아타미역 × 해외여행 기분의 인기 숙소고객 서비스 평가가 높은 호텔·료칸

This was our first trip together, and we stayed here to celebrate her birthday. The Room and service were excellent, but above all, we were truly impressed by the meals. Both breakfast and dinner were a wonderful experience. We would definitely like to stay again.

This was about my fourth visit, and it had been a while since the last time, but once again I had a thoroughly satisfying stay in every respect. As it was just the beginning of September, we were served dobin-mushi and matsutake mushroom rice, allowing us to enjoy the flavors of autumn a little early. Everything was delicious. The Room was spotless, and the entire property felt clean and well maintained. Above all, every staff member was polite and composed; meals were served at just the right time, and they always seemed to be attentively looking out for guests in a natural way. It made for a truly comfortable stay. Thank you very much.

The View from Seina Dining on the Water Balcony Umikoro—truly one of a kind. This time, due to light rain, we couldn’t see the sea at its best, but it was such a wonderful stay that we forgot all about it. Perfect guidance from the butler The quality of the meals Sisley spa treatment with Shuttle Service included Private large public bath Late check-out as an IKYU Diamond Member benefit Next time, we’ll plan our visit to Seina for the fireworks day. Thank you very much.

We stayed for one night starting on 7/29! It was just my son and me, and right after we arrived there were kid-friendly activities prepared—shaved ice and stencil-cutting—so we really enjoyed them together. After that we moved to our Room, and both of us were impressed by how spacious and clean it was. We didn’t use the Onsen in the Room, but the semi-private open-air bath felt almost like having it to ourselves, so I ended up going in three times during our stay (lol). After arriving, we took our time relaxing while visiting the different lounges. Dinner had slightly different menus for adults and children, but they were mostly the same, which made my son very happy. All drinks in the Room were included in the price as well, so we enjoyed a relaxed evening drink together with the provided beer and juice. Breakfast had an amazing variety of sides to go with rice—I could have eaten endless bowls. It was also great that refills of miso soup were available. Since it’s located up in the mountains, the view is incredible. This was our last day after traveling around various Hotels, and we had such a wonderful time that I genuinely felt sad to leave. The staff were also exceptionally polite and attentive—truly excellent service. Next time I’d like to come back with my wife.

A family trip with two families to celebrate my mother’s 77th birthday and my nephew’s birthday. The surprise cake at dinner made it a wonderful family memory. They also accommodated our food allergies, so we could enjoy the delicious meals with peace of mind. Thank you for the outstanding hospitality.

I look forward to staying at Pearl Star every summer. Thanks to the staff who provide Shuttle Service with a smile from check-in to check-out, I always have a very pleasant stay. Breakfast is one of the highlights for me, and I like to get seated early and enjoy it at a relaxed pace. This is a Hotel I would love to stay at again and again.

Thank you very much for your courteous email support even before our stay. Since we used self check-in and check-out, we were unable to thank the Hotel staff in person. We stayed here on a family trip. It had always been my dream to relax at the Hotel and enjoy fireworks while chatting casually with my family, and that dream came true. Now that our children are grown, I wonder how many more summers like this we will be able to spend together. The Atami Fireworks Festival we watched from Hotel Harvest Atami, the delicious buffet, the bath with a wonderful view—these have become precious memories for us. Thank you very much.

I visited with friends. I loved the interior, and I was completely satisfied with everything, including the bedroom. The sunrise views from the living room and bedroom were especially amazing, and we had a wonderful start to the day. The sauna was also top-notch, and it was fantastic to be able to look up at the starry sky from the relaxation area. It was also great that we could enjoy it both in the morning and at night. I’d love to come again.

We had a comfortable stay with the whole family to celebrate my wife's 60th birthday. Thank you for exceeding our expectations with your responses to our requests. We are truly grateful for the memorable and enjoyable moments you provided.

We stayed with my son’s family, a total of seven people. We all enjoyed having a BBQ together. The view was wonderful, and the night scenery was beautiful as well. I played the games provided with my grandchildren and had lots of fun playing until late at night. The bathroom was spacious, which was great. I’d love to stay again if I have the chance.

Facilities & Surroundings There are very few shared Facilities, and the overall layout is compact. There isn’t much to do within walking distance nearby, so it felt difficult to go out without a car. Room The Room isn’t especially spacious, but it has the basic essentials. It feels more like a vacation home than a Hotel, with a noticeable “home-like” atmosphere for better or worse. Some details also feel cost-conscious in design, which may come down to personal preference. Onsen There is only an open-air bath, but it was enough to enjoy during the stay. Service Rather than the polished service you might expect from typical Hotel staff, the operation felt relatively casual. If you’re expecting luxury-Hotel-level professionalism and hospitality, it may feel different from what you imagine. Dining The cuisine is French-inspired and makes good use of local ingredients; overall, everything was delicious. That said, in the latter courses it felt less about premium ingredients themselves and more about creatively finishing dishes with comparatively lower-cost items. Considering the restaurant on its own, my satisfaction level felt around JPY 20,000 per person. Overall Review While the dining was excellent, considering this as “staying as an overnight guest,” I felt the price was somewhat high when factoring in the Room and overall Facilities. On the other hand, if viewed more like usage rights or a membership-style Accommodation rather than a standard Hotel stay, your perspective may differ. Overall, this seems better suited for those who want to enjoy quiet surroundings along with dining and an Onsen experience than for those seeking a distinctly luxurious getaway or highly attentive service.