아즈스이 오이와케역 × 유아 요금 설정 숙소고객 서비스 평가가 높은 호텔·료칸

Unfortunately, due to the rain we couldn’t have a BBQ, but we still had a wonderful time. The villa alone was very comfortable, and we made many great memories. We really appreciated that apple juice, wine, rice, miso soup, and more were provided. Everything was delicious. The Onsen was also excellent; although it rained a bit, everyone went in twice—once at night and once in the morning. We thought we wouldn’t be able to roast marshmallows because of the rain, but the owner showed us how to do it using a siphon coffee maker instead! Next time, we’d love to stay again when the weather is sunny.

The full-course dinner in the evening was our child’s first experience, and it was a wonderful one. Everything at breakfast was delicious. The restaurant staff were warm and attentive, which really impressed us. We would definitely like to visit again.

We had a wonderful time. Due to the heavy rain, the Onsen source stopped, so it was disappointing that we couldn’t use the in-room bath. However, we received a courteous message in advance, and your responses throughout our communication were very polite, so we were able to stay without any issues. Although we couldn’t use the in-room bath, giving 1 star would lower your rating too much, so with hopes for next time I’m giving 5 stars. I would like to visit again once the Onsen is restored. As a personal request, I’d like to mention two points for improvement. First, regarding the hanging light in the center of the Room: even when it was on, it felt dim. If you could replace it with one that allows brightness adjustment or switch to a brighter LED light, I think it would be more comfortable. Second, when walking from the parking area to the entrance, there were multiple nests of what looked like horseflies on the ground. There were many of them around and it made entering and leaving the building difficult. Since this is an important pathway for guests, it would be better to remove the nests or take some kind of countermeasure.

This was our second stay. We stayed for 4 nights and 5 days. Thank you for your advice on our plans, which turned out to be spot-on. The owner's warm personality made a great impression, and our family was already discussing on the way home when we could visit again!

With no limit on the number of dogs, our dogs were able to relax and enjoy themselves, and we were able to unwind in the Onsen as well. The beautifully maintained garden and exterior were wonderful, and it felt special from the moment we arrived. It was a very comfortable Accommodation where we could stay without hesitation even with our dogs. We would definitely like to stay again.

I had a wonderful holiday. I would love to stay here again.

I was able to relax in the Room while looking out at the lush green trees and enjoy a soothing, restful time. The meals were also delicious; I took my time enjoying the course dinner, and for breakfast I had a Japanese set meal. Both the presentation and taste were excellent.

This was our second stay, and this time we enjoyed a three-night Multiple Night Stay. The staff were welcoming and attentive, and the amenities and bath facilities were excellent. The Room was spacious and spotless, with beautiful interior design. Thanks to the thoughtful care shown to guests, we had a truly comfortable trip—thank you. Whenever we visit Azumino, this is the Accommodation we choose.

I stayed in a twin Room, and I wish it had been a bit more spacious. Other than that, I was able to spend my time comfortably, so it was good.