Maekawa 역 × 웰컴 라운지에서 쉴 수 있는 숙소만족도 평가가 높은 호텔·료칸

We stayed here to celebrate my partner’s birthday. The property was very clean, and there were so many thoughtful touches to enjoy—like the complimentary drinks corner, a small selection of toys, plenty of large public baths, and even handheld fireworks—that we couldn’t experience everything in just one day! Above all, the staff’s attentiveness was outstanding. They helped serve the birthday cake and presents, provided candles and a brazier for the fireworks, and adjusted the lighting to create a lovely atmosphere—we truly felt their care. My partner was very happy as well. We’d love to stay again!

I arrived at the Hotel early, so I was guided to sit and wait in the lobby until my room was ready. That actually worked out well. Once I sat down in the lobby, it felt surprisingly spacious, and with artwork on display it really gave a “new Hotel” impression. They also offered complimentary drinks such as smoothies and lemon water, which were delicious—I had several cups. The coffee from the coffee machine available from 3:00 PM was also authentic and very good. Not only the lobby, but the guest rooms and the large public bath were truly spotless. Choosing this place was absolutely the right decision. The only disappointing point was that when I went to the breakfast venue, there were no staff stationed at the entrance, and the sign instructing guests to put their breakfast ticket into a basket was placed in an inconspicuous spot. As a result, I waited at the entrance for a while (another guest told me what to do). If guests are supposed to put their breakfast tickets into a basket, I’d like it to be made clearer. If I have another chance to visit Nagaoka, this Hotel will be my first choice.