Maekawa 역 × 온천 × 만족도 평가가 높은 호텔·료칸

We stayed here to celebrate my partner’s birthday. The property was very clean, and there were so many thoughtful touches to enjoy—free drinks, a small selection of toys, multiple large public baths, and even handheld fireworks—that we couldn’t experience everything in just one day! Above all, the staff’s attentiveness was outstanding. They helped serve the birthday cake and gifts, provided candles and a brazier for the fireworks, and adjusted the lighting to create a lovely atmosphere—we truly felt their care. My partner was very happy as well. We’d love to stay again!

I arrived at the Hotel early, so I was guided to sit and wait in the lobby until my room was ready. That actually worked out well. Once I sat down in the lobby, it felt surprisingly spacious, and with artwork on display it really gave a “new Hotel” impression. They also offered complimentary drinks such as smoothies and lemon water, which were delicious—I had several cups. The coffee from the coffee machine available from 3:00 PM was also authentic and very good. Not only the lobby, but the guest rooms and the large public bath were truly spotless. Choosing this place was absolutely the right decision. The only disappointing point was that when I went to the breakfast venue, there were no staff stationed at the entrance, and the sign instructing guests to put their breakfast ticket into a basket was placed in an inconspicuous spot. As a result, I waited at the entrance for a while (another guest told me what to do). If guests are supposed to put their breakfast tickets into a basket, I’d like it to be made clearer. If I have another chance to visit Nagaoka, this Hotel will be my first choice.

This was my first time staying here. It’s close to the interchange, so it’s convenient if you’re driving. There are also many restaurants within walking distance—Bikkuri Donkey, Yamaokaya, Komeda Coffee, Kora, and more—so you’ll have plenty of choices. The Room was clean and there is a large public bath as well. I would like to stay here again.

We stayed as a family of five. During Golden Week, the breakfast included, Facility, and service were all excellent. We would like to stay again if we have the opportunity.

We stayed here the day after visiting Ikaho Onsen. When we arrived, a staff member was sprinkling water at the entrance, so we asked where to park. As we headed over, a cat unexpectedly guided us to the parking area—such a heartwarming welcome from the start. The Accommodation, the pleasantly warm Onsen, and the meals were all excellent. Another Accommodation we’d love to return to has been added to our list. Thank you very much.

Thank you for your hospitality. Previously, I used to make a quick return to Tokyo after the Niigata races, but this time I stayed overnight on Sunday. It was a traditional accommodation, and staying in a tatami room for the first time in decades brought back nostalgic feelings. The onsen was great, but above all, the meals (both breakfast and dinner) were outstanding. I would love to stay here again during my next visit for the Niigata races.