야케산 주변 × 가을의 미각을 즐기는 숙소고객 서비스 평가가 높은 호텔·료칸

It was my first time at Shirahone Onsen, and it exceeded everything I had heard. A milky-white, wonderfully silky bath with a proper sulfur scent—my skin felt so smooth afterward. As for the Ryokan, the hospitality was astonishing by today’s standards. They greeted us right at our car upon arrival and even carried our luggage. Every staff member was consistently polite, and if they saw us heading to the baths, they would immediately call the elevator for us. Most surprising of all was the food—everything was delicious. It was my first time trying snow trout sashimi, and I couldn’t believe how good it was. The dishes weren’t just tasty; they were also beautifully presented. The Ryokan’s Shifuku Mochi was also amazing—I bought three boxes as souvenirs. My husband usually doesn’t eat Japanese sweets, but he unusually ate four pieces. When we contacted them out of concern that heavy rain might close the roads, they kindly explained everything in detail as well. Overall, I felt the staff’s level of hospitality was exceptional—it’s easy to see why so many guests return. I’d love to come again next year. Thank you very much!

Both the Room and the entire Accommodation were clean, and we had a very comfortable stay. The Onsen warmed us through to the core and helped relieve our travel fatigue. The meals were a delight both visually and in taste, and the steak in particular was outstanding. We had no contact with other guests, making it a quiet, relaxing space. Conversations with the staff were also pleasant, and we were very satisfied. We would love to visit again in a different season.

My parents in their 70s stayed here. It was their first time in Kamikochi, and they were truly delighted to have received the best hospitality. They said you prepared a wonderful Room and meals for them. If we have the opportunity, we would love to stay with you again.\nWe were able to make wonderful memories. Thank you very much.

This was my first stay, and both the view and the meals were excellent. The large public bath was a bit too hot for me, but I really enjoyed the massage chair. The Room was wonderful, so I made a Reservation for my next stay because I want to stay in the same Room again. I’m looking forward to it, and I hope to visit again soon.

I think this is a very satisfying Accommodation. Although it is not an Accommodation within Kamikochi, if you are trekking from Taisho Pond to Kappa Bridge, I would recommend this Accommodation even more. We were able to park until 3:00 PM the next day, and it was also possible to use the Onsen for a day trip after the trek. The staff’s smiles were delightful, and it was a wonderful, relaxing Accommodation.

My family requested a trip to Kamikochi and Shirahone Onsen, so I made a Reservation at the long-admired Awanoyu with its milky-blue waters—and they were thrilled. When we arrived, we were impressed by the thoughtful attention to every detail, and by the chef’s outstanding dishes featuring local ingredients and seasonal flavors. The Onsen was unlike any we had experienced before, leaving both body and mind completely refreshed. We were also deeply moved by the understated hospitality of the proprietress and all the staff. We’ve found an Accommodation we want to return to right away. Thank you for such wonderful memories!!

This was my fourth stay. This place is exceptionally well-equipped for dogs, and everything is comfortable. When it comes to Facilities where you can stay with your dog, owners often have to compromise on something, but here both the meals and the baths were completely satisfying. The Hotel staff are kind, and it’s simply a very welcoming place. We stayed during the Obon holiday period, but it was wonderfully cool, and our dog—who had been worn out by the summer heat of over 35°C every day—was full of energy again. It’s truly an ideal summer retreat.

The Onsen was truly wonderful, just as rumored. Despite being a secluded hot spring, the meals were excellent and the hospitality was genuinely pleasant.

Although the weather was fine down below, up in the mountains it was foggy and rainy, so unfortunately even after taking the ropeway it was a completely white world. The open-air bath at the mountain Hotel was great. I was especially lucky to see Mt. Yari appear above the clouds from the mixed-gender open-air bath where you wear a bathing garment. Next time, I plan to come in October to observe the starry sky.

I found this Accommodation while looking for a nearby place to stay on our way to Kamikochi. It’s a wonderful Accommodation in a quiet mountain village, and everything—the atmosphere, the meals, and the Onsen—was extremely satisfying. We visited with children, and I really appreciate their thoughtfulness, such as preparing the largest Room for us. Although it was near the end of the season, we were able to join the free firefly viewing event and saw about 10 fireflies—it was truly moving!! The Hida beef in the meal was tender, sweet, and absolutely delicious! The Onsen includes both simple spring water and mildly alkaline water; neither has a strong scent or feel, so it’s very refreshing. Some people might find it just slightly hot. The Room was spacious and relaxing, and even in late July it was cool at night—we could turn off the air conditioner, open the windows, and sleep comfortably. We will definitely be back!! *The only thing I noticed: I’m not sure whether it’s due to prefectural policy or the Accommodation’s policy, but there were many foreign staff members (Southeast Asian) working in the dining area. They were friendly and very kind so it didn’t bother us at all, but some guests may feel differently. If you’re concerned, you may want to contact them in advance.*

I’ve visited Okuhida several times, and among them this Accommodation stands out for its especially delicious cuisine. There are four private Onsen baths, which is wonderful because you can relax without worrying about others. Being able to choose a bath depending on your mood is a real treat for Onsen lovers. The meals always have thoughtful touches, and once again everything was delicious. The only thing to note is the charcoal-grilled Hida beef: depending on how you grill it, it can produce quite a bit of smoke, so a little care is needed. If you’re not careful, the Room can quickly fill with smoke—but that also makes it a memorable dish in its own way. Aside from that, every dish shows creativity in both presentation and flavor, and I enjoy my stay every time I visit. Before I know it, I end up coming back almost every summer. When I want to unwind while enjoying an Onsen and great food, this is the Accommodation I always choose.

I finally got to visit Shirahone Onsen and soak in its milky-white waters. The meals and the hospitality/service were just right, and I had an even better time than expected.

This is the best Accommodation in the Okuhida Onsen area. The value for money is outstanding. We really enjoyed the open-air bath in the Room, the private open-air bath, and the lounge area after bathing. This was our second stay.

First of all, thank you to the front desk staff for your courteous service from check-in onward. I carefully checked the weather forecast and decided there would be no snowfall, then hurriedly planned a trip to my beloved Hida Takayama and Okuhida. After leisurely enjoying the old town streets, I headed to the Accommodation and arrived around dusk—only to see white flakes falling from the sky. In the end, it worked out perfectly. The early-morning Onsen was a stunning open-air bath with snow viewing and a softly lit winter landscape. With no wind, I was able to enjoy a quiet moment all to myself and Clear away my daily fatigue and stress. The indoor bath also had a lovely interior and atmosphere, was beautifully cleaned, and I enjoyed a full hour—completely satisfied. The Yakult drink service in the post-bath lounge was another thoughtful touch; I ended up having three. Breakfast afterward was outstanding for someone who loves Japanese food—I had three large bowls of rice first thing in the morning. Hoba miso, “tsukemono steak,” kombu rolls, simmered ganmodoki, steamed vegetables, miso soup with fried tofu… And as if that weren’t enough, I even finished off some special curry rice. Now I’m slightly nervous about my next regular checkup with my hemoglobin A1c likely going up… On the way home I did some light exercise by strolling around Takayama again: Sakurayama Hachimangu Shrine, the Takayama Festival Float Exhibition Hall, Hiroshige’s baumkuchen shop, a cat café, and more. This is an Accommodation I’d like to visit again anytime in any season—and one I truly hope to stay at again. Next time I’d love to try dinner as well. When I noticed the interior (tatami flooring?), it felt familiar—then I realized it’s part of the same group as Hida Hanazato no Yu Takayama Ouan. Once again, it struck me as a wonderful concept: clean and beautifully Japanese in style. Thank you very much.

I really enjoyed the walk from Taisho Pond to the Hotel. Dinner was very luxurious, and I was able to fully enjoy delicious Shinshu cuisine. Breakfast after an early-morning stroll to Myojin Pond was also luxurious and excellent. The service was attentive, and I was able to fully enjoy Kamikochi. Thank you very much.

I visited with a friend for our once-a-year, slightly indulgent girls’ trip. The Accommodation seems to be located right in front of a local bus stop, but part of the national highway on the bus route was closed due to a landslide and buses were taking a detour, meaning extra travel time from both Takayama and Matsumoto. So my friend drove from Nagoya instead. We took a short break at the Hirugano Kogen Service Area to enjoy the magnificent scenery, and arrived comfortably in just under three hours with no traffic. There were spots with some snow remaining along the sides of the road, but there was no snow on the road itself. Even so, it gets cold in the mornings and evenings, so winter tires are recommended for peace of mind in case of icy conditions. The building is kept impeccably clean and is wrapped in a pleasant quietness and the lovely aroma of charcoal from the irori hearth—while our Room had no odor at all. We were welcomed into a spacious Room with delicious homemade pound cake as part of their hospitality, and as we chatted comfortably, time flew by. The cuisine was truly outstanding—bringing out the full flavor of each ingredient while presenting combinations and plating unlike anything I’d experienced before, far exceeding its reputation and my expectations. As richer foods have started to leave me feeling heavy or unwell the next day over recent years, I especially appreciated how refined every dish was; it felt like food I could happily enjoy even in my 80s without any heaviness. The chef’s and staff’s genuine desire for guests to enjoy themselves came through clearly. Perhaps because of the high altitude, alcohol seemed to hit more quickly—and since I also wanted to bathe—I unfortunately didn’t get around to trying the local craft beer or sake provided in our Room. Still, stepping outside after the sauna into crisp mountain air with grand peaks right before us felt incredible. The private hot Onsen bath attached to our Room—hotter than expected—with jazz at night and birdsong in the morning was pure luxury: an unbelievably relaxing stay beyond what I could imagine. I’d love to return to experience another season’s cuisine as well—I’ve become a true fan. Thank you very much for your wonderful hospitality.

This is a truly wonderful Accommodation. It is decorated with many artistic handmade pieces that blend seamlessly with the furnishings, creating a calm and relaxing atmosphere. The four indoor baths are set up so you can tell whether each one is “Available” or “In Use,” and they were never all occupied, so we could bathe freely. Two baths are sized for 1–2 people, and the other two are a bit larger with great views. The water feels fantastic. There is also an outdoor bath that you lock from the outside before entering. This open-air bath is simply excellent. You can spend unhurried time surrounded by nature, with plenty of mineral deposits in the water as well. The short walk to get there is lovely too, and various wildflowers welcome you along the way. The owner was very kind, and the hand-dripped coffee was delicious. It’s an Accommodation that makes you want to come back (and feels like coming home).

I stayed at this Accommodation the day before visiting Kamikochi. They kindly accommodated my early-morning departure. Dinner was delicious and very satisfying. Because I was leaving early, I skipped breakfast, but next time I’d like to enjoy breakfast and stay longer. The bathwater was clear; perhaps that’s just its natural characteristic, but it was still very nice. The staff were also very helpful. I would definitely like to stay again.