오사키역 × 시설・설비의 평가가 높은 호텔·료칸

I visited again after about a year, and as expected, many things had been improved. There were new systems related to cleaning, and even small touches like having tissue paper in the washroom. From the start, it was already a very convenient Hotel—with an amenity buffet, separate bath and toilet, and a washbasin in the bathroom—and I also loved how pleasant it was to be greeted by every staff member I passed in the building. On top of that, after check-in, when I asked at the front desk for extra towels, they arranged for additional towels every day during my stay. I was impressed by such thoughtful attention. Once again, it was a very satisfying stay!

This was my second stay. Both check-in and check-out can be done at a machine, which is convenient. Amenities are provided in a system where you choose what you want and take it with you. If I had to ask for one thing, I would like single-use skincare items. The Room was clean and comfortable. I also enjoyed the plum kelp tea. Thank you very much.

This is truly one of my favorite Hotels, directly connected to Osaki Station with excellent transportation access. This time I had plans in Omotesando and also went to Shibuya, Shinagawa, and Yurakucho, and the location was perfect for getting around. The price including breakfast was a great value. As I always mention, if there were just one more something at breakfast, I think I would like it even more. More Hotels are putting extra effort into their breakfast these days, so please consider it.

Tokyu Stay offers in-room laundry facilities, which I always appreciate, and the Gotanda location was particularly excellent. Firstly, it is conveniently located near the station and easy to find. The room features practical shelves, a chair with a backrest as well as a stool, conveniently placed outlets, and ReFa products. Additionally, I requested a taxi during my stay and was impressed when they addressed me by my last name even though we had only met briefly at check-in. I would love to stay here again!

I truly appreciate your prompt and courteous assistance, even though I realized on the 4th day of my stay that I had entered the wrong number of nights in my Reservation. I would love to use your service again!

The sink is narrow, and the faucet is fixed, making it difficult to wash your face. There was no clear way to dehumidify the room, resulting in condensation on the walls.

Because the exterior was under construction, it was hard to find, but I managed to arrive. The front entrance felt a bit old. The room was clean and well maintained. The bed may have been a little too soft. The bathroom also felt old. However, it’s close to the station, so there were no issues for business use. Thank you.

I visited after a long time. As before, the Room was equipped with everything necessary for a comfortable stay, and I enjoyed the unique view from the high floors. The staff were very friendly, which allowed me to relax and enjoy using the Facility, including the lounge, making my overall experience highly satisfying. During check-in, I was informed that breakfast would be served in the lounge and that dining at the restaurant would incur an additional charge. While I initially felt a bit disappointed as I had been looking forward to enjoying your Crème Brûlée French Toast for breakfast, I was pleasantly surprised by how delightful breakfast at the lounge turned out to be. Although the buffet itself is smaller in scale, it was wonderful to have various types of Dutch Baby pancakes available for order. I look forward to visiting again soon. Thank you very much for your hospitality this time as well!

The air conditioner's remote control was a bit difficult to use, possibly due to low battery capacity, and the bathtub drainage was not very smooth. However, I don't consider these as major issues during my stay. I could relax in a quiet and clean room at an affordable price. I would like to use this accommodation again in the future.