이 나리야 마역 × 웰컴 라운지에서 쉴 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸

My companion loves the Onsen here, so this is our third stay. I think we’ll come again. Thank you.

I love traveling and stay at various Hotels across different prefectures, and this was the best Hotel I’ve ever stayed at!! After check-in, snacks and drinks were all-you-can-eat and drink, manga was unlimited, and although I didn’t use it myself, there were plenty of spaces for kids to play—so you never get bored during your stay! The breakfast buffet had everything from Nagano specialties to Japanese, Western, and Chinese dishes—there wasn’t enough time or stomach space to try it all (lol). From check-in to check-out, it was truly an amazing experience!! When I visit Nagano again, I will definitely make another Reservation!!!

This trip was with my parents and my son. Since one of my parents has difficulty walking, I chose this Accommodation hoping they could watch the Kamiyamada Fireworks Festival from the Room. We reserved the top-floor Room (5F Executive Floor Suite), convinced we would be able to see the fireworks. When we arrived, the front desk staff guided our car and prepared a wheelchair for my mother. Dinner was included; there was so much that we couldn’t finish it all, but everything was excellent and delicious. The baths were also wonderful, with great-quality water that everyone enjoyed—my son went in four times. As for the fireworks, they were absolutely perfect. We could see the launch site clearly, and it was truly beautiful. The only disappointment was that there were several steps inside the Room. I also thought handrails would have been helpful. Still, with such great food and a perfect fireworks view, I’m glad we stayed in this Room. Thank you to all the staff as well. I’d love to stay again.

The open-air Onsen bath in the Room was truly relaxing, and I used it many times. We chose the small-portion Plan for meals, but it was more than enough to leave us completely full. Both dinner and breakfast were very delicious. The thoughtful touches unique to a small Ryokan—such as a toothpick holder made from chiyogami paper—made the hospitality genuinely comforting. The proprietress and all staff were also very pleasant. Also, since I have trouble with my legs, I stayed in a barrier-free Room, but the shampoo and other amenities in the shower area were placed quite low. If possible, I would like them to be set a little higher. Thank you very much.