아크 힐스 주변 × 만족도 평가가 높은 호텔·료칸

This was my first stay since the COVID-19 pandemic. They upgraded our Room, and the service had improved wonderfully as well. I stay on the club floor every time, and I could feel the staff’s thoughtfulness in every detail, making my time comfortable both in the lounge and in the Room. The lounge food was delicious, and the Chinese cuisine at Hoshigaoka was also excellent. The Chinese tea in particular was outstanding—I wanted to buy some to take home, but it wasn’t available for sale, which was disappointing. I would like to stay again for next year’s vacation. Thank you very much for your hospitality.

Due to heavy rain on the day of our stay, we couldn’t enjoy the view for a while, but when we woke up in the morning the rain had stopped and the scenery was wonderful. Next time, it would be perfect if we could also enjoy the night view on a clear day. The Room layout was easy to use with a smooth flow between spaces, and we were able to relax and take our time. The staff’s thoughtful attention was excellent, and we could really feel their high level of service. We didn’t go to the restaurant and ordered room service instead, which was very delicious. Even considering the weather, we were satisfied.

I chose this hotel for its large public bath, and it did not disappoint. The public bath was great, and the Room and bed were spacious; the desk was also generously sized, so I was very satisfied. The amenities are well stocked. It’s close to a subway station, making it very convenient. Having a 7-Eleven on the first floor is also handy and reassuring. I’ve already decided to stay here again next time.

I stay here every time I visit Tokyo. This time it was cold, so I borrowed a circulator fan. Thank you for your kindness and support. All the staff were very pleasant. Thank you again—I would love to stay here again.

I seem to have dropped my key card in the large public bath changing room, and I couldn’t get back in. When I contacted the front desk, they responded immediately and were very helpful.

The Onsen was crowded, but it felt wonderful. There were also various L’Oréal oils available, which was a nice touch when blow-drying. The Room felt clean. The window blinds wouldn’t fully close to the bottom, so the morning sun was a bit bright at bed level, but overall it was a convenient Hotel with great access for getting around and sightseeing.

I stayed here to attend an event at another Hotel in Roppongi. Since it’s a Mitsui property and the Reviews were good, I chose this place—and it was even better than I expected. I arrived before noon and went to leave my luggage, but my Room happened to be ready, so I was able to check in right away. I really appreciated that. Amenities are available in the lobby for you to take only what you need, which felt efficient with no waste. There’s also a coffee machine in the lobby, and tea is available as well. Rooms at central Tokyo Hotels are often small, but this one was about 26–27 m² and felt spacious. There was also a sliding door that could separate the vanity area from the Room, and the overall atmosphere was calm and relaxing. I’d love to stay here again if I have the chance.

The Room had just been renovated and the interior was lovely. Although the bathroom and toilet space was small, there was a mini sofa in the Room, which was convenient. Above all, the woman at the front desk was kind and left a very positive impression. The area is full of construction, and even the nearest station entrance has been closed, so Akasaka has changed a lot. However, getting around Tokyo was very convenient with access to the Chiyoda Line and Ginza Line. Roppongi is also within walking distance. I would stay here again if I have the opportunity.

After watching the video guide to the Hotel, I tried to reach it via the pedestrian overpass from the contact walkway, but it was under construction and I was unsure what to do. A construction worker kindly assisted me, and I arrived safely. The staff were also very helpful at both check-in and check-out, and I was satisfied. I used Itsuki, and both Japanese and Western dishes offered a wide variety. They recommend the pizza for a reason—it’s addictive. It was also nice that there were small desserts after the meal. On my way back, I used the underground passage, which made it easy.

I stayed here to attend concerts at Suntory Hall on two consecutive days. It was very close and reasonably priced, which was great. The Room was also easy to use, and I’m satisfied. I’d like to stay here again when I come for a concert.

Thank you very much for such a comfortable stay. The Room was extremely user-friendly, and I was especially impressed by the spacious sofa set along the window. Being able to relax while taking in the Tokyo view and enjoy a drink meant there was a comfortable place to spend time besides the bed, which made staying in the Room itself truly enjoyable. It felt less like being in a Hotel Room and more like spending time in a living room. Combined with the view from the high floor, it was a wonderfully cozy space. The bed was also generously sized and very comfortable, allowing me to rest well until morning. What left the strongest impression this time was the Club InterContinental Lounge. It offered unusually generous spacing between seats for a Hotel in central Tokyo, so I could spend time there in complete calm. Cocktail hour was excellent as well—not simply about offering more food, but thoughtfully designed so guests can enjoy an unhurried evening with a cold tapas buffet, made-to-order hot tapas, champagne, and cocktails. In particular, I appreciated that cocktails were properly prepared and delivered to my seat; that original cocktails such as the Saketini were available; and that when my glass of Moët & Chandon started running low, staff kindly asked “Shall I bring you another?” before I even needed to request it. When people talk about lounges they often focus on the variety of food and drinks, but what I found most appealing here was how attentively the staff looked after guests while maintaining such a relaxed atmosphere. Also, although all key Facilities—such as the pool, restaurants, and lounge—were available within the property, each area felt comfortably spacious. Even spending an entire day inside the Hotel never felt cramped. After using the pool we also ordered French onion gratin soup in our Room; it warmed us up perfectly after getting chilled from swimming, and we were grateful to be able to use our Hotel credit as well. We were also able to enjoy breakfast at leisure until later hours in the club lounge. In addition to both Japanese breakfast options and buffet selections, we unexpectedly received one of the chef’s signature dishes—it was delicious and became a wonderful memory. Having everything we need readily available—and being able to use it freely at our own pace—is what makes this Hotel so appealing. This stay has made it one of those Hotels I would happily return to again whenever timing works out. Thank you very much to all of your staff.

This was my second stay! Everyone at the Hotel was very kind. The location is great, and it’s a Hotel I’d love to stay at again! The little bath duck was also adorable and made me happy!

Located right in the heart of Akasaka, I was able to stay comfortably without any inconvenience for dining or daily needs. The building is old, but it has been nicely renovated so it didn’t bother me. The lack of an auto-lock entrance may require some caution. The washing machine is very useful for guests on a Multiple Night Stay.

My two daughters stayed here and were well taken care of. I heard that the staff communicated well with each other and provided excellent service. Thank you for making their stay comfortable.

I made a Reservation for a single Room, but they upgraded me to a larger Room as a complimentary service (a twin Room). It was great that the coffee in the first-floor lobby was available 24 hours a day.

I used it for a day-use stay. This is one of my repeat visits, and I love this Hotel because it is quiet, clean, and spacious. There are two sinks in the bathroom, and the size of the shower room and bathtub offers a level of luxury not found in other hotels. Considering its prime location in Akasaka, the price is also reasonable, and there are many time slot options for day-use stays, making it very convenient. This time, I was upgraded as a courtesy from the Hotel, for which I am truly grateful. Highly recommended Hotel!

I stayed here for 20,000 yen, hoping it would be worth it for my certification exam. Check-in was done by entering information on a tablet placed in front of mannequins. Although I selected "Japanese" as the language at the beginning, messages kept appearing in English. I proceeded by guessing and managed to sign using my finger when I couldn't find a stylus pen. After completing the input, nothing happened until an employee appeared from a side door and guided me verbally. I was directed to another machine to pay the Tokyo accommodation tax of 200 yen in cash, though I wished everything could have been settled by card. The coin slot on this machine was hard to locate until the same employee pointed it out for me. It made me appreciate human receptionists more than ever. The mannequins standing at reception did nothing helpful; they seemed out of place and gave off an Osaka-style vibe despite being located in central Tokyo (Akasaka branch). While some families checking in nearby seemed amused by them, I thought fully automating with high-tech machines might have been a better direction than placing these figures. Breakfast was included with my stay and served buffet-style at an Irish pub on the first floor. The menu was simple but delicious. The room felt like a standard business hotel room equipped with newer facilities such as a suit cleaner—likely targeting business travelers—but I didn’t use it myself. The air conditioning noise or toilet water refilling sound didn’t bother me, making for a comfortable stay overall but nothing extraordinary. Even with discounts applied, 20,000 yen felt expensive—probably due to timing and location factors. Thank you for hosting me!

This Hotel feels warm and welcoming, not like a cold Business Hotel. If I had to be picky, I would have preferred a softer pillow.

We stayed as a family. The toilet, bathroom, and washbasin were separate, making it very convenient to use, and the room was clean. It was accessible from both Akasaka and Tameike-Sanno stations, with a 7-Eleven located in the basement, which was very convenient. The staff at the front desk were polite and left a good impression.

"Hotel Toranomon Hills" Above all, the location is outstanding. The view from the Room is truly “Toranomon.” Just looking out over the cluster of high-rise buildings somehow lifts your spirits. Another personal favorite was the lounge on the 11th floor. There are light cakes and drinks, it never feels too crowded, and it’s wonderfully quiet. It’s perfect for relaxing at your own pace, or opening up a laptop and getting some work done. Having a calm place like this inside the Hotel is a real treat. Breakfast also offers a wide variety of options, making it easy to enjoy a satisfying start to the day. Most memorable of all was the staff’s hospitality. As this stay was for my birthday, I had made a few requests in advance, and an experienced concierge handled everything with impressive ease. Even without detailed explanations, they understood what I meant and took action accordingly. Luxury Hotels matter for their Facilities and views, of course—but in the end, it really comes down to people. The Room, the view, the lounge, breakfast, and above all the staff. Rather than one standout feature, everything is consistently excellent across the board. A place you can choose with confidence for an important occasion. I’d love to stay again—truly.