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It’s a short walk from the station (bus stop), but I think it’s an easy distance to walk. The Room had everything we needed, and it was wonderful that drinks and light snacks were available until 10:00 pm. The snack cakes were delicious. All the staff were courteous and helpful, so we had a very pleasant stay. Thank you very much.

I had only known Hotel Okura Kobe, but since this was my first trip to Hakata, I chose Hotel Okura Fukuoka. The service and housekeeping were excellent, and access from the Shinkansen station was easy to understand and very convenient. As someone unfamiliar with the area, I truly appreciate the female staff member who kindly showed me on a map where to find delicious ramen and answered my questions with a smile. It immediately put me at ease, and I felt glad I made this Reservation. I couldn’t stop by the basement brewery due to time constraints, but a male staff member also kindly informed me that I could buy beer at the shop. Having stayed at inexpensive Business Hotels near stations before, I was reminded how valuable local tips and guidance gained through genuine conversation can be—and how they become part of your travel memories. To everyone at Hotel Okura Fukuoka, thank you for giving me such wonderful memories.

It was very convenient for getting around, as it’s close to the station. Tenjin, the main downtown area, and the airport are also nearby. You can even walk to Canal City through the covered shopping arcade, so it was fine even in the rain or at night. The Hotel staff are always at the counter and greet you every time you pass by—they’re kind and helpful. I also asked them to arrange a taxi; there were a few minor Japanese mistakes (perhaps because the staff member on the internal line was a foreigner), but everything was understood without any issues and they handled it politely. Amenities are neatly arranged in front of the elevator for self-service. In the Room, there were cleansing oil, toner, emulsion (lotion), and hand & face soap—more than enough unless you’re particular about brands. During my Multiple Night Stay, when I put out the sign saying cleaning wasn’t needed, they left towels, nightwear, coffee, etc., outside my door. I really appreciated that. The Room was clean as well. Something I dropped rolled under the bed so I reached in to pick it up—there wasn’t even any dust on it, which honestly surprised me in a good way. Overall, I was very satisfied with this Hotel and would gladly stay again.

It was my first stay in a while. Last time, it was shortly after the opening. The Room was clean and comfortable. I think it would be nice if there were a cold bath in the large public bath.

Being right in the heart of Nakasu made me a bit nervous at first, but it wasn’t that noisy at night. There’s a convenience store downstairs, and the station is close by, so it was very convenient. They kindly changed my booking to the ladies’ floor, and the Room layout was functional and stress-free. I could stretch out comfortably in the large public bath and relax well. I’d like to stay again.

This was my third stay, the first in several years. I was truly impressed by the staff’s warm smiles, thoughtful and professional attention to detail, and outstanding hospitality that feels personal to each guest. Thanks to them, I enjoyed a comfortable 3-night, 4-day stay. All of the meals were delicious—the Japanese and Western breakfast options, sea bream chazuke, and the shabu-shabu dinner course. The portions were just right as well. I especially appreciated being able to enjoy everything in my Room. The drink service in the lounge and other touches were also very well considered. The Room was cleaned thoroughly down to every detail, making my stay very pleasant. I’d love to visit again before the new outlet opens next year (while Reservations are still available). Thank you very much for everything.

Thank you very much for upgrading our room during our recent stay. We also sincerely appreciate that you allowed us to extend our stay despite being fully booked. I was truly in trouble when an unexpected remote meeting came up in an unfamiliar place, but thanks to your help I was able to attend the meeting without any issues and felt relieved. All of the breakfast dishes were delicious, and the buffet offers a wide variety, making it one of the highlights of staying here. Thank you for taking such good care of us.

Incredibly affordable! Top floor. Great value for the price. Coffee machine available. Bottled water provided. Breakfast was good, too. I was happy that the bathroom and toilet were separate. However, the hot water doesn’t stop automatically, so it almost overflowed before I noticed. If that could be improved, it would be perfect.

This was my second consecutive week staying here. It’s a bit far from Hakata Station and Tenjin, but it’s still within a 20-minute walk, so it was acceptable. The Facility feels a little old overall, but it was well cleaned and comfortable. The large public bath was spacious, and there was also a sauna, so I could relax after work and recover from fatigue.

This Hotel was clean, and the staff were courteous. I had a comfortable stay without being bothered by noise in the Hotel. I will stay here again next time.

Breakfast offered a great variety, and the cute tableware made it even more enjoyable—it was delicious. Also, from 5:00 PM you can enjoy free-flow drinks in the lounge, which made it excellent value for money.

We stayed here after attending a live concert. The location was great, and we enjoyed a walk along the river. For dinner, there were several food stalls nearby, so we ate there. For breakfast at the Hotel, I had rice porridge and my partner had a Western-style meal—both were very delicious and satisfying.

The parking location was a bit difficult to find during our car trip. However, the reception staff and parking attendants kindly guided us, and we were able to park without any issues. We only had breakfast, but it was very delicious—possibly the best among all the accommodations we've stayed at!

Despite being in the midst of Tenjin’s urban bustle, I was able to spend a serene time that felt like a different world. I was highly satisfied with everything from the hospitality and Facility to the amenities and dining. This stay reaffirmed for me the essential value of Hotel service: forgetting everyday life, relaxing, and recharging for tomorrow. In particular, the “perfectly balanced sense of distance” in the service throughout the Hotel and the pleasantly unpretentious atmosphere were truly comfortable. As one of Fukuoka’s premier luxury hotels, it isn’t an experience I can have often, but it left a lasting impression and is a Hotel I would love to stay at again someday.

Thank you very much for your kind support again. The next time I stay in Hakata, I will definitely book with you again. Thank you.

The service and the POLA amenities were truly excellent. Unfortunately, many overseas guests may not use the air purifier. When I tried to use it this time, there was a blue straw between the unit and the wall. There was also dust, which was disappointing. There was towel lint on the shelf above the toilet. It was disappointing, especially since Richmond had been recommended to me.

This is my favorite place for both business and leisure, and I’m a repeat guest. This time I stayed with my second son. Even though I was on crutches, the staff kindly held an umbrella for me and saw me off until the very end.\nI’ll be back again once I’m feeling better.\nThank you very much.

This was my first stay, and the hotel’s convenient location near the station, the late-night curry, and the excellent breakfast were especially appreciated for a business trip. It’s also close to Nakasu’s yatai food stalls and Tenjin, making it easy to get a feel for the local atmosphere—great for conversation topics during business meetings.

The location is practically Tenjin (nearest station: Akasaka), making it convenient not only for the office district around Nakasu and Hakata, but also for shopping areas like Tenjin and Yakuin, as well as academic neighborhoods such as Nishijin. Whenever I end up staying in Fukuoka on short notice, I always rely on this Accommodation. My stays in Fukuoka are usually packed and physically demanding, but it’s reassuring that there are Rooms with separate bath and toilet and a bathtub where you can stretch out your legs. On top of that, the 12:00 checkout Plan is available, so I can comfortably stay out late entertaining clients. That said, I oversleep every time and still haven’t made it to breakfast—but that’s just part of the charm. Next time I stay, I plan to fully enjoy breakfast as well.

We stayed here with our family this time. We arrived early and stopped by to ask a few questions, and the staff were extremely kind and helpful—our children were grateful as well. The Room and meals were excellent, and it was a very comfortable Accommodation. We stayed for an event this time, but when we visit Fukuoka again for events, we would love to stay here again. Our children also said, “We want to stay here again!” and were very satisfied. Thank you as well to the hall staff, the restaurant hall staff, and the parking staff for their support—we truly appreciate your help. Thank you very much.