우젠나카야마역 × 눈 구경 목욕으로 인기 있는 숙소고객 서비스 평가가 높은 호텔·료칸

From arrival to departure, the staff provided attentive and thoughtful service throughout. My plans before check-in took longer than expected and I arrived late for my spa appointment, but they kindly adjusted the schedule for me. The spa was wonderfully relaxing, and I was able to unwind. Dinner in the room was a delight for both the eyes and the palate, making full use of seasonal flavors and local ingredients. The bath I had been looking forward to met my expectations, and the open-air bath in the room felt refreshing; I also enjoyed it at a leisurely pace in the morning. They were truly supportive with everything, including arranging a taxi and advising on our next sightseeing plans. I would love to visit again when I have the chance.

The Accommodation is pleasantly small, making it convenient to get to the restaurant and the baths. A fireplace welcomes you in both winter and summer. The free space on the second floor is stylish, and the Room is clean and beautiful. The meals are always enjoyable and delicious. For me in my 60s, it’s just the right size, with just the right amount of food—an exceptionally comfortable Accommodation.

This was my third stay. I usually stay here during the bar season, but this time I wanted to relax with my daughter, so we chose a Room with an open-air bath and the Yamagata beef sukiyaki Plan. The entire property is clean and well maintained, and both the amenities and the shop are well stocked. The Room offers a panoramic view of downtown Kaminoyama, and best of all, the open-air bath was at the perfect temperature and left my skin feeling wonderfully smooth. Everything at dinner was delicious, and we were completely full. If I may make one request: it would be great if we could add the sukiyaki beef later so it stays tender. The pudding was truly amazing—I even bought some for myself privately. I love this Accommodation and will definitely return.

Because we moved our trip home forward at short notice, we ended up making a Reservation the day before. From welcome to farewell, everyone at the Accommodation greeted us with warm smiles throughout. The meals—both dinner and breakfast—were just the right portions for us as a couple in our 60s, and everything was delicious. We especially enjoyed the local cuisine, steak, local sake, and local wine—it was wonderful. The younger staff also chatted with us while explaining the dishes, and our Room was quiet and relaxing, making it a great memory. If I had to mention anything, it would be nice to have two Room keys, and I would have preferred a lighter down comforter. Thank you very much.

I stayed at Hayamakan in Kaminoyama Onsen for one night from September 22. It is an older building, but it was thoroughly cleaned down to every corner, making it a very pleasant Accommodation. Both breakfast and dinner were delicious, and I was truly impressed. At dinner, the staff member who assisted us was a woman from Nepal and new to the job, but she explained everything with a smile and left a wonderful impression. If I could make one suggestion: I couldn’t find the large public bath on the 3rd floor and ended up walking back and forth. It felt like a hidden room, which was interesting, but I think it would be easier to find if there were noren curtains or clearer signage. There were five of us (all men), and everyone commented with smiles that it was truly a great Accommodation. Each of us would like to return again with our families. Thank you very much.

The service was courteous, and the meals were excellent. I especially enjoyed the simple yet Western-style pot-au-feu and would love to have it again. The bath was also very good (I soaked four times). As someone who usually stays at Business Hotels, this reminded me how great an Onsen Accommodation can be.