가쓰우라 역 × 환불 가능한 플랜이 있는 숙소고객 서비스 평가가 높은 호텔·료칸

This Accommodation is perfect in both facilities and service. Everything is spotless, and it was truly impressive how the staff provide heartfelt hospitality while maintaining a comfortable sense of distance from guests. I felt they must place great emphasis on staff training. Dinner was a full-course Japanese meal featuring local ingredients, with abalone and splendid alfonsino as the highlight. The seasoning was natural and brought out the best of each ingredient. Both dinner and breakfast were generous in portion, but everything was so delicious that I finished it all. Thank you for making such wonderful summer memories for us.

Last time, we stayed in January of last year. Even in the freezing cold, having a BBQ while sitting under the kotatsu on the balcony was so much fun. This time, we returned at the end of summer with our senior dog. It was the best season, and we fully enjoyed the black-water Onsen both indoors and in the large public bath. The staff’s greetings as we passed by, their willingness to help when we needed it, and the front desk team’s smiles and efficient guidance were even more pleasant than before. The thorough cleanliness may also be thanks to considerate guests… Wherever you go, you can truly feel how comfortable it is. This Accommodation keeps evolving for the better every day, and we’re already looking forward to our next visit.

Since there was no air conditioning, it was too hot to stay inside until the evening, but it was cool and comfortable at night. The toilet is a little far away, but it was clean. It’s dark on the way to the bath, so a headlamp is useful to have. The BBQ hamburgers were delicious.

A hidden gem at our breakfast restaurant is the Fisherman's Bowl, also known as Mago Chazuke. Served in a special bowl with half a portion of white rice, namero (minced fish), shirasu (whitebait), pickled plum, grated yam, shredded seaweed, wasabi, and dashi broth. Perfect for those looking to replenish salt and energy during summer fatigue—give it a try! Enjoy it with the scent of the sea and ocean breeze! We have a suggestion: how about offering an "Ahi Creative Tuna Bowl" during lunchtime someday? GINGER or SPICY Ahi bowls are extremely popular in Hawaii. We believe it would be perfect for SAYAN's lunch menu and could become a hit dish. You can compare it to OFF THE HOOK or MAGURO SPOT—Ono!! Announcement! September is the best time to visit our accommodation. Summer isn't over yet! On September 13th and 20th, we will host Surfing Meetings 2025. The package includes surfing lessons and lunch at Sayan Terrace for ¥6000—a deal you can't miss. See you soon! MAHALO!

Although it was a basement Room, I was surprised by the high quality. The bathroom and toilet had a sophisticated design and felt very clean. I wished there had been a place to hang wet towels. It’s conveniently located right in front of the station, so I’d like to stay again. I was also satisfied with dinner at the izakaya inside the Hotel.

This was our first stay. With the ocean right in front of us and a pool to enjoy, it became an unforgettable memory. The kids especially loved the night pool. The next morning we had an early breakfast and headed out first thing; there were many different shops and we had a great time. After that, we tried On the Sea and enjoyed the beach and pool until lunchtime. We accidentally left something behind, but it was found the next day and mailed to us. We are truly grateful for your kind and attentive support right up to the very end. It was a wonderful family trip. Thank you so much! We would love to stay again.

The food was outstanding. For dinner, the splendid alfonsino, abalone, and spiny lobster were all delicious, and the portions were more than we could finish. Breakfast was also excellent—the spiny lobster miso soup was especially tasty. The relaxation room offered free ice cream and coffee, as well as electric massage chairs. While the exterior and some common areas were not very clean, the guest rooms and dining area had been renovated.

Perched on a hill in Katsuura, and with our Room on a high floor, we were thrilled by the Katsuura views from the balcony. The terracotta-toned living area also had a kitchen, refrigerator, and microwave, so we could relax in the Room at night with takeout side dishes we brought in. The sink area and toilet were both spacious and very convenient to use, and the bed was at a comfortable height so we slept soundly. The Onsen was free-flowing, with just the right temperature. The water felt silky and left our skin smooth; after soaking morning and night, my hip joints even felt more flexible. With breakfast included and a pool on site, it was an excellent value even during the busy summer season—overall a very satisfying trip. Just one thing: the toilet near the pool had a strong odor, which was bothersome.

The front desk staff were very kind and helpful. They patiently explained things I didn’t understand, and even made me coffee. Thank you very much. Regarding the Facility, while business Hotels generally don’t offer this, it would be helpful to have something in the Room to hang laundry when washing small items that don’t need to be taken to a coin laundry.

We happened to stay right when the pool opened, but unfortunately the weather was terrible and we couldn’t swim. What a shame! Still, we were very satisfied with the Room atmosphere and the course meal, and we were able to relax thoroughly. We’ve visited Harvest in Nasu and Hakone (Sengokuhara), but it’s a pity that Katsuura doesn’t have an open-air bath. Sorry for being picky. We’ll be back again.

Both dinner and breakfast were delicious. There are no nearby houses, and although we had heard that muntjac sometimes damage the fields, we enjoyed a salad made with freshly picked lettuce and herbs from those very fields. I was hoping to see a muntjac. The bamboo grove behind the property was beautiful.

Just before summer vacation, we decided on a whim to take our dog and head to Katsuura as a family, and started looking for an Accommodation—then, miraculously, we were able to make a Reservation with Konta-san, and we couldn’t wait. The vast grounds and the stunning lawn were impressive from the moment we arrived! Stepping inside was even more amazing!! We thoroughly enjoyed the wonderfully soft wooden house, lovingly maintained down to every detail. Spending time with the friendly, animal-loving couple—and meeting their adorable goats and dogs—was pure bliss. We’ll definitely be back; next time we’d like to visit in winter. Thank you very much.

We stayed with 11 people across three families. IKYU only allows Reservations for up to nine guests, but when we contacted the property, they were able to accommodate us.\n\nBecause of the location, there are quite a few insects, but we even found stag beetles and enjoyed bug catching. If you like saunas, there is also a cold plunge pool, so you can really enjoy it.\n\nI recommend using the amusement floor even if it costs extra. The karaoke and darts machines were fairly new, and someone was playing throughout our stay. It wasn’t listed under the Facility details, but having an ice maker was a nice plus.\n\nThe dryer is a drum type, so large loads took some time.\n\nWe would definitely like to stay again.

We used this accommodation for a family trip with members including people in their 90s, a 2-year-old, and a pregnant woman, making it challenging to move around on a typical trip. The result was complete satisfaction. First of all, the jacuzzi, pool, and tennis court are aligned in a straight line, allowing us to watch everyone playing outside from the indoor sofa. This setup made it enjoyable for both those who wanted to stay active and those who preferred to relax without anyone feeling left out. Additionally, multiple tennis rackets and balls as well as pool toys were provided. Thoughtful amenities like body soap for toddlers and step stools were also available. Furthermore, having two washing machines and dryers made laundry stress-free during our stay with multiple families. As for the area surrounding the facility, places like the municipal pool and Onjuku Beach are within walking distance even for a 2-year-old. A nearby supermarket (Ootaya) was convenient too. When we went further to Beisia Katsuura store, we found fresh seafood at affordable prices and enjoyed grilling them on the barbecue table at the facility. The cleaning staff we briefly met were pleasant as well. It’s such a clean facility that we would love to use it again in the future. Thank you very much!

About 25 years ago, I visited the Katsuura Morning Market with my children and had a great time, so I went again this time. This time it was the three of us: my wife, my mother-in-law, and me. Both Katsuura Beach and the morning market were close by, so the location was perfect. There was no large public bath—only an in-room bath (available 24 hours)—and it wasn’t an Onsen, which was a bit disappointing, but my mother-in-law was very satisfied. Dinner was Japanese-Western (French? Italian?), and I felt a little sorry for my mother-in-law, but she seemed happy with it, so all good. The photos include some taken while we were eating and even after we finished (lol).

This year, we opted for a Multiple Night Stay again. Our dog had so much fun in the spacious dog run that it didn’t want to leave. Although the weather wasn’t great, we enjoyed playing badminton and table tennis in the multipurpose hall, which made the kids very happy. During breaks in the rain, we of course used the pool. The buffet offered a different menu each day, so even with a Multiple Night Stay, it never got boring. Everything was delicious, but the bread and desserts were truly exceptional. The pet hotel was spacious and nice; however, there was some competition for beds in the upper room while downstairs... not as much excitement there. The bathroom and toilet were spacious too, but having all water facilities only on the second floor was slightly inconvenient. It would be great if they could upgrade their hairdryers as well. On a positive note, I appreciated that they used tissue-style toilet paper instead of roll-type ones—if only hotels and ryokans across The Whole Country adopted this! In summer when you sweat a lot, having access to coin laundry is very convenient. We’ll definitely come back again next year!

Everyone was satisfied with the Facility, amenities, and services. However, starting use from 3:00 PM felt a bit late. In summer, many guests come to the beach early in the morning, so being able to use it from at least 12:00 PM would make the stay even more enjoyable. I would like to use it again if I have the opportunity.

I traveled with my dog and my elderly parents. Because my mother was undergoing breast cancer treatment, we ruled out Accommodations with large shared baths that would be used together with other guests. That’s why this kind of private, whole-house rental traditional farmhouse Accommodation was truly appreciated, and it was our first time staying here. We also found the service very comfortable—welcoming and thoughtful, yet not intrusive, with just the right sense of distance. Since the interior is a renovated old house, most areas are wooden floors except for the tatami Room(s). To be honest, that can be hard on a dog’s paws, but if you bring blankets or similar items and make sure your dog has soft places to rest and walk on as much as possible, it isn’t an issue at all. The meals provided were also delicious, and we were very satisfied. There was even a massage chair in the spacious earthen-floor area, which our family took turns using. It seems there are several other Accommodations in this series as well, so next time I’d like to visit a different one too.