히가시나가하라역 × 만족도 평가가 높은 호텔·료칸

I chose this Accommodation for my boyfriend’s birthday trip. It was my first stay here, and it far exceeded my expectations. Above all, the staff’s service was truly outstanding, and I was moved by every thoughtful gesture. The property has the charming presence of a grand traditional Japanese house, and the garden is beautifully maintained. We enjoyed a luxurious time dining at a relaxed pace while looking out over the garden. The basashi (horse sashimi) in particular was the best I’ve ever had—absolutely unforgettable. The Room was spacious and spotless, very comfortable, and the view from the window was wonderful. The building also has delightful surprises and playful touches that even first-time guests can enjoy, which kept me excited throughout our stay. They also offer an excellent selection of sake, so I especially recommend this Accommodation to sake lovers. It was one of the most memorable places I’ve ever stayed—completely satisfying in every way. I will definitely return.

It was my first visit. I was completely satisfied with everything, but there are three highlights worth mentioning. I have stayed at many Hotels, and the dining here was exceptionally satisfying. It’s rare to find Western cuisine of this quality. I was amazed by the consommé made from chicken and vegetables—it concentrated the natural flavors of the ingredients beautifully. None of the dishes felt heavy, and I enjoyed everything right to the end. The ayu paired wonderfully with eggplant as well, and I was impressed by how it all came together. My husband and I even said we would like to stay again just for the meals. The wonderful location was also a major plus. I could truly relax while taking in such a luxurious view. I believe that’s thanks to how meticulously everything is kept clean—from the rooms to the large public bath and even the garden. We enjoyed coffee in the library, and used cups were promptly cleared away; there wasn’t a single unpleasant detail. Above all, what stood out most was how wonderful your staff are. Everyone—the person who provided Shuttle Service by bus, the front desk team, each member of restaurant service staff, and housekeeping—was warm and professional. There were also staff members with charming Fukushima dialects, which sounded lovely to me. In particular, one restaurant staff member remained poised while still engaging in pleasant conversation; unfortunately I didn’t get their name. I hope to see them again on my next visit. Thank you very much.

I was truly impressed by the warm hospitality and smiles of all the staff, as well as their clear and courteous explanations. The meals were absolutely delicious, and we were very satisfied. The riverside open-air bath was wonderfully soothing, and we were able to spend meaningful time with our family. Thank you very much. We would love to stay with you again someday.

True to its name, Kutsurogi Accommodation felt relaxing and soothing. Since I stayed in a recently renovated Room, everything felt very clean. The private indoor bath was luxurious and beautiful, so I was a bit surprised by the low water pressure in the shower; however, it’s rare to find an in-room bath this well maintained, and I was satisfied. The lounge was also spacious and calm, and I could truly unwind. Local sake was available as well, making the evenings enjoyable. One area I’d really like to see improved is the amenities. The shampoo, conditioner, and skincare items were excellent, but having one more set of towels would be very helpful. If extra towels can be provided upon request at the front desk, I’d appreciate it if that could be clearly explained. Overall, it was a wonderful Accommodation. I had a lovely time with my dear mother. I will definitely visit again. Thank you very much.

The Room also has a private Onsen bath, and there are four private baths as well—an impressive level of facilities for a pension. The meals offered many dishes, were beautifully colorful, and were very satisfying. We felt thoughtful attention to detail throughout. This is an Accommodation we’d like to return to. We requested an after-bath beer at check-in; we probably should have put it in the refrigerator. It would have been nice to have local craft beer, and we only realized later that we could exchange the in-house wear size, so we rated it 4—but overall it’s basically all 5s. We could also see Lake Inawashiro from the Room.

This was my third stay, following last year, with visits in June and July this year. With the cool highland climate, I have also made a Reservation for next month. The room was thoroughly cleaned and very tidy, so I had a comfortable stay. The staff’s service was generally excellent, though a few seemed to have some difficulty understanding Japanese. The Onsen private bath was clean and relaxing, and I was very satisfied. The food quality was high, with great ingredients prepared deliciously. It seems they had my previous stay on record from last month, and they thoughtfully ensured the menu did not overlap—an attentive touch that made me very happy. The portion sizes were just right, though younger guests might find them a bit small. One suggestion: the dress code at meals is smart casual, but as this is a Resort Hotel, it may be nice to allow dining in loungewear so guests can relax. Some airlines provide pajamas in first or business class on long-haul flights to help passengers enjoy meals comfortably. I would appreciate it if you could consider this. Overall, it was a very satisfying stay.

The meals were delicious again, both breakfast and dinner. Our whole family was very satisfied, so we were truly pleased. If we have the chance to stay again next year, we would love to return. There’s something very relaxing about this place. Thank you for taking such good care of us.

I stayed here after hiking Mount Bandai. I was looking for an accommodation with a good view and reasonable price. As mentioned in other reviews, the view of Lake Inawashiro was excellent, and the facility was clean and comfortable. Before my stay, the staff kindly provided recommendations on where to eat and directions to a supermarket. Despite rising costs of goods and labor these days, this accommodation offers comfort at an affordable price through thoughtful efforts. I would love to stay here again if I have the chance. The room is also spacious.

Thank you for the very spacious Room. We also enjoyed the delicious meals.

The bath was great. It was nice to have a large public bath, which is rare for a Business Hotel. The Room was spacious compared to other Business Hotels. The breakfast buffet was average.

The dishes made with local Aizu ingredients were truly delicious. Both the large public bath overlooking the river and the in-Room bath were very relaxing.

It was busy because it was during the summer vacation season, but the bath was spacious, so it didn’t feel too crowded. The food was delicious, but I felt our table was a little far away. Overall, it was good!

My wife and I stayed here for four nights and five days on our golden wedding anniversary trip. The meals and service were excellent. We also truly appreciated the beautifully and carefully written travel itinerary, which became a wonderful keepsake. Thank you very much.

We relaxed in the private bath while watching the stars and the moon. It was a blissful time. Even though it was reasonably priced, the Room was spacious and very comfortable to use, and we were also impressed with breakfast. The simmered dishes and rice cakes were delicious, and we ate a lot. It’s a bit far so we can’t visit often, but we recommended it to friends as well. Thank you very much.

I was very satisfied and felt this was an Accommodation where the staff showed genuine, thoughtful care in a natural way. Many places put on a show—overdoing it, going through the motions, or prioritizing their own convenience—but this one felt different. From the parking area and front desk to small requests and conversations, and even during meals, everything felt sincere, with people and service that truly considered the guest. It also felt very affordable for the price. When making my Reservation, I hesitated because the building seemed more like a local Ryokan and I considered other chains, but choosing this place was absolutely the right decision.

The thorough explanation of the facilities at check-in and the attentive service at the buffet restaurant were excellent.

The Onsen was incredibly relaxing, and I was able to unwind and enjoy a peaceful stay. I also appreciated that it is free-flowing from the source and available 24 hours a day. The water temperature was just right, and it left my skin feeling silky smooth. We had dinner on a riverside dining platform, and it was wonderful to enjoy the scenery and the sound of the flowing river while eating. The meal was delicious and had a great seasonal feel. The staff were courteous, which made the stay very comfortable. I would love to return if I have the chance.

The Room was assigned at the property’s discretion, but it was a perfectly nice Room. I felt very satisfied for such a reasonable price. They walked around serving freshly grilled food, and they also took a family photo for us at the table. There was a manga corner, so we enjoyed ourselves without getting bored.

The service exceeded the price, and we were very satisfied with the meals. The evening events—Aibase! and Odoransho—were interactive and a lot of fun. We’d love to visit again in a different season. They also offer a great selection of local Fukushima sake, which is wonderful for anyone who enjoys Japanese sake.

I stayed with the No Meals Included plan. As it was the off-season, I was able to stay at a very reasonable price. The building is old, but it has been nicely renovated. Since it was a discounted Room, I could hear some plumbing noise, but if you just want to enjoy the Onsen and sleep, this Accommodation is more than satisfactory.