet us during dinner and I casually brought it up, she kindly offered a lovely gesture as well. Thanks to this ryokan, my parents said they truly enjoyed their trip to Atami. All of the staff were incredibly attentive, and they even took lots of photos for us (laughs). They also kindly saw us off all the way until our taxi departed. I would like to express my heartfelt gratitude to the proprietress and all of the staff for helping us create such a wonderful celebration. We would love to visit again in a different season.

We traveled with our 3-month-old baby. With breakfast and dinner served in the Room and a private bath, we were able to relax and take our time. The staff kindly laid out the futons early and spoke to us gently, and their warm hospitality was truly comforting. The meals at the restaurant were excellent—we even had seconds of rice. Both the Room and the garden were beautifully maintained, making our stay very pleasant. We had wondered if it would be an issue without an open-air bath, but the in-Room bath was more than enough for us to enjoy.

It was a relief to see the people who had taken care of me before. Set on a quiet hill with great views, the staff were all cheerful and courteous, the Room was clean, the Onsen was relaxing, and the full-course meal was delicious—more than enough to be fully satisfied. Unfortunately it was raining when I left, but at checkout they lent me an umbrella and told me to take it home, which really helped. This is an Accommodation I would like to stay at again.

The in-room bath is available anytime, spacious, and perfect for relaxing. Lately I may have been using only this private bath... The room itself is also large—absolutely wonderful! Above all, the cuisine at this ryokan is beautifully presented and tastes amazing. I was lucky to even get to try ayu sashimi. Meals are served in a private dining room, so you can enjoy your time without worrying about others. Once again, I left completely full. Breakfast also offers so many side dishes that it’s hard to decide what to start with. This is truly my favorite ryokan—no doubt about it. I’d love to come back again.

We were satisfied with everything—the free drinks, dinner, and breakfast. There were also five types of private open-air baths, and the instructions were easy to understand, which was wonderful. Most of the staff are from overseas, but everyone spoke Japanese very well, so we had no trouble at all and enjoyed a comfortable stay thanks to their polite service.

The bath, meals, and service were all even better than we expected. The guest room was also clean and had been updated with new facilities. Thanks to everyone’s thoughtful attention, we enjoyed a very comfortable holiday. We would love to stay here again when we visit Izu. Thank you very much.

Perfect for a family of four! The views are spectacular—no doubt about it! The owner is a true gentleman—no doubt about it! As others have mentioned, the Room has a stylish scent (maybe from an air freshener?), and some guests may feel differently about it. Sing karaoke, dance, enjoy the Onsen, have a BBQ, take in the night view and the morning view—and check-out is at 13:00. We had a wonderful time!

Everything was amazing. Since we traveled by train, it was close to the station, and the location was great—we didn’t get wet in the rain even without an umbrella. But enjoying the Onsen in the rain was also wonderful. Above all, the meals were delicious. I’d love to visit again on a sunny day. Thank you very much for your kind and attentive hospitality.

It’s an older Hotel, but it was thoroughly cleaned and very comfortable. I’ve seen many large Hotels with beautiful exteriors that were covered in dust, so I’m truly glad I stayed here this time. I chose the plan with breakfast, and enjoyed the variety of side dishes, mainly Japanese-style. If I come to Mishima again, I’d love to stay here again!

In Izu Nagaoka, in addition to the large public bath and the semi-open-air bath in the Room, there were as many as five private family baths, making this Accommodation an unforgettable one for a bath lover like me. Of course, I used the large public bath, sauna, and in-room bath, and also tried the family baths, but due to time constraints I could only manage three. Every bath was very relaxing. There were four massage chairs, and perhaps because they were free they were extremely popular (lol). All of the staff were also very pleasant and welcoming. Thank you very much.

The hot spring water is gentle and the temperature is just right. As others have mentioned, the private bath is easy to use and absolutely wonderful.\nOur child was thrilled to experience an open-air bath for the first time.\nThe alfonsino (kinmedai) was delicious—we ordered an extra portion and highly recommend it.\nThe service and hospitality were excellent as well!\nAbove all, we were amazed by the value for money—the quality of the meals and the hot spring water at this price in this area is truly highly recommended.