아타미역 × 궁전 같은 고급스러운 숙소만족도 평가가 높은 호텔·료칸

We stayed here for the first time on his birthday, and everything was wonderful. He was delighted and said it was the best Accommodation he has ever stayed at! The teppanyaki meal was delicious, and the Onsen temperature was adjusted so it could be enjoyed even in summer, making it very comfortable and relaxing. Next time, I’d like to visit again with him in winter!

I booked this stay because of the great Reviews, and it really caught my interest. After sightseeing at Kinomiya Shrine, we took a taxi there, and they warmly welcomed us at the entrance upon arrival. We were traveling with our 4-year-old and 1-year-old children, and everyone was so kind that the kids seemed to have a wonderful time. And above all, I was amazed at how incredibly delicious the food was. My husband and I weren’t very hungry when we went to dinner, but every dish was so good that before we knew it, we had finished everything. Even the appetizers were outstanding. We’ve traveled to many places before, but this was the first time we’ve had food this delicious. The children’s meal was also excellent, and even our child who usually eats very little seemed to eat a lot. Since our younger child is still small, my younger child and I used the in-Room bath, but it was spacious and spotless, so we enjoyed it more than enough. When we come to Atami again, I definitely want to stay here again!

I look forward to staying at Pearl Star every summer. Thanks to the staff who provide Shuttle Service with a smile from check-in to check-out, I always have a very pleasant stay. Breakfast is one of the highlights for me, and I like to get seated early and enjoy it at a relaxed pace. This is a Hotel I would love to stay at again and again.

A family trip with two families to celebrate my mother’s 77th birthday and my nephew’s birthday. The surprise cake at dinner made it a wonderful family memory. They also accommodated our food allergies, so we could enjoy the delicious meals with peace of mind. Thank you for the outstanding hospitality.

The View from Seina Dining on the Water Balcony Umikoro—truly one of a kind. This time, due to light rain, we couldn’t see the sea at its best, but it was such a wonderful stay that we forgot all about it. Perfect guidance from the butler The quality of the meals Sisley spa treatment with Shuttle Service included Private large public bath Late check-out as an IKYU Diamond Member benefit Next time, we’ll plan our visit to Seina for the fireworks day. Thank you very much.

We stayed for one night starting on 7/29! It was just my son and me, and right after we arrived there were kid-friendly activities prepared—shaved ice and stencil-cutting—so we really enjoyed them together. After that we moved to our Room, and both of us were impressed by how spacious and clean it was. We didn’t use the Onsen in the Room, but the semi-private open-air bath felt almost like having it to ourselves, so I ended up going in three times during our stay (lol). After arriving, we took our time relaxing while visiting the different lounges. Dinner had slightly different menus for adults and children, but they were mostly the same, which made my son very happy. All drinks in the Room were included in the price as well, so we enjoyed a relaxed evening drink together with the provided beer and juice. Breakfast had an amazing variety of sides to go with rice—I could have eaten endless bowls. It was also great that refills of miso soup were available. Since it’s located up in the mountains, the view is incredible. This was our last day after traveling around various Hotels, and we had such a wonderful time that I genuinely felt sad to leave. The staff were also exceptionally polite and attentive—truly excellent service. Next time I’d like to come back with my wife.

We stayed at Horizon and used the indoor pool and buffet, and everything was excellent. The view from our Room was beautiful, and we were truly moved by the sunrise over the ocean. The location is great, so the views from outside the Room were also stunning, and the interior design of the building was lovely—it was fun taking photos throughout. The Accommodation is spacious, so getting around took a bit of effort, but there were welcome drinks and other events along the way, which made moving around enjoyable. The food was delicious, with a great selection of kids’ options as well, so our whole family had a wonderful time.

I had wanted to stay here for a long time. The Room was spacious and very clean, with a great view. The meals were delicious, and since the restaurant is large, even at the buffet there was no congestion when serving food, so we could enjoy our meal at a relaxed pace. The Onsen was wonderful, the Shuttle Service was courteous, and all the staff were kind with excellent hospitality. It’s also great value for money, so we were very satisfied. We would like to make this our regular Accommodation in Atami. Thank you very much.

We had a comfortable stay with the whole family to celebrate my wife's 60th birthday. Thank you for exceeding our expectations with your responses to our requests. We are truly grateful for the memorable and enjoyable moments you provided.

The pool was honestly too cold in March, so it wasn’t really possible to swim, but I think it would be perfect in summer. I appreciated the discount because of that. The Room, Facility, and stocked supplies were all high quality, and I was very satisfied. The tea and coffee were also delicious. It’s on a hill, so the view was great. There’s also a 7-Eleven nearby, which was convenient for buying anything we ran out of.

A wonderful space, rich in artistic ornaments and paintings. It's a shame not to stay for at least two nights. The bath was also excellent with two bathtubs.

I have experienced almost all luxury vacations in Japan, but the support here is undoubtedly the best in the country. We ended up staying on a day when a severe cold wave hit, and upon mentioning the cold, they immediately went out to purchase and set up a heater for us. Despite being a large facility, it was impeccably clean with no complaints about cleanliness. Even though it was a vacation stay, their thorough support allowed us to feel at ease during our accommodation. In contrast to another nearby new facility called N ○○tami where even the main power for the sauna wasn’t turned on and inquiries were poorly handled—making it impossible to use the sauna—this place responded promptly to everything we needed. The staff quality here is comparable to that of butlers at The Ritz Hotel. It’s clear that the owner is very competent. The location is also wonderful and provided an excellent change of pace. Thank you so much! On particularly cold days, having heaters in each room would be even better; however, during daytime hours, sunlight streamed in beautifully and kept us warm enough.

The views are beautiful, and the peaceful setting lets you enjoy a special getaway. There is also a sauna, and each Room has its own bathroom and toilet, so even large groups can stay comfortably with plenty of privacy. We tried the BBQ once, but it wasn’t quite what we expected. Since delivery is available, you may be fine without meals included. The butler’s service was excellent as well. For older guests, the beds may feel a bit too high.