히가시마쓰도역 × 웰컴 라운지에서 쉴 수 있는 숙소만족도 평가가 높은 호텔·료칸

Upon entering the lobby, we were welcomed by a large aquarium and a spacious lobby, which felt wonderful. I stayed in a universal room with my mother, who has difficulty walking, and she was happy that she could relax and bathe comfortably. The staff were also courteous and attentive, making our stay very pleasant.

The breakfast, welcome drink, and other services were excellent, and the Hotel staff assisted us with smiles throughout our stay. The downtown area was nearby, and since there was a pachinko parlor on the first floor I was worried about noise, but I was able to rest comfortably. I would like to stay here again if I have the opportunity.

I have stayed at this Accommodation many times—before, during, and after COVID. Breakfast, the welcome drink, and other services have been thoughtfully adjusted over time, and I have always been very satisfied. However, on this visit there were issues with the facilities. The first Room I was shown had a toilet where water kept running continuously, and the noise was very bothersome. I asked the front desk to change Rooms; the next Room had a broken refrigerator. They kindly moved me again, but that Room had very loud mechanical noise as well. At that point I was too tired to request another change and stayed in that Room. I would like to continue staying here about once or twice a year. Even if some facilities are getting older, I believe that frequent repairs and replacements will resolve these inconveniences and restore the comfortable environment you used to provide. Thank you for your attention to this matter.

I had made a Reservation as a remnant of an event I didn’t win the lottery for. It’s normally very convenient with a direct line to Makuhari, and the Accommodation itself was so comfortable that I almost extended my stay. If I had to mention any drawbacks, it would be that I wished there were a mop to clean the shower room (I ended up looking around for one after using it), and that there are only a few basic shops nearby. If you need anything beyond the amenities, it may be best to prepare in advance before you arrive. In any case, I’m grateful to have started the day feeling refreshed. I’ll consider this Hotel for my next stay!