야케산 주변 × 고객 서비스 평가가 높은 호텔·료칸

My family and I stayed here the day before our Kamikochi sightseeing trip. The young proprietress was very friendly and easy to talk to, and her unpretentious, thoughtful hospitality was truly comfortable. The open-air bath in our Room felt amazing—I could have stayed in it forever. Dinner featuring Hida beef had so many dishes that we wondered if we could finish them all, but everything was delicious and we all ate every last bite. The beef tataki we received as a gift from the Accommodation was also outstanding! They also kindly helped us plan for the next day’s Kamikochi sightseeing, making our stay completely satisfying. We would definitely like to stay here again on our next trip to Kamikochi!

It was my first time at Shirahone Onsen, and it exceeded everything I had heard. A milky-white, wonderfully silky bath with a proper sulfur scent—my skin felt so smooth afterward. As for the Ryokan, the hospitality was astonishing by today’s standards. They greeted us right at our car upon arrival and even carried our luggage. Every staff member was consistently polite, and if they saw us heading to the baths, they would immediately call the elevator for us. Most surprising of all was the food—everything was delicious. It was my first time trying snow trout sashimi, and I couldn’t believe how good it was. The dishes weren’t just tasty; they were also beautifully presented. The Ryokan’s Shifuku Mochi was also amazing—I bought three boxes as souvenirs. My husband usually doesn’t eat Japanese sweets, but he unusually ate four pieces. When we contacted them out of concern that heavy rain might close the roads, they kindly explained everything in detail as well. Overall, I felt the staff’s level of hospitality was exceptional—it’s easy to see why so many guests return. I’d love to come again next year. Thank you very much!

Both the Room and the entire Accommodation were clean, and we had a very comfortable stay. The Onsen warmed us through to the core and helped relieve our travel fatigue. The meals were a delight both visually and in taste, and the steak in particular was outstanding. We had no contact with other guests, making it a quiet, relaxing space. Conversations with the staff were also pleasant, and we were very satisfied. We would love to visit again in a different season.

My parents in their 70s stayed here. It was their first time in Kamikochi, and they were truly delighted to have received the best hospitality. They said you prepared a wonderful Room and meals for them. If we have the opportunity, we would love to stay with you again.\nWe were able to make wonderful memories. Thank you very much.

Everyone was extremely kind and attentive. The Room was clean, and the Onsen temperature was just right, so we were very satisfied. There was a wide variety of dishes; in particular, the tempura made with mountain vegetables looked great and tasted wonderful, and the grilled sweetfish was plump and delicious. It is a quiet Onsen town, but we were able to relax and were very satisfied.

My first visit to Kamikochi became a wonderful memory! The staff were very kind and attentive, and I had a comfortable stay. The Room was well cleaned, making it pleasant to spend time in. The Room was also easy to use, with a view of the Azusa River from the room.

My family requested a trip to Kamikochi and Shirahone Onsen, so I made a Reservation at the long-admired Awanoyu with its milky-blue waters—and they were thrilled. When we arrived, we were impressed by the thoughtful attention to every detail, and by the chef’s outstanding dishes featuring local ingredients and seasonal flavors. The Onsen was unlike any we had experienced before, leaving both body and mind completely refreshed. We were also deeply moved by the understated hospitality of the proprietress and all the staff. We’ve found an Accommodation we want to return to right away. Thank you for such wonderful memories!!

I think this is a very satisfying Accommodation. Although it is not an Accommodation within Kamikochi, if you are trekking from Taisho Pond to Kappa Bridge, I would recommend this Accommodation even more. We were able to park until 3:00 PM the next day, and it was also possible to use the Onsen for a day trip after the trek. The staff’s smiles were delightful, and it was a wonderful, relaxing Accommodation.

I was hoping to visit Kamikochi and enjoy an Onsen, but this Ryokan was even better than I expected. The bath had wonderful water and a great atmosphere, and the meals were delicious. The staff’s hospitality was also excellent. I went with my family, and everyone was very satisfied—it became a great memory for us all.

This time, I stayed at the long-admired Imperial Hotel with my mother. She used to love hiking and once climbed the Hotaka mountain range, and she told me that she and her friends talked about how they wanted to stay here someday. Her wish finally came true, and she was absolutely delighted. We were very satisfied to see Hotaka from our Room balcony. The Room was spotless and very comfortable. The staff were kind and carefully explained the route to Kappa Bridge. The restaurant was fully booked for dinner, but when we said we would browse the souvenir shop, they kindly came to let us know as soon as a table became available. This time, we were on a waiting list, and luckily a cancellation opened up so we were able to stay. On the way home, my mother and I kept saying, “Let’s come again.” We would love to visit again.

This was my fourth stay. This place is exceptionally well-equipped for dogs, and everything is comfortable. When it comes to Facilities where you can stay with your dog, owners often have to compromise on something, but here both the meals and the baths were completely satisfying. The Hotel staff are kind, and it’s simply a very welcoming place. We stayed during the Obon holiday period, but it was wonderfully cool, and our dog—who had been worn out by the summer heat of over 35°C every day—was full of energy again. It’s truly an ideal summer retreat.

The staff, including international team members, were friendly and great. They were great both in the lobby and at the dining venue. It was a wonderful Accommodation with a calm atmosphere—exactly what you’d hope for. The slightly no-frills service actually made it feel more relaxed and comfortable. If I had to mention just one thing, I think it would be better to replace the mirrors in the large public bath.

I found this Accommodation while looking for a nearby place to stay on our way to Kamikochi. It’s a wonderful Accommodation in a quiet mountain village, and everything—the atmosphere, the meals, and the Onsen—was extremely satisfying. We visited with children, and I really appreciate their thoughtfulness, such as preparing the largest Room for us. Although it was near the end of the season, we were able to join the free firefly viewing event and saw about 10 fireflies—it was truly moving!! The Hida beef in the meal was tender, sweet, and absolutely delicious! The Onsen includes both simple spring water and mildly alkaline water; neither has a strong scent or feel, so it’s very refreshing. Some people might find it just slightly hot. The Room was spacious and relaxing, and even in late July it was cool at night—we could turn off the air conditioner, open the windows, and sleep comfortably. We will definitely be back!! *The only thing I noticed: I’m not sure whether it’s due to prefectural policy or the Accommodation’s policy, but there were many foreign staff members (Southeast Asian) working in the dining area. They were friendly and very kind so it didn’t bother us at all, but some guests may feel differently. If you’re concerned, you may want to contact them in advance.*

The Onsen was truly wonderful, just as rumored. Despite being a secluded hot spring, the meals were excellent and the hospitality was genuinely pleasant.

This Accommodation never disappoints, no matter how many times we stay. The open-air baths include two types—a barrel bath and a rock bath—and can also be reserved for private family use. The meals are excellent, especially the beef tongue stew. The amenities also seem to get upgraded every time we visit. This time, because of the rain, we couldn’t have breakfast outside, but the outdoor breakfast is wonderful as well. It was also great that we were able to book a little cheaper through Yahoo Travel. We’d love to stay again.

Although the weather was fine down below, up in the mountains it was foggy and rainy, so unfortunately even after taking the ropeway it was a completely white world. The open-air bath at the mountain Hotel was great. I was especially lucky to see Mt. Yari appear above the clouds from the mixed-gender open-air bath where you wear a bathing garment. Next time, I plan to come in October to observe the starry sky.

I’ve visited Okuhida several times, and among them this Accommodation stands out for its especially delicious cuisine. There are four private Onsen baths, which is wonderful because you can relax without worrying about others. Being able to choose a bath depending on your mood is a real treat for Onsen lovers. The meals always have thoughtful touches, and once again everything was delicious. The only thing to note is the charcoal-grilled Hida beef: depending on how you grill it, it can produce quite a bit of smoke, so a little care is needed. If you’re not careful, the Room can quickly fill with smoke—but that also makes it a memorable dish in its own way. Aside from that, every dish shows creativity in both presentation and flavor, and I enjoy my stay every time I visit. Before I know it, I end up coming back almost every summer. When I want to unwind while enjoying an Onsen and great food, this is the Accommodation I always choose.

This is the best Accommodation in the Okuhida Onsen area. The value for money is outstanding. We really enjoyed the open-air bath in the Room, the private open-air bath, and the lounge area after bathing. This was our second stay.

This was my second visit. I felt the meals were even more satisfying than last time. When I asked, I was told that the proprietress herself stands at the pantry. I truly felt your heartfelt hospitality. I also enjoyed the lovely flowers in the room and the cute children’s drawings displayed throughout. As I was filling water outside before leaving, you kindly filled my brought-in plastic bottles at the sink—so much heavy water to carry. You also showed me a back route to Norikura Eco Line, an exciting road. Thank you for everything. The milky-white, wonderfully fragrant hot spring water stayed with me for quite a while. Wishing to return again, and wishing happiness to everyone there.

First of all, thank you to the front desk staff for your courteous service from check-in onward. I carefully checked the weather forecast and decided there would be no snowfall, then hurriedly planned a trip to my beloved Hida Takayama and Okuhida. After leisurely enjoying the old town streets, I headed to the Accommodation and arrived around dusk—only to see white flakes falling from the sky. In the end, it worked out perfectly. The early-morning Onsen was a stunning open-air bath with snow viewing and a softly lit winter landscape. With no wind, I was able to enjoy a quiet moment all to myself and Clear away my daily fatigue and stress. The indoor bath also had a lovely interior and atmosphere, was beautifully cleaned, and I enjoyed a full hour—completely satisfied. The Yakult drink service in the post-bath lounge was another thoughtful touch; I ended up having three. Breakfast afterward was outstanding for someone who loves Japanese food—I had three large bowls of rice first thing in the morning. Hoba miso, “tsukemono steak,” kombu rolls, simmered ganmodoki, steamed vegetables, miso soup with fried tofu… And as if that weren’t enough, I even finished off some special curry rice. Now I’m slightly nervous about my next regular checkup with my hemoglobin A1c likely going up… On the way home I did some light exercise by strolling around Takayama again: Sakurayama Hachimangu Shrine, the Takayama Festival Float Exhibition Hall, Hiroshige’s baumkuchen shop, a cat café, and more. This is an Accommodation I’d like to visit again anytime in any season—and one I truly hope to stay at again. Next time I’d love to try dinner as well. When I noticed the interior (tatami flooring?), it felt familiar—then I realized it’s part of the same group as Hida Hanazato no Yu Takayama Ouan. Once again, it struck me as a wonderful concept: clean and beautifully Japanese in style. Thank you very much.