사쿠야코노하나관 주변 × 고객 서비스 평가가 높은 호텔·료칸

I stayed here again for the first time in a year. The entire Room had been renovated. The bed was an Airweave, which I had wanted to try, and I slept very comfortably. Breakfast had also been upgraded with sandwiches and more—the fruit sandwich was delicious. I will definitely stay here again.

Spotlessly clean and excellent value for money. With the Plan including parking, I was able to check in with peace of mind. There’s nothing that can be done about it, but everything was perfect except for the squat-style toilet. Sorry—I’m not comfortable with squat toilets. In particular, the young woman at reception was very pleasant and incredibly soothing. I had a great check-in and check-out experience. Thank you so much!!

This is the best Business Hotel in Osaka. Of course, there may be better Hotels at higher prices, but I think it’s the best option for under 10,000 yen per night. The peace of mind that comes from being served by Japanese staff is excellent. The only downside is that it’s hard to make a Reservation. I check it first whenever I go to Kansai, but it’s rarely available.

We stayed here to celebrate a birthday, and we truly appreciated the thoughtful touches throughout, which allowed us to relax in a special, non-everyday setting. The Room was spacious and the view was wonderful. We would love to stay again if we have the opportunity. Thank you very much.

I love this club lounge. No matter what time I visit, the food and drinks are always replenished and neatly arranged. The seating is well spaced, so it’s very comfortable. There are no loud guests, and even families with children are considerate of the time and those around them, so I can relax in peace. Above all, the staff’s professional service is outstanding. One of the experienced gentlemen even made cocktails for me. The Room was impeccably cleaned, and I was able to spend a quiet, relaxing time. I’m always impressed by how courteous the Room staff are on the phone. More Hotels have switched to self-service ice these days, but here a Hotel staff member in a crisp uniform delivers it on a tray with a silver ice bucket—just that alone feels wonderful. Since I need to take medication, having extra mineral water was also very helpful. I also accidentally dropped my hair treatment bottle and broke it, but they kindly replaced it for me. I’m sorry for the trouble during these times of limited supplies. I also appreciated being able to change my newspaper. Thank you for all your thoughtful care. I look forward to staying with you again.

The hospitality was outstanding. I make sure to stay here at least once every year. Next time, I plan to stay for two nights.

My mother and I stayed for one night, and we were truly impressed by the Hotel staff’s courteous service from check-in to check-out. The Room was clean and comfortable, so we could relax, and the breakfast buffet offered many unique dishes—all of them were delicious. This is a Hotel we would love to stay at again if we have the chance. Thank you very much.

I stayed for a Multiple Night Stay. The Facility is new and spotless, and the bathroom and bathtub are properly spacious. The Room layout is also well designed—the door isn’t directly visible from the desk, so I could work calmly. Breakfast was high quality too, and the meat soup was delicious! They also served excellent fruit, and at this price with breakfast included, I’m very satisfied. It’s a Business Hotel that could easily feel impersonal, but I discovered some great books at the library café at night, and the staff’s posted recommendations for local restaurants felt warm and welcoming. I often stay at Hotels that cost JPY 20,000–30,000 per night, but this place is more than good enough.

The best part has to be the amenity buffet in front of the lobby. They have not only toner and lotion, but also nose pads, eyeglass wipes, and even items for reducing foot swelling. It’s also nice that they offer drip coffee and tea. Toner and similar items are also available in the large public bath area, along with several types of shampoo and conditioner. The large public bath and sauna are a bit small, but more than sufficient if you avoid peak times. The sauna is set quite hot, and you can relax and fully enjoy the cold tub as well. The vending machine area is well stocked too. There’s an “otsumami” snack gacha, freshly baked bread, and drinks; beer and chu-hai are sold at regular prices or slightly cheaper, which is very helpful. Since it’s located in Americamura (Amemura), it can feel a bit unsafe if you go out at night, but there’s no need to worry because almost everything can be done within the Hotel. The staff are polite as well, and I expect I’ll stay here again.

It’s a little away from Hankyu Umeda Station, but not far enough to be a concern. There are many restaurants nearby, making it a convenient location. The Hotel staff are polite and welcoming, and they see you off pleasantly as well. You can also enjoy the “Miracle Breakfast” at a relaxed pace. This is a Hotel I’d like to stay at again.

The complimentary treats like popcorn and shaved ice were especially great, and we also enjoyed fun extras such as the bubble bath. Since children stay free, it’s an excellent choice for families with kids. If I have a chance to visit Osaka again, I’d love to stay here. I highly recommend giving it a try.

Whenever I shared requests or questions with the front desk (such as how to get additional coffee or amenity requests), they responded promptly. I asked the front desk several times during this stay, and each time they kindly assisted me with a smile, for which I am very grateful. The location is close to the station, and the Room was very clean and hygienic—I would like to stay again next time.

Thank you for upgrading our Room, which made our stay very comfortable. After working up a sweat at the gym, we took a shower and headed to the lounge. The champagne we enjoyed while feeling the evening breeze became a wonderful travel memory. The freshly cooked rice at breakfast was also delicious, and the hospitality of all the staff was impeccable. This is an outstanding Hotel that I would consider number one among all the Hotels I have stayed at so far. When visiting Osaka, I would definitely like to stay here again.

We stayed for three nights. Although it’s a new Hotel and not particularly spacious, we had a very comfortable stay. The bed was very comfortable, and the lighting could be adjusted in three levels, which was convenient. The air conditioning worked well throughout the entire Room, making it pleasant. The TV was also large, and we were able to fully enjoy watching sports. When we arrived before check-in, the staff kindly stored our luggage with a smile, which we really appreciated. The Room was kept very clean, and amenities and supplies were replenished perfectly. Our whole family was completely satisfied in every way. We will definitely stay again.

I stayed on the 14th floor. This is my regular Accommodation when I’m in Osaka. This time, I was reminded again how helpful it is to have a mirror in the Room that I can use for makeup. I’ve stayed at other Daiwa Roynet Hotels as well, but they didn’t have a mirror, so I could only do my makeup in the bathroom. It’s a small thing, but it matters to me. I’ll be back again.

The location is excellent, which makes shopping and dining very convenient. Today I came back around 3:00 PM and took a break in the lounge. There were also families with small children, but the parents properly reminded them even if they got loud, so it wasn’t as noisy as last night. When I entered the Room, it had been cleaned beautifully again today, and the amenities were neatly arranged. The woman I met near the elevator and the woman who kindly carried my paper bag—everyone not only cleans thoroughly but also greets guests with a smile, which really lifts my mood. It’s a small thing, but it’s also nice that the elevator arrives quickly.

I made a Reservation at this Hotel for a concert at Kyocera Dome and stayed here. It was very comfortable, and the location was excellent. There are many stylish cafes and great restaurants nearby, so I really enjoyed it and would like to stay here again. Thank you to all the Hotel staff for your kindness.

The sushi and champagne pairing was a wonderful first-time experience. The Room was spacious, and it was great that we could bathe 24 hours a day. I would like to stay in a different Room next time as well.

I was scheduled to arrive an hour before check-in, so I asked to leave my luggage, but they let me check in on the spot, saying my Room was already ready. They also told me they had arranged a ladies’ room for me. When I entered the Room, there was a slightly larger bed next to a large three-seat sofa; the mirror was a tri-fold vanity mirror, and the bathroom was more than spacious enough. The refrigerator was already chilled, which surprised me and I truly appreciated the thoughtfulness. Amenities were set up along the wall opposite the front desk, and you take what you need—again, an excellent selection.\nThe next morning’s breakfast was a Japanese/Western buffet at the 1F café. When I went to get salad, a male staff member who happened to be replenishing the vegetables kindly plated my salad beautifully for me. As I was leaving, I noticed that plastic umbrellas were available at the entrance for guests to borrow when it rains.\nEverything was attentive and generous—I can’t help but want to stay at this Hotel again next time. Thank you very much.

I heard that a new Club Floor had been introduced, so I stayed here for the first time. As this is a traditional Hotel in a prime Shinsaibashi location, I didn’t expect much in terms of the Room furnishings, but everything—including the bathroom—had been fully renovated and was extremely comfortable. In particular, enjoying the Osaka cityscape from the long bench by the window or from the generously sized bed felt truly luxurious. The bathroom was also spacious, with plenty of room to fully enjoy both the shower and bathtub. The amenities were especially outstanding—truly top class! Personally, I found the Club Lounge service to be excellent. You can really feel their commitment to food and beverage service; both tea time and cocktail time offerings were genuinely Hotel quality. The staff were friendly in a very Osaka-like way, making it an exceptionally relaxing and welcoming experience. A wonderful Hotel that I would definitely love to visit again.