태사역 × 고객 서비스 평가가 높은 호텔·료칸 - 2페이지

The ski slopes are immediately to the left as soon as you step outside the entrance, so it was great that we could change into our gear in the Room and head straight out. The Onsen was also very relaxing and enjoyable. The staff were wonderful—everyone greeted us with a smile and kindly answered our questions. The building is old, but it was clean and didn’t bother us. It snowed until early morning, then cleared up around 9 a.m., making for perfect conditions.

They kindly accommodated our unreasonable requests, and we were very satisfied.

I stayed here for a Multiple Night Stay during my trip to Nagano. Even though I arrived much earlier than planned, the front desk staff kindly assisted me, which was very helpful. The Room was spacious enough for a family, and since it was just the two of us as a couple, we could really relax. Because the location is up in the mountains, it was quiet and cool at night, and I slept well. Breakfast was buffet-style with a sufficient variety. Since I stayed multiple nights, I had breakfast twice, and I appreciated that the selection changed slightly. There are vending machines for drinks and ice cream inside the building, as well as a small shop, but there are no convenience stores or restaurants nearby. If you choose a Plan without meals or plan to have light food and drinks in your Room, I recommend shopping before arriving at the Accommodation. I also had a Plan without dinner, so the front desk staff told me about “Madarao no Yu,” located a short way down the hill. Thank you to all the staff for their kind hospitality—this was my first Multiple Night Stay, and I had a very comfortable time.

I was worried because the Reviews I checked in advance were low, but I’m very satisfied. The Room was spacious, and the view toward Zenkoji Temple and the night scenery were amazing. The amenities were well stocked, and both the open-air bath and indoor bath were great. Since it was that time of year when the Room heating wasn’t on, it was cold, so I contacted the front desk and they brought me a fan heater. There were some stains and dirt on the carpet, and the amenities didn’t feel particularly luxurious, but at this price it’s more than enough. It seems like meal ratings are very low, but since my stay was No Meals Included, I can’t comment. If you go down about 10 minutes there’s a convenience store, and beyond that there’s an AEON mall, popular supermarkets, chain restaurants, and ramen shops—so even with No Meals Included there’s no problem. I’ll stay here again next year!!