태사역 × 일본풍 리조트 숙소고객 서비스 평가가 높은 호텔·료칸

We visited to celebrate my father’s 80th birthday. It was a long drive from Yokohama to Nagano, but this was a wonderful Accommodation that truly made us glad we came. The in-room open-air bath was a little hot and needed some adjustment, but it was clean, spacious, and free of insects. The shampoo and conditioner also left our hair smooth and silky. (Some Ryokan at this level still leave your hair feeling rough.) All the staff who welcomed us were smiling, and during dinner the head chef served the main dish right at our table. Everything was delicious—made with local ingredients and carefully prepared with great attention to detail. On our way out, they even opened the souvenir shop in the main building earlier for us, so I was happy to be able to buy the souvenirs I wanted. My parents were very pleased as well, so we would love to visit again while they are still healthy.

This trip was to celebrate my mother’s birthday. She requested to see the Onsen she had visited with my late father during their honeymoon, and also the snow monkeys at Jigokudani Monkey Park. We chose this Accommodation because Reviews repeatedly mentioned the private family bath and a homey, relaxing atmosphere. True to the Reviews, it was a wonderfully quiet and peaceful place. The warm glow of washi paper lamps displayed throughout was beautiful, and we could feel the proprietress’s thoughtful care in every detail. And the food—absolutely delicious! Dinner just kept coming (laugh). Every dish was freshly made and served hot. The best of all was the kake soba hand-made by the chef that very morning. I love soba and visit many places, but I’m sorry—this was truly the best I’ve ever had anywhere. Breakfast also made us happy with piping-hot dashimaki tamago. The highlight of breakfast was the miso soup—I wanted to take home the whole pot. As we’ve gotten older, we choose our trips carefully based on both meals and Accommodation quality, and this place offered outstanding value for money. More than anything, we made unforgettable memories here. On our way out, I bought one of the lamps that were on display at the Accommodation as a gift for my mother. Thanks to you, it became the best birthday present possible. We’ll come again in winter—and again for her birthday next year too. Thank you for taking time out of your busy schedule to listen kindly to my mother’s stories (＾ω＾)

Although it is not an Onsen, we were able to relax and rest in a calm atmosphere. The breakfast was also delicious, and we were very satisfied. Chilled drinks in the refrigerator are also free of charge.

I was looking for an Accommodation with an Onsen in the Room, so I made this Reservation. The large public bath was spacious and great, but what I especially liked was being able to enjoy the in-room bath as many times as I wanted. My skin felt so smooth afterward—it was very relaxing. The meals and evening drink service were excellent. Also, thank you to all the staff for your kind and attentive service.

The old-fashioned Momoyama-style bath was truly impressive. From the changing room, the detailed ceiling and flooring created a wonderful sense of character, and when I opened the door to the indoor bath, I couldn’t help but sigh at the atmosphere of a bygone era. The open-air bath also had an excellent ambiance. I rated service 4 because I would have appreciated clearer maps and signage inside the property.

I stayed at this Accommodation yesterday! The service was very attentive, and the in-room open-air bath was flawless. Watching the staff grill and prepare sushi right in front of us at dinner and breakfast made the experience even better. Thank you for a wonderful one-night stay!

I stayed for two nights in August and did not experience any major inconveniences. The meals were delicious. The Onsen was spacious, and I was able to relax and enjoy it. The staff were also very helpful. There was only one designated smoking area outside, but it was not particularly inconvenient.

Thank you for taking care of me on this touring trip! I really appreciated being allowed to park my motorcycle under the eaves by the entrance. The staff included many young women from overseas, and everyone served us politely with constant smiles, so I was able to fully enjoy a satisfying Onsen Accommodation—thank you very much. Next time, I’d like to visit with my wife and daughters as a family, and I look forward to seeing you then. If I may make one request: I had a beer in the floor area next to the front desk, but I was disappointed that the glass was at room temperature (it was a hot day, so it felt lukewarm). I would be grateful if you could consider this. Thank you again for such an enjoyable stay at your Onsen Accommodation. This middle-aged rider will definitely be back!

Thank you for taking care of us during the Obon holiday period. The Accommodation is old, but it was kept very clean inside. The private bath was also very spacious and nice. What was disappointing was the way the meals were laid out and how cramped the space was. There was no space to set down a tray, so we couldn’t even use seasonings, and it was inconvenient to place small plates; I’d like to see some improvement. There wasn’t much soy sauce available either, and it seemed we had to wait in a long line just to get soy sauce on our plates. The display layout also made items hard to pick up—for example, udon next to ice cream—so everything felt scattered. It’s a shame because everything else was good.

Stayed overnight after skiing at Shiga Kogen After check-in, straight to the open-air bath! Then draft beer at the all-you-can-drink corner. There were snacks too—the mixed nuts were delicious. Dinner buffet featured teppanyaki beef, with red wine, and lots of other options. Breakfast was tasty as well. If I didn’t have to drive, I’d have enjoyed the all-you-can-drink from the morning too (lol). The building is old, but they’ve clearly worked hard on renovations. The woman at reception also made a great impression. It’s a shame the dead grass along the road makes it look a bit abandoned from outside. I’ll be back.

Our stay for three men, all turning 72 this year, was very enjoyable. - We could park right in front of the Hotel, and the lift ticket counter is connected to the front desk. The 1-day pass was inexpensive (about half the price of other ski resorts), and Accommodation guests also received a 500-yen discount. - Both the Room and the large public bath were spacious, so we could relax. The dinner buffet included 1 hour of all-you-can-drink, and although there was no all-you-can-eat crab option, dishes were replenished quickly when they ran out, which we enjoyed. - A few points to consider: the air conditioner in the Room was quite noisy, and there were no chairs in the ski locker room. Also, the shop’s refrigerator only had ice cream and no ice; unfortunately, a store diagonally across from the parking lot had sold out of ice as well. All of the Southeast Asian staff at both reception and the restaurant were very pleasant—thank you for a wonderful ski trip.

Dinner was at an izakaya using the Hotel voucher. We had a grilled fish set meal and local sake within the voucher amount. It was delicious. In the morning, we had bread and coffee; I would have liked a salad. The bath was very hot, but the water was great. The only drawback was that the parking lot was hard to find. Thank you for your hospitality.

I stayed here during the Obuse Marathon. Despite my early departure, they kindly prepared rice balls and tea for me, which I greatly appreciated. The warm smiles when welcoming and sending me off made for a wonderful stay.

Excellent access to the Shiga-Kusatsu Road. The Room was spacious and relaxing. The Onsen was very pleasant. The staff were kind and made us feel at ease.

This Onsen was perfect for us, as we prefer mildly warm water. Some Reviews mentioned it gets crowded with day-trip visitors, but perhaps due to the season, it wasn’t too busy. We relaxed in the open-air bath with its milky-white Onsen water. The meals were also excellent, featuring creative dishes such as simmered stir-fried Japanese spikenard, deep-fried char with black vinegar sauce, and maitake mushroom rice. It’s an Onsen we’d love to visit again.

I stayed here for a Multiple Night Stay during my trip to Nagano. Even though I arrived much earlier than planned, the front desk staff kindly assisted me, which was very helpful. The Room was spacious enough for a family, and since it was just the two of us as a couple, we could really relax. Because the location is up in the mountains, it was quiet and cool at night, and I slept well. Breakfast was buffet-style with a sufficient variety. Since I stayed multiple nights, I had breakfast twice, and I appreciated that the selection changed slightly. There are vending machines for drinks and ice cream inside the building, as well as a small shop, but there are no convenience stores or restaurants nearby. If you choose a Plan without meals or plan to have light food and drinks in your Room, I recommend shopping before arriving at the Accommodation. I also had a Plan without dinner, so the front desk staff told me about “Madarao no Yu,” located a short way down the hill. Thank you to all the staff for their kind hospitality—this was my first Multiple Night Stay, and I had a very comfortable time.

I was worried because the Reviews I checked in advance were low, but I’m very satisfied. The Room was spacious, and the view toward Zenkoji Temple and the night scenery were amazing. The amenities were well stocked, and both the open-air bath and indoor bath were great. Since it was that time of year when the Room heating wasn’t on, it was cold, so I contacted the front desk and they brought me a fan heater. There were some stains and dirt on the carpet, and the amenities didn’t feel particularly luxurious, but at this price it’s more than enough. It seems like meal ratings are very low, but since my stay was No Meals Included, I can’t comment. If you go down about 10 minutes there’s a convenience store, and beyond that there’s an AEON mall, popular supermarkets, chain restaurants, and ramen shops—so even with No Meals Included there’s no problem. I’ll stay here again next year!!