아카시시립천문과학관 주변 × 꽃을 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸

We stayed here for our family summer vacation trip. The red flower chairs in the lobby were memorable, and although it is an older Hotel, you can tell it is kept very clean and well maintained. The room was bright and very spacious, and the walk-in closet with a desk was extremely convenient. The mint-green bathroom vanity really lifted my mood. The twin-room beds were 150 cm wide, so we could comfortably do Child Sharing Existing Bedding with our child. I had hoped to enjoy a bath in the view bath while watching the sunrise, but the only downside was that the weather was so good that the morning sun was too strong to open the screen. The staff were kind and calm, and we were able to enjoy a relaxing summer vacation. As expected, Okura Nikko is a reliable Hotel that never disappoints.

Despite the continued hot weather, the herb garden was beautifully maintained and filled with many flowers and herbs. Both dinner and breakfast were carefully prepared dish by dish—beautifully presented and delicious. Truly worthy of an auberge. We also enjoyed the carefully selected furnishings in the Room and the tableware in the restaurant. Although you wouldn’t expect it from the exterior, the hinoki bath and ReFa shower were wonderful, allowing us to relax completely. Even with many young staff members, the hospitality was outstanding. The vegan cookies in the lounge were so good that I meant to buy some as a souvenir, but I forgot—what a shame. Thank you very much for taking such good care of us. We would love to visit again.

Thank you very much for a wonderful day the other day. Checking in through gardens in full seasonal bloom was a delight, and your bright, courteous service immediately put us at ease. The Room with a front-row view of the Akashi Kaikyo Bridge was spacious and spotless, and everything stood out as exceptional among all the Hotels and Accommodations we have visited so far; we could truly feel the Hotel’s thoughtful hospitality everywhere we looked. We had dinner in Kobe City and only breakfast at the Hotel, but the in-room breakfast was absolutely delicious. We happened to make a Reservation at this Hotel for our trip to Kobe, but thanks to the heartfelt care shown by all of your staff, we were able to spend a day that will remain a cherished memory. We would love to visit again. Thank you very much to everyone on the staff.

The place was incredibly clean and spotless, shining beautifully! The amenities were more than sufficient! The bedding was fluffy and extremely comfortable to sleep on. The view was absolutely stunning! The location is perfect, very close to Nijigen no Mori and a convenience store nearby, making it an amazing trip overall. Thank you so much!

A stunning environment with remarkable architecture. Arriving early comes with a special privilege for the first guest of the day, as a charming male staff member guided us through an empty corridor, marking the beginning of a retreat that feels like floating in the forest. The meals were exceptional and truly moving. However, because this is such a perfect retreat accommodation, certain details stood out as unusual: The white chrysanthemums displayed at the restroom sink had turned brown and wilted, and despite being the first to use it that day, there was a mix of hair clumps and dust in one corner of the restroom stall. The flowers remained unchanged for two days, catching my eye multiple times—leaving me feeling disheartened on six occasions. While I didn’t notice any trash elsewhere during my stay, seeing those flowers untouched made me wonder about how cleaning by staff is managed here. Petals are generously used in your beautiful dishes; they were delightful to enjoy and deeply appreciated. However, it left an impression that perhaps no one among your staff noticed or cared for those small chrysanthemums at handwashing areas. I sincerely hope this can be improved upon—and I look forward to visiting again!

The Room was very clean. However, the heating was not very effective, and it took time for the Room to warm up. The basement bedroom had no heating at all.