센바역 × 만족도 평가가 높은 호텔·료칸

The property, amenities, and hospitality were all excellent, and we happened to be able to watch fireflies as well, making our stay extremely satisfying.

Since it was the weekend, places around Matsumoto Station were expensive!! I searched for somewhere cheaper even if it was a bit farther away, and this place came up. It was my first time, so the front desk staff explained things to me, but they spoke a bit fast and there were parts I didn’t quite understand. I didn’t eat inside the building—I bought food outside and ate in my Room. There’s a supermarket within walking distance. If you go late, some items are half price, and bottled drinks were cheap too. The baths... there were so many different kinds. After coming down from a hike, I was able to relax and take my time. They also lend out shampoo and other toiletries. However... the lockers for guests are small. The Room has a bed and desk, a TV, and a toilet.

Compact and well-organized, typical of Route Inn, ensuring a comfortable stay.

We stayed for 2 nights and 3 days in late August while sightseeing around Suwa, Matsumoto, Kamikochi, and Azumino. The Hotel still feels new and was very clean, and the in-room Facility was well equipped with nothing lacking. The bathroom in particular had a large bathtub, making it spacious and comfortable even just for taking a shower. We had breakfast, and while the selection wasn’t huge, each item was delicious. We especially enjoyed the creative touches such as smoothies made with Nagano-grown fruit and freshly baked waffles. The staff were also extremely courteous. We accidentally soiled some linens due to our own carelessness, but when we mentioned it at checkout, they kindly accepted it without any additional charges. As for amenities, there were no toner or lotion provided, but I think it’s not an issue if you bring your usual ones. Room cleaning is once every three days, but towels are replaced daily. However, it was a bit disappointing that the bath mat wasn’t replaced. Also, the system of leaving trash bins and used towels outside the door as-is was a little hard to understand at first. There are many supermarkets around the Hotel area where we could buy local prepared foods and souvenirs at reasonable prices. There was also a nearby ultra-discount supermarket called Lamu that I’d been wanting to visit personally, so I was glad I could go. By car, Matsumoto city center and Suwa are about 30 minutes away, and Kamikochi and Azumino can be reached in about an hour—very convenient. The pricing felt fair overall, and we were able to use a hometown tax donation coupon as well, which made it an excellent value. We had a very comfortable stay and would love to use this Accommodation again if we have another opportunity.

I used the Plan with breakfast included. The staff provided excellent service, and I was very satisfied with the breakfast. When I was troubled by a persistent cough, they kindly offered me cough medicine, showing perfect attentiveness. I believe this Hotel offers more value than its price.

The Facility feels somewhat old, but the interior is well maintained and we had no issues. Breakfast was very delicious. The morning curry is especially recommended. I’d like to stay again just to enjoy breakfast and the morning curry.

We take a family trip with our dog every summer, and this place was very clean and we were extremely satisfied—it was a wonderful Facility for our dog! If I had to mention one thing, it would be helpful to have a chair in the bathroom (haha). We’d love to come again if we can.

The Accommodation’s atmosphere and the staff were excellent. We were also happy to enjoy freshly harvested mountain delicacies. We would love to visit again.

It feels like a historic Hotel. It’s not new, but it isn’t overly ornate, and it feels clean. There’s no elevator, so you’ll need to take the stairs to your Room. The unit bath also has a step, so please note that it is not barrier-free. I’m not a fan of unit baths, but it seems there was an Onsen nearby, and I wish I had used it. Amenities are placed in the hallway, and you take what you need. I thought that was very efficient! Depending on the day, the dining area seems to turn into a wine bar. I wanted to check it out. I only added breakfast. The pork miso soup was bigger than expected!! Delicious, and more than enough for the morning!! When I go to Shiojiri again, I’ll stay here again.