나가노하라쿠사쓰구치역 × 눈 구경 목욕으로 인기 있는 숙소고객 서비스 평가가 높은 호텔·료칸 - 2페이지

You can enjoy the gentle Yubatake Onsen in the calm, refined atmosphere of a long-established Ryokan. The food is delicious, but above all, the staff are exceptionally kind. Every visit leaves me impressed by their outstanding service. At check-out, the gracious proprietress sees you off with great care, and you can truly feel how her attentiveness is reflected throughout the entire team.

This was our second stay, the first in two years. The buffet offered a wide variety of dishes, including local specialties unique to the area. Both the buffet staff and the front desk staff were very kind and attentive, which made our stay truly comfortable. In particular, the buffet staff explained things in a way that was easy for our child to understand and spoke to us in a friendly manner, which we really appreciated. When we stay in Kusatsu again, we would love to choose this Accommodation. Thank you very much.

The open-air bath was absolutely wonderful!! Breakfast—both Japanese and Western—offered a great variety of Gunma ingredients, and everything was delicious. I was especially impressed by the omelet made in the open kitchen; they customized the seasoning and sauce to my liking. Of course, it tasted great! Unfortunately, we weren’t blessed with good weather. The fog was so thick that we couldn’t enjoy the view from the Room or from the open-air bath, and I wasn’t able to see Mt. Asama or the surrounding mountain range I had been looking forward to—which was very disappointing. Perhaps because of the bad weather, there was a cute little teru-teru bozu placed in our Room, which really warmed my heart. Thank you for your wonderful hospitality. Here are a few things I noticed: It would have been nice if shower caps and hairbrushes were provided in the bathroom. I had breakfast by the window overlooking the golf course, but I noticed a spider web near the top of the window area. (There were quite a few on the outside as well.)

I stay here every two months.\nThe building is clean and well maintained, and I’m always satisfied whenever I visit.\nIt’s also close to Yubatake and the Onsen town, so I keep coming back again and again.\nThe food is delicious, and the staff provide excellent service.\nThank you as always for the wonderful memories.

To all the staff at Karuizawa Club Hotel 1130, thank you as always for your kind support. My family has stayed here many times over the past few years, and this time we were finally able to make a Reservation for the Premium Family Suite Room we had long hoped for, so we stayed yesterday. As its name suggests, it was the highest-grade Room among the many Rooms at Karuizawa Hotel 1130. There was an open-air jacuzzi bath on the balcony, and two indoor baths inside as well. There were also two restrooms, and four separate rooms in total—one of them a bedroom with a skylight that lets you gaze up at the sky. Because every space was so luxurious, my whole family was thrilled the moment we stepped into each room. We had reserved Japanese kaiseki at Yamaboshi well in advance, but it was changed to a buffet Plan. Just like in Hewitt Resort’s TV commercial, the buffet venue was beautiful and the selection was extensive. From the live kitchen at dinner to freshly made rice balls at breakfast, everything exceeded our expectations. The staff were all courteous and kind, which helped us greatly. We also visited the open-air bath at Onioshi Onsen; it had been renovated and made it easier to access directly from the indoor bath area. We will be staying one more night later this month as well, and we are looking forward to enjoying the same Premium Family Suite Room again. Each time we stay, this wonderful Hotel continues to evolve even further—and it has become our family’s favorite. I hope other guests can experience that same sense of excitement too. To everyone on staff at Hotel Karuizawa 1130, thank you very much as always.

It was within walking distance of Yubatake, and the meals offered a wide variety and were delicious. The Room was so spacious it almost felt like too much, but I was able to relax very comfortably. The open-air bath in the Room wasn’t very private despite being “open-air,” as it could be seen from outside, so I ended up having to lower the blinds, which reduced the sense of openness. Still, it was much better than an indoor bath. There was also a large public Onsen bath, so I could fully enjoy the Onsen there as well.

We checked in early and enjoyed the Onsen before dinner. The perfectly comfortable Onsen temperature was wonderful! Drinks after the bath were also great! There was a wide variety at the dinner buffet, but we were so full that we couldn’t try everything. Breakfast also had a great selection and was delicious. One thing to mention: it was disappointing that there was hardly any hot water from the faucet in our Room. We could see the Yubatake lit up at night from our Room. We actually wanted to take a walk to the Yubatake right in front of us, but it started raining and we couldn’t go, which was a shame. The exterior of the building showed its age, but choosing Daitokan was absolutely the right decision. We’d like to stay again. Thank you very much.

Thank you very much for taking care of us during our 3-day, 2-night stay. The staff were wonderful, and we truly appreciated how quickly you responded to our inquiries. The only disappointing point was the towels. They were not very absorbent and were not ideal for drying off. Although Kusatsu is not the easiest place to access, this is a Hotel we would like to visit again.

The friendly staff who struck up conversations left a strong impression. There were plenty of seats in the lobby, so we had no trouble even at checkout. The meals were served at just the right pace, and both dinner and breakfast were delicious. The room was a comfortable size. It was also a pleasant walking distance to Yubatake—not overly crowded—so we could relax and enjoy our stay.

This was our first time staying here. We made a Reservation with a very good-value Plan, but one person suddenly couldn’t make it. When we informed the staff, they handled it very flexibly, which truly helped us. It was our daughter’s birthday, and they also arranged a birthday cake separately. The staff and other guests offered congratulatory words as well, and our daughter was delighted. The meals included some items prepared in advance, but the Joshu beef sukiyaki and fresh sashimi were especially delicious. Rice, miso soup, dessert, and drinks were served buffet-style, so we could enjoy seconds without hesitation—this was excellent. The Room was very spacious; the tatami mats looked newly replaced, there were no areas that concerned us in terms of cleanliness, and we stayed comfortable throughout. Needless to say, the large public bath had wonderful water quality. There was also a cooler “refreshing bath” available only in summer at a lower temperature, which made it comfortable for the children too. All employees were kind and helpful. Above all, it left an impression to see energetic senior staff cheerfully greeting guests while pushing large carts. Everyone worked so efficiently that it gave us energy as well. I’m sure there are various Reviews out there, but for our family this has definitely become a place of wonderful memories—thank you very much! Also, the flowers were properly arranged with fresh blooms; I admired how well they are maintained despite how much work that must be. Next time we’d love to return with the person who couldn’t come this time as well.

I was satisfied with everything—the facilities, the Room, and the bath. The food tasted average, but there was a wide variety of dishes, and I was able to enjoy my meal at a relaxed pace.

This was my first time staying at this Hotel. The front desk staff were wonderful, and the food was delicious—I was very satisfied. Just one thing: coffee was provided in the morning, but it was a coffee drink rather than brewed coffee, which was a little disappointing. Still, considering everything overall, I felt it offered excellent value for money. Thank you very much.

The staff were very courteous, and I had a comfortable stay. All of the meals were delicious, and I was very satisfied! I will stay again.

When I went to the front desk to ask if I could park my car before check-in, there were only foreign staff and I couldn’t communicate well. We stayed for two nights, and my wife lost the Room key, so I contacted the front desk, but again it was foreign staff and they didn’t understand—saying they would check—and that was it. However, with pre-registration enabling instant check-in via QR code and a Room mirror with tablet functions for instant check-out, I feel this Hotel is ahead of its time.

With check-in at 2:00 PM, this Hotel is recommended if you arrive in Kusatsu early and want to sightsee around Yubatake first. However, it’s hard to tell from the map, but walking from the Hotel to the downtown area where Yubatake is located requires going up and down a very steep hill. It’s about a 10-minute walk one way, but the uphill stretch is quite tough. The in-house Facility, public bath, and Room had been renovated and were clean and comfortable, but I was unlucky with my Room—the sound of rain hitting the Facility roof outside the window was loud and made it hard to sleep—so I rated the guest room two stars lower and overall satisfaction one point lower.

The renovated traditional building offers a modern Japanese-style Ryokan with friendly and helpful staff. The Onsen is available as a private bath, and you can use it anytime if it's vacant. There are three baths, each supposedly at different temperatures, but they all seemed to be the same temperature and quite hot. The much-talked-about breakfast was also delicious.

My wife, my parents, and our dog stayed here. Some pet-friendly Hotels have lots of restrictions in the shared areas (like requiring a crate), so this time we chose this entire house rental. The Facility was clean and had a nice atmosphere, and the bath was very large for one person—very satisfying. There aren’t many items left out, so we felt at ease knowing our dog wouldn’t chew on anything. We didn’t include meals, but we ate out near Yubatake for dinner. For breakfast, we had bought various local foods at roadside stations during our trip, and we enjoyed them together as a family. There were hardly any people around the building, and it was wonderfully quiet—just the sound of insects—so we could relax. I also thought it would be a great place to bring friends visiting from overseas. Also, when we went to pick up the key, the foreign staff member was very kind and helpful. Thank you very much.

The free-flowing natural hot spring water overflowed generously, and it was wonderfully hot and relaxing. It’s located a little away from central Kusatsu, but I’m sensitive to noise, so I was thrilled to sleep soundly in the quiet. They provided Shuttle Service to the town center, so I could enjoy a beer without worrying about driving or parking. The facilities were clean, and the meals were delicious—I was completely full!

We stayed for two nights in a twin Room. On the first day, we made a Reservation for the private open-air bath and sauna, and it was wonderful. Kusatsu is known for having many very hot baths, but this one was at just the right temperature and felt great! Even without a Reservation, we were able to use the indoor bath privately whenever it was available. The Room was divided into a Japanese-style room with a TV and low table, and a Western-style room with beds. The washbasin featured beautiful pottery, which was lovely. The owner was friendly and kind—at check-in they marked plenty of restaurant recommendations on a map for us, and when we returned they asked if we had been cold while sightseeing. There was also a flashlight in the Room, which really helped for an evening walk. We would definitely like to stay here again when we visit Kusatsu!

We stayed on the Couple Plan, and we truly appreciated several services that were not listed in the Plan details, which were extremely helpful for sightseeing in Kusatsu. Services not mentioned in the Plan details: - Shuttle Service to Yubatake after dinner - Free yukata rental - Drop-off to the terminal at check-out - Complimentary coffee, chocolates, and massage chairs in the lounge - Free ice cream in the freezer In addition, both breakfast and dinner were excellent, with great attention to detail throughout—from presentation and side dishes to cooking methods. If we visit Kusatsu again, we would definitely like to stay here again.