신스기타역 × 화이트데이 기념 숙소시설・설비의 평가가 높은 호텔·료칸

From the moment we arrived until check-out, we felt truly satisfied throughout our stay. We have often stayed at The Kahala Hotel in Hawaii as well, and our children were excited, saying it smelled just like Hawaii, and they had a wonderful time. The staff’s thoughtfulness was outstanding; even though we were staying with a baby, they responded to every request with a smile and “Of course,” for which we were truly grateful. We had dinner at OZIO, and every dish was so wonderful it made us think it was French cuisine; we were genuinely impressed that there is no Italian dining of this level in Osaka—even at a Hotel. The breakfast buffet was also very clean, delicious, and high in quality item by item—we were completely satisfied. Whenever we visit Yokohama, this is the Hotel we will definitely choose again. Thank you very much for such happy memories.

As it’s a new Hotel, it was very clean, the Facility was well equipped, and it was comfortable to stay there! I was also very satisfied with the separate roomwear. However, the convenience store is a bit far, and depending on which ticket gate you exit at Yokohama Station, the route can be hard to find.

The view from the Room is wonderful. Since the Room was right in front of the elevator, I worried it might be noisy, but it didn’t bother me at all. The Room was also new, with a minimalist design and very stylish. The Room has only a shower. It seems there is a large public bath available, but it was crowded the whole time so I gave up. However, I liked that you can check how crowded it is on the TV in the Room. It’s one stop from Yokohama Station, but it’s close enough to walk to places like Sogo and Bay Quarter. Because it’s not directly at Yokohama Station, it doesn’t feel overly crowded, which I personally like. I’d love to stay again if I have the chance.

We stayed to celebrate a family birthday. The view from the window was amazing, and our whole family was thrilled from the moment we entered the Room. The view from the 12th-floor front desk was also wonderful, and the night scenery was truly beautiful. The drinks we enjoyed in the lounge while watching the night view, as part of the Diamond member benefits, became one of the best gifts for our family birthday celebration. The Room had two sinks, and the bathroom had a washing area, which made it easy for me to bathe together with my elderly mother—something we really appreciated. The staff were very kind, and breakfast was delicious; it was a thoroughly satisfying stay. Chinatown is very close by, and we also walked around nearby spots such as Hotel New Grand next door, Yamashita Park, and Honmoku. However, because of the heat, we often returned to the Hotel to rest soon after. Everyone kept saying during our stay that we would like to come back and stay at this Hotel again in a season other than summer. We would love to stay again. Thank you very much.

It had been a while since I last enjoyed a Hotel vacation. The heat had been lingering and I was tired from work, but I was able to refresh and feel back to normal. I love the Japanese-style breakfast in the morning. Sorry for spilling the soy sauce. I’ll be back again. Everyone, please be careful of heatstroke even while you’re at work.

We stayed in a Premium Executive King on a high floor (39 m²). The spacious Room and high-quality, comfortable bedding made our stay in the guest Room exceptionally relaxing and pleasant. In addition, at the exclusive Executive Lounge on the 5th floor, we were able to unwind calmly during every service period—breakfast, tea time, and cocktail time—which left us feeling refreshed. Thank you for a wonderful stay.

This is my favorite Hotel in Yokohama. The interior is truly beautiful, and the Room was spacious, clean, and comfortable. The Minato Mirai view is like a painting. Everyone at the front desk was gentle and courteous, which made me feel very welcome. Thank you for the wonderful Room. We didn’t add breakfast this time, but the room service curry was outstanding. The restaurant is great too, but enjoying a meal in the Room while relaxing and taking in the night view feels like a real luxury. I had a wonderful stay. Thank you very much. I will definitely return.

This was my first time staying here. From check-in, I was welcomed with a wonderful smile, which raised my expectations. The Room was a twin—spotlessly clean! Perfect for relaxing in a spacious setting on my own. The amenities were great, including cleansing oil that women will appreciate. The shampoo also had a lovely scent. I was able to borrow an air purifier and a hair iron for free! The lounge chair was extremely comfortable as well. Since this stay was for enjoying some solo time, I ordered room service at night: a delicious burger and the dessert of the day. I don’t like truffle fries, so I asked to switch to regular fries, and they happily accommodated my request—I really appreciated it. I definitely want to stay again. Next time, I plan to book with breakfast included. Even during the busy checkout period, everything was handled smoothly and efficiently! If there’s one thing I could ask for, it would be an even better experience if there were a late check-out Plan!

This was my first stay for a live concert at Pia Arena. Since it’s right across the street, I could return immediately after the show, which was great. The bathroom had a separate washing area, breakfast was delicious, and even though it was raining I could still enjoy the view (it would have been perfect on a clear day). The staff were also excellent, so this has become a Hotel I’d like to stay at again. I’ll definitely come back even when there isn’t a concert. Thank you for your hospitality.

I stayed here as my base for a 3-day, 2-night trip. The location is extremely convenient, with direct access to a Minatomirai Line station, and it’s also a big plus that major attractions such as Yokohama Chinatown, the Red Brick Warehouse, and Yamashita Park are within walking distance. I booked a Room with panoramic views of Yokohama Port, and since there was availability, I was upgraded free of charge. The Facility was excellent, and the bed was very comfortable—I was able to relax and recover from travel fatigue. This Hotel is highly recommended for anyone visiting the Minatomirai area.

As always, I was able to relax at a very leisurely pace. The Minato Mirai view from the Room and the lounge is truly the best. This time, I kept it light at the lounge and also used the restaurant. I was able to enjoy my meal quietly and unhurriedly. Personally, I love the lounge breakfast. To all the staff, thank you very much.

I stayed with you during Golden Week, and I had been hoping to bring my mother next time. She was truly delighted as well. This time, thanks to IKYU’s Diamond benefits, we were able to spend an even more elegant and relaxing time. By chance, we stayed in the same Room as last time, and the Room number matched my eldest son’s birthday, which felt like a wonderful connection. We were also warmly welcomed back with “Welcome home,” which deeply moved us. Your wonderful Hotel and the hospitality of your staff always impress us. Everyone is friendly and easy to talk to with a smile, making our stay truly comfortable. I would love to visit again soon. Thank you very much.

This is a clean, beautiful, and comfortable Room. The spacious bed is very comfortable, and on clear days you can even see Mt. Fuji. As train and car sounds can be heard nearby, guests who enjoy such ambience may appreciate it. We also thoroughly enjoyed the delicious breakfast, including handmade rice balls, a Japanese-style omelet, Eggs Benedict, Greek yogurt, and more.

I have stayed here many times. The Facilities are excellent, the Room is clean, and I always enjoy a comfortable stay. As I often visit Chinatown and the Yamashita Park area, I chose this Hotel for its convenient access. I also really appreciate being able to use the ReFa hair dryer and hair iron. I would like to stay here again in the future.

I stayed here after a live event. It was my first time staying at an APA Hotel, and I was more satisfied than I expected! The check-in guidance was outstanding—far better than any other Hotel—so it deserves more than five stars. The Room was very clean, and the services were clearly explained as well; it really felt guest-first. Check-out was also super easy—I just returned the key and could leave right away. I will definitely stay at an APA Hotel again next time!!!! Thank you very much!!

I stayed here for a live show at Pia Arena MM. I wasn’t sure which Hotel to choose, but picking this Richmond Hotel was absolutely the right decision! Bashamichi Station is close by, so I reached my destination quickly on the Minatomirai Line. It was also a typhoon day, and I really appreciated not getting too wet in the rain. The room is very simple, but it was comfortable and there was no trouble finding space for my luggage. The mattress was excellent and I slept very well. The amenities were also great—toner, emulsion, face masks, etc.—and I liked the system of picking them up in the lobby. Just one thing: the shower curtain had a bit of an odor. Other than that, I was very satisfied! The shower water pressure was fantastic. Since it was for a live show, I planned to bring my own hair iron, but when I checked with the Hotel in advance they lent me one. It’s an iron that can do both straightening and curls with one unit—and it worked really well. The staff and front desk team were very kind, and I had a pleasant stay. I’d like to use this Accommodation again.

The Room felt very clean and featured calm tones with a Scandinavian-style yellow accent, making it easy to truly relax. The shower and hair dryer were the latest ReFa models. I stayed alone, but the bed was spacious and the pillows were fluffy—I slept soundly. Because the bed takes up much of the space, there’s little room beyond a table and mini sofa, so opening a large suitcase was only really possible near the entrance door, which was a bit challenging—but overall I was very satisfied. The elevator only operates when you hold up your key card, which also felt reassuring from a security standpoint.

It’s a short walk from the station, but it felt like a great value and had a pleasant atmosphere. It was small and cozy, which made it very relaxing. Thank you.

I came to a live concert with my daughter, and on the last day we stayed at Manyo Club Minatomirai. It’s an Accommodation we always stay at whenever we visit Yokohama. This time it was also my daughter’s birthday, so we chose the Girls’ Trip Plan, which included dinner. We had a 2-hour seat Reservation and enjoyed our meal while taking in the night view of the Ferris wheel and more. The staff member who looked after us was very easy to talk to and provided attentive, thoughtful service. Every dish was delicious, and the sea bream carpaccio was especially tender and tasty. Since it was a Girls’ Trip Plan, the vegetable shabu-shabu was great too! We had a wonderful time chatting over delicious food with a beautiful view. I had pre-booked a surprise birthday cake in advance; the chef made it for us, and our staff member even sang “Happy Birthday.” My 26-year-old daughter got to blow out candles for the first time in ages! Thanks to everyone at the restaurant, the surprise was a success. We had such a lovely time—thank you to everyone at Manyo-an. It’s also great that you can go to the Onsen empty-handed. I also like that you can choose your yukata—I pick a different one every time. As someone who enjoys sauna sessions, both the sauna and Onsen were excellent. The sauna temperature is on the higher side—perfect!! I felt completely refreshed on the outdoor relaxation beds. I lost track of time and stayed in the Onsen for two hours. The rooftop footbath has different views at night and in the morning—both are wonderful. At night, especially, the Ferris wheel looks amazing. My daughter and I enjoyed it for about 30 minutes while chatting. Breakfast has so many options that it’s hard to choose. I’m happy you can select grilled items as well—and you can even have sushi or hot pot from early morning. Since it’s buffet-style, staff quickly refilled items that were running low. Everything tasted great. However, depending on timing there were people who couldn’t find seats; it gets especially crowded after 8:00. The coin laundry is close to our Room, and being able to wash and dry everything for 500 yen in two hours was very convenient. I started it before going to the Onsen and picked it up before returning to my Room afterward. At another Hotel there was a washer inside the changing area—I thought that setup would be nice too. It’s also conveniently located near CupNoodles Museum Yokohama (Cup Noodles Museum), Hammerhead (Yokohama Hammerhead), Cosmo World (Yokohama Cosmo World), Landmark Tower (Yokohama Landmark Tower), and more. We truly had an extremely comfortable stay this time. When we come back to Yokohama again, we will stay here. Thank you very much to all of your staff members.

The irori sauna was the best sauna I’ve ever experienced. The sushi for dinner was also very delicious. This is an Accommodation I’d love to visit again if I have the chance.